Well good news is I picked mine up yesterday.
They did this work
- V41 Recall - Done correctly first time
- Replaced Trackbar
- PCM update for cooling fan noise
- Front Spk buzz - Replaced lower driver spk as they found it was defective.
I can say my steering is right on, no more constant corrections and more of a pleasure to drive now.
I just wish they would have done all of this the first time I brought it in and not waited until I went on a social media blitz and having to contact the Regional Service Manager.
But the squeaking wheel gets the grease right? I had to call them out on it and they wanted to win back my future business. They took care of it in a professional timely matter. I have found that if you as the customer do not get what you are paying for or expecting you need to call them out and let not only them know but future customers of your experiences with that said business.
Tuttle Click Jeep, Irvine CA - Proved they can do the job right!
They replaced my front speaker too, but it was not the speaker that I am having issues with. I even told them that and they still replaced the wrong speaker.