Bestop BS

[yokramer]

My gawd, and people complain millennials are whiny. Is this real life?

Thats just projection when they do that.

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[Heimkehr]

I have ordered a few small low cost parts, where the shipping cost more than the part.

Sometimes the vendor makes more on the shipping than the part.

Through the years, I've had decent luck sniffing out those vendors who use their Shipping charge as a profit center. This is my most recent example of a seller who pockets the difference (in that case, the 58% of the charged fee that they didn't spend on postage.) As they are a de facto sole-source vendor, I voluntarily took one for the team.

In other instances, I'm careful to confirm the best deal, all in, before clicking Buy Now. I'm not expecting or asking for free shipping. Just have a fee structure that passes the Reasonable Person test.

 

[T.Pigott]

Through the years, I've had decent luck sniffing out those vendors who use their Shipping charge as a profit center. This is my most recent example of a seller who pockets the difference (in that case, the 58% of the charged fee that they didn't spend on postage.) As they are a de facto sole-source vendor, I voluntarily took one for the team.

In other instances, I'm careful to confirm the best deal, all in, before clicking Buy Now. I'm not expecting or asking for free shipping. Just have a fee structure that passes the Reasonable Person test.

Many years ago, (the 80's) they used to call it "shipping and handling". I feel that they probably learned that calling it "shipping" sounds cheaper to the average consumer. But that's a great point about comparing costs after shipping. I purchased something from Amazon once not bothering to price check other places like Sam's. Mostly because I was in Kuwait and was just impulse shopping from boredom. The stuff arrived from Sam's Club. The person selling it on Amazon just ordered from Sam's and had it shipped to me! For a higher price! I started shopping smarter after that.

 

[Apexcars]

Naw Im not one to just jump to assume the worst in people. You can have your wrong opinion all you want. Just surprised that 2 people can have such awfully bad takes.

Yeah, me too. No reason to actually look at what the computer does and make actual decisions. It’s a computer, it must be right.

 

[Bayrat]

That's one reason I own a Sailrite sewing machine. The other is the gratification of making things myself. If their shipping costs more than what you are buying, they are losing money on it. And that is the reason free shipping is often tied to a purchase amount level. Sorry for your frustration.

 

[dbudday]

So you want a company that efficiently ships hundreds of packages a day to change their standard operating procedure because you dont want to pay shipping?

YES - yes I do! I had the same issue with them and I think it’s ridiculous …

 

[zw470]

Yeah but DD prices for their complete rifles are like lubeless butt rape.

No lie though, the DD reinvention of the H9 looks cool...

For sure, all I can afford from DD is a rail

 

[pfletcher229648]

I'm not much of a complainer. In fact, it is very rare.

Rant over.

Well holy crap, I didn’t realize this Forum was FedEx Jeep Wrangler Owners.

I wasn’t completely sure what all the bitchin’ was about and thought DanW had some valid points. However, I realize I can be wrong so I did what I always do when I need a objective opinion, that’s right I ask ChatGPT and here’s what it had to say about DanW’s rant:


On a scale of 1 to 10, I would rate this rant an 8. Here’s why:

### Strengths:
1. **Clarity**: The rant clearly explains the situation and the issue with the shipping cost.
2. **Context**: It provides background on the user’s long-term relationship with the company, establishing credibility and a sense of betrayal.
3. **Reasonableness**: The user suggests a practical solution (using USPS) which shows they are reasonable and have thought through the problem.
4. **Balance**: The rant acknowledges the overall positive experience with Bestop, making it clear that the criticism is specific and not a blanket condemnation.
5. **Constructive Criticism**: Offers a constructive suggestion (selling parts through Amazon) which is valuable feedback for the company.

### Areas for Improvement:
1. **Tone**: The tone could be slightly more focused and less emotional, which might make the argument more compelling to a wider audience.
2. **Length**: It's a bit long-winded. Condensing some parts might make the rant more impactful and easier to read.
3. **Repetition**: The points about USPS and customer service are repeated, which could be streamlined.

### Summary of Suggested Edits:
- Condense repetitive points for brevity.
- Maintain the balance of praise and criticism but tighten the narrative for a sharper impact.

Overall, it’s a well-articulated and justified complaint with practical suggestions, which makes it an effective rant.

So, good for you DanW, for what it’s worth the AI overlords think it was a top notch rant.

Oh, and I found this on Amazon, hope it helps:

 

[DaltonGang]

Well holy crap, I didn’t realize this Forum was FedEx Jeep Wrangler Owners.

I wasn’t completely sure what all the bitchin’ was about and thought DanW had some valid points. However, I realize I can be wrong so I did what I always do when I need a objective opinion, that’s right I ask ChatGPT and here’s what it had to say about DanW’s rant:


On a scale of 1 to 10, I would rate this rant an 8. Here’s why:

### Strengths:
1. **Clarity**: The rant clearly explains the situation and the issue with the shipping cost.
2. **Context**: It provides background on the user’s long-term relationship with the company, establishing credibility and a sense of betrayal.
3. **Reasonableness**: The user suggests a practical solution (using USPS) which shows they are reasonable and have thought through the problem.
4. **Balance**: The rant acknowledges the overall positive experience with Bestop, making it clear that the criticism is specific and not a blanket condemnation.
5. **Constructive Criticism**: Offers a constructive suggestion (selling parts through Amazon) which is valuable feedback for the company.

