Well, this is disappointing. Not only is the corrosion coming back on the passenger door they just repaired 3 months ago, now it's starting on the drivers side door too. wtf!
This makes me cringe. Its obvious your dealer was given discretion to solve the problem and they sent it to some cheap fly-by-night body shop. FCA needs to know about this and give you a satisfactory resolution. This is a complete cluster-f. FCA needs to engineer a product that works with the technology they are using. How stupid can they be?I got my Jeep back from the dealer after they tried to fix the rust issue. Exactly like I expected they did a horrendous job. They broke the latches of the removable hard top, broke the engine liner, there were 50% missing plastic clips from liners they needed to remove, they painted over labels/stickers (main VIN label from door, another one from driver door, and another one from the inside of the hood), I am not even sure at this point how they will replace the VIN label?; the paint job was mediocre to say the least, missing/dripping paint, missing clear coat, they damaged one weather strip from the hard top, driver door was also misaligned; they couldn’t really match the paint, and also left some of the chemical weld (or whatever this is) soft and of course that it messing up the paint integrity. On top of that, the car was delivered to me dirty on the inside (I guess they could have cleaned it decently). I took the advantage of requesting a multimedia unit replacement since the car was going to be at the shop for a few days (because it was getting frozen) and when I got the car back the supposedly new unit was freezing also (unbelievable). They took 3 weeks to complete this mess. I guess I should be grateful they gave me a minivan as a rental to go off roading instead of a Jeep. This was a dealer in Miami, FL (Planet Dodge). At this point I would be soooo happy if FCA buys the Jeep back! I am not buying any FCA product EVER again. They act like they are doing you a favor, of course that is only after you buy a $50k crappy vehicle and basically are stock with it. I don’t know who should I direct my concerns to besides alerting people on this forum. I am sure Jeep Cares is going to reply something like “we are very sorry about your experience, contact us privately to see how we can help” and that is going to be the end of the story. We’ll see. Keep you guys posted.
Every single person with this problem needs to keep taking photos and reporting it to their dealer in writing. Make them open a file to track the history so the problem will have be documented thoroughly. This is your only protection from the long-term problems.Well, this is disappointing. Not only is the corrosion coming back on the passenger door they just repaired 3 months ago, now it's starting on the drivers side door too. wtf!