5,000 Mile Reliability Poll

[Jeepmarkjl]

Please guys... no more posts saying your JL is purrrrrrrfect. My ole heart can't handle all this laughing I am doing...

Laughter is the best medicine.

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[SpringsJL]

I’m under 5k whole lot of alignments and stabilizer shock. Steering wheel still not centered when driving.

 

[AlamedaJeep]

My only issue/repair so far has been a software update for the UConnect issues. That worked perfectly me, so I'm counting myself lucky and voting for "performed as designed." Passed 5,000 miles last week.

 

[Spartan99]

Which brand name conveyed craftmanship to you: Chrysler or Fiat?

 

[Shaved Ice]

Which brand name conveyed craftmanship to you: Chrysler or Fiat?

This is my 11th new Chrysler: I am familiar. My service manager told me the JL has a lot of Fiat under the hood. It is clear to me by the numbers in this poll that isn’t a good thing.

The way I worded the poll was criticized by some but I figured the more detail I put in the description, the more people would read into it and miss the point. Sure, on one hand some people might complain about very minor things to the dealer, but on the other, you got people that miss details that aren’t quite right. In my mind, maybe those two groups balanced each other out. Regardless, according to the poll so far, 1 in 3 Jeeps have needed something fixed. Minor fixes included, that is unprecedented an ANY new vehicle, Chrysler or otherwise, that I have ever purchased.

I will still probably get another JL or JT because I do like Jeeps. I just think Fiat has some quality control issues to work through if the don’t want to tanish the Jeep brand.

 

[Spartan99]

This is my 11th new Chrysler: I am familiar. My service manager told me the JL has a lot of Fiat under the hood. It is clear to me by the numbers in this poll that isn’t a good thing.

The way I worded the poll was criticized by some but I figured the more detail I put in the description, the more people would read into it and miss the point. Sure, on one hand some people might complain about very minor things to the dealer, but on the other, you got people that miss details that aren’t quite right. In my mind, maybe those two groups balanced each other out. Regardless, according to the poll so far, 1 in 3 Jeeps have needed something fixed. Minor fixes included, that is unprecedented an ANY new vehicle, Chrysler or otherwise, that I have ever purchased.

I will still probably get another JL or JT because I do like Jeeps. I just think Fiat has some quality control issues to work through if the don’t want to tanish the Jeep brand.

Both Chrysler and Fiat are perhaps the two brands with the world’s worst quality and craftmanship reputation. We all know this yet we all bought one. It’s like the Raiders and the Browns joined forces to create a team together lol. That being said, I love my Jeep but I was also an ASE certified tech years ago so I know my way around a vehicle. Otherwise I wouldn’t touch any Chrysler or Fiat and certainly not some demon baby they created. I was hoping Toyota would buy the brand and not Fiat.

 

[Thermodynamicles]

@theplankeye

Even excluding recalls, no one has a JL that does not have an issue that should / could be / needs to be dealt with.

Here is just one example that affects all JL's build between 9/17 to June 2018:
https://www.jlwranglerforums.com/fo...r-washer-nozzle-leaking-october-6-2018.16385/

Somehow that doesn't affect my soft top. Go figure.

Just over 18,000 miles an no issues. Also, no recalls.

 

[mwilk012]

I don't think having to have the ECM flashed for the cruise control recall while you're in for an oil change is much of an "issue". Recalls