Bubbles in Paint at Door Hinges

318Polara

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Jeep has been in service dept since last week. 1. Navigation failure. There going to replace radio 3 weeks out. 2. Start -Stop system failure. Replaced both batteries. 3. Corrosion around and on hinges. Presented TSB to them said they could not find that TSB. Went to service manager, she told advisor to take photos and submit to warranty. Call from advisor says jeep is off to bodyshop for repair estimate, hopefully this is a good sign.
Already have been through the 2 year fight for new steering gear. I told service manager I was more than willing to go through the whole dance again with FCA. All I can tell you JL owners is, fill out your surveys, let them know how disgusted you are with product. Use Jeep Cares and every phone number you can get your hands on to let them know this is not a "Jeep Thing".
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Lightsped

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Checked the JLs in the forsale forums here. Focused mainly on 18/19. Didnt really see any corrosion on the various photos. Sure they could have already been fixed.... no way to say for sure.
 

Greenegg

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Just gonna start out by saying that I do agree that this is a huge problem. Not denying this or anything but My sisters boyfriend has a early build date 2018 JLU and has no corrosion what so ever. Any reason why some don’t seem to be affected by this ?
I have a early custom 2018 build and have corrosion everywhere
 

brewtus98

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I know technically speaking, there’s no reason why every single jeep on the road doesn’t have it but I’ve seen a couple of 18/19 JLs with no issues.
give it time
 

vasdimpop

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I have a new 2021 JLR in production right now with Rob over at Tuttle-Click in SoCal. I emailed him about this issue, linking this thread and TSB that someone linked earlier.

His response was that they have corrected the issue on current production. I've asked for details on what that entails. I'll post here when I find out.
 

Rharv

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I have a new 2021 JLR in production right now with Rob over at Tuttle-Click in SoCal. I emailed him about this issue, linking this thread and TSB that someone linked earlier.

His response was that they have corrected the issue on current production. I've asked for details on what that entails. I'll post here when I find out.
I say they are bsing but who knows ask them to take a picture where the door hinges and where the paint is. Remember you don’t have to take the vehicle until the paper work is signed before leaving the lot.
 

AMKRubicon610

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I have a new 2021 JLR in production right now with Rob over at Tuttle-Click in SoCal. I emailed him about this issue, linking this thread and TSB that someone linked earlier.

His response was that they have corrected the issue on current production. I've asked for details on what that entails. I'll post here when I find out.
hes definitely lying to you so that you dont cancel your order, unfortunately
 

vasdimpop

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I emailed the service manager and CCed the sales guy. I'm getting to the bottom of this before I sign anything.

They do have $1000 deposit agreement with my credit card, but if it comes down to it, I have enough a paper trail to win a chargeback.

I was sooooo super excited for my Jeep. Seriously my dream Jeep, so this is quite a hit... my heart goes out to all of you that are going through this with your dream Jeeps. FCA should be ashamed of themselves for this kind of crap, especially with the Bronco at their doorstep. Where is the logic?
 

Lightsped

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Bronco won't be any better. First year models are always full of issues. Also lots of aluminum in Broncos. Check Ford truck forums. You'll see.....

I am curious, is there anyone who has seen this thread with a 18/19 or similar without the corrosion? When I walk through parking lots going into stores or resturants I rarely see any JLs with corrosion. Sadly that is the first thing I look for on JLs.


I emailed the service manager and CCed the sales guy. I'm getting to the bottom of this before I sign anything.

They do have $1000 deposit agreement with my credit card, but if it comes down to it, I have enough a paper trail to win a chargeback.

I was sooooo super excited for my Jeep. Seriously my dream Jeep, so this is quite a hit... my heart goes out to all of you that are going through this with your dream Jeeps. FCA should be ashamed of themselves for this kind of crap, especially with the Bronco at their doorstep. Where is the logic?
 

cram501

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I have it on 3 of my 2019 door hinges so far. I've had my dealer make a note and will give it some time to show up elsewhere prior to taking it in for a fix. My dads 2018 is still fine.

I would have purchased it anyways... bubbling or no bubbling....
 

vasdimpop

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Service manager responded:

"Yes this was an isolated concern that only effected a small number of vehicles. We have actually only repaired a few of them for this concern and it was on the ones a few model years ago. You should be fine with the new Jeep."

True or not, I now have an email chain from the sales rep and the service manager. Should anything arise during my ownership, I'm confident it will be handled to my standards, especially since I plan to service my JLR at the same place that I'm buying it at.

Time will tell, but I do feel excited again to receive my Jeep!
 

Pic18

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I got my JL new July of 2018. It was a summer toy until this past December. Then it became my daily and today as I washed, I noticed very small bubbling on 2 hinges. It will be interesting to see how fast this gets worse.
 
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