Just got my recall notification in the mail today from FCA for my 2018 MOAB. Called my dealer and they scheduled me for next week without any issues.
Exact same thing happened to mine, I can't understand why many mechanics can't get this simple thing right.My dealer was quick to schedule me and had no issue getting the part. It appears they did have issues with reading directions. My intake bulge is on the top & sticker arrow faces the rear of the vehicle.
Yes, that's 100% correct now. Did they apologize for installing it wrong the first time?I went back to the dealership today to have the damper installed correctly. (It was installed upside down). The technician unbolted the left side and twisted the shock 180 degrees. Is that ok?
I expected him to unbolt both nuts and flip the whole thing over. Does twisting it hurt anything? I’m clueless to the internals of a shock.
Yeah. The service writer called in a tech. The more senior tech came over to see what I was talking about and instantly knew that it was upside down. He drove it in and fixed it right away. The dealership was nice. I wish mistakes didn’t happen, but all is well.Yes, that's 100% correct now. Did they apologize for installing it wrong the first time?
Thanks, mine does this too. I'll bring it inYeah it rattles a ton on bumpy roads and the part just came in so it worked out well with them having a stabilizer in stock too. Getting a new one of these
Called my dealer since it shows up for mine. I got the run around, was told they could not do it on a Sat because they only have techs in for oil changes and such. she said it could take 3hrs to 3 days and asked if I wanted to talk to a service adviser, which of course I say yes, was put on hold and no one ever picked up so of course I was disconnected and had to call back then I got a VM which I left a message 3hrs before they closed and still have not got a call back. (Not liking this dealers service already). Dealer BTW is Tuttle Click Jeep Irvine. I am going to wait to see how long it takes them to call me back as a test.
Hi Tech-Dude & ASMSAS,When I finally can GET an appointment (Friday my dealer couldn't access the warranty/recall database) and today they put me on hold so long I got disconnected.. three times)... I think I will remind them to read the label and put it on correctly. And I won't drive off until I visually confirm it, or they can do it again.
Hi jroman,Does this recall only replaces the steering damper? I got this replaced earlier in the year before it was an official recall. It didn't really fix anything. When going as high speeds, I still experience "death wobble" when going over uneven surfaces or bumps. There's also quite a lot of wandering. I logged into mopar and have this recall for my VIN, but it doesn't open up the description.
Hi JDoty47,Dealership just told me it would be a 10 week wait to get the recall fixed. Glad its just the steering and not something important.
I just got mine on the app today, now to make the appointment and wait.
What dealer out of curiosity? I'm getting ready to schedule my V41 now.
Hi all,Just got my recall notification in the mail today from FCA for my 2018 MOAB. Called my dealer and they scheduled me for next week without any issues.
How long was it on incorrectly?I went back to the dealership today to have the damper installed correctly. (It was installed upside down). The technician unbolted the left side and twisted the left side of the shock 180 degrees. Is that ok?
I expected him to unbolt both nuts and rotate the whole thing 180 degrees. Does twisting half of it hurt anything? I’m clueless to the internals of a shock.
Yes, you need it. Mopar lift does not replace the stabilizer.I received the recall notice but my vehicle has the 2 inch Mopar lift installed. I’m unclear if I still need the recall done or does the lift kit rectify the problem ? I called 2 dealers and they told me the exact opposite thing. One said I’m good to go the other said I need to get the work done. I’m confused ...