greenerobnmu
Well-Known Member
- First Name
- Rob
- Joined
- Aug 4, 2019
- Threads
- 3
- Messages
- 58
- Reaction score
- 22
- Location
- Clarkston, MI
- Vehicle(s)
- 2019 JLUR
I have the body mount steps with Line-X coating about 2 months old now. Rust started showing through the seems after 2.5 weeks on both sides. After a couple weeks of back and forth we finally agreed on a refund of $200 for me to get then striped and coated. Not the best solution, but far better then the other they wanted to do.You guys do realize there is a difference between correcting a defect in a new model and making things right with the people who purchased your product prior to the correction. The new product may be great but the company is not reputable. If they were they would recall the POS rails they sold to us and refund/replace at their cost - not ours. I'm driving a beautiful 2018 wrangler with rusty steps. There is no excuse for this.
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