### Areas for Improvement:
1. **Tone**: The tone could be slightly more focused and less emotional, which might make the argument more compelling to a wider audience.
2. **Length**: It's a bit long-winded. Condensing some parts might make the rant more impactful and easier to read.
3. **Repetition**: The points about USPS and customer service are repeated, which could be streamlined.

### Summary of Suggested Edits:
- Condense repetitive points for brevity.
- Maintain the balance of praise and criticism but tighten the narrative for a sharper impact.

Overall, it’s a well-articulated and justified complaint with practical suggestions, which makes it an effective rant.

So, good for you DanW, for what it’s worth the AI overlords think it was a top notch rant.

Oh, and I found this on Amazon, hope it helps:

Are these the same ones the OP(@DanW ) is wanting?? Or, at least comparable?

.

 

[Remorseless]

For sure, all I can afford from DD is a rail

It's even ribbed for your displeasure!

 

[Pig-Pen]

Well holy crap, I didn’t realize this Forum was FedEx Jeep Wrangler Owners.

I wasn’t completely sure what all the bitchin’ was about and thought DanW had some valid points. However, I realize I can be wrong so I did what I always do when I need a objective opinion, that’s right I ask ChatGPT and here’s what it had to say about DanW’s rant:


On a scale of 1 to 10, I would rate this rant an 8. Here’s why:

### Strengths:
1. **Clarity**: The rant clearly explains the situation and the issue with the shipping cost.
2. **Context**: It provides background on the user’s long-term relationship with the company, establishing credibility and a sense of betrayal.
3. **Reasonableness**: The user suggests a practical solution (using USPS) which shows they are reasonable and have thought through the problem.
4. **Balance**: The rant acknowledges the overall positive experience with Bestop, making it clear that the criticism is specific and not a blanket condemnation.
5. **Constructive Criticism**: Offers a constructive suggestion (selling parts through Amazon) which is valuable feedback for the company.

### Areas for Improvement:
1. **Tone**: The tone could be slightly more focused and less emotional, which might make the argument more compelling to a wider audience.
2. **Length**: It's a bit long-winded. Condensing some parts might make the rant more impactful and easier to read.
3. **Repetition**: The points about USPS and customer service are repeated, which could be streamlined.

### Summary of Suggested Edits:
- Condense repetitive points for brevity.
- Maintain the balance of praise and criticism but tighten the narrative for a sharper impact.

Overall, it’s a well-articulated and justified complaint with practical suggestions, which makes it an effective rant.

So, good for you DanW, for what it’s worth the AI overlords think it was a top notch rant.

Oh, and I found this on Amazon, hope it helps:

i have some straps like this in my jeep and i have no idea what theyre for.



Who do i complain to?
can you ask chat gpt for me?

 

[MichaelT333]

You spoke to the wrong person I’m guessing. I bought the trek top NS on Facebook for $200. Brand new in the box. Some very wealthy guy tried to put it on, assembled it all wrong and just said the hell with it when nothing would fit, however, when I got it, it was missing half of the hardware. he apologized and said he just threw everything back in the box and not all the screws are there I said no big deal. I’ll figure it out. I called Bestop. I told them what happened and the person I spoke with said we have a hardware kit with all the bolts and screws. I said great how much and she said don’t worry about it give me your address and I’ll send it out to you. So maybe you just got unlucky with an angry worker. Maybe call back tomorrow and try again

 

[vaJLUR]

I'm the eCommerce director for a manufacturing company...

We only ship USPS to PO boxes and APO/FPO/DPO for regular items, but will ship USPS for small things (t-shirts etc).

However, we're not terribly keen on it... We don't make a lot of money on merch (what typically goes postal) and if a package is lost we generally just reship, on that reship we're now losing money.

The shipping margins are quite small. I do tack on a fee for "shipping and handling" but it's a small percentage.

Your complaint is heard, but from my POV if you were calling one of our sales peeps I would maintain our policy on "legit" goods not going postal. If the customer just happened to be that type that insisted on their way we take the money and advise them if the package is lost they’ll have to buy it again.

Folks don't like that, but at least we have a means of rectification if a package is lost (HELLO FEDEX MEMPHIS HUB, you fucks).

Published rates (not negotiated) typically have any package these days leaving at $15 for Brown/Purple - unfortunately.

 

[Ratbert]

Just a note to @DanW that @Remorseless' thread has absolutely nothing to do with this one. Nothing at all.

https://www.jlwranglerforums.com/forum/threads/i-have-returned-with-further-updates.130579/

 

[Remorseless]

Just a note to @DanW that @Remorseless' thread has absolutely nothing to do with this one. Nothing at all.

https://www.jlwranglerforums.com/forum/threads/i-have-returned-with-further-updates.130579/

Completely separate. His is a shipping silliness, mine was that B*stop committed attempted murder via hypothermia.

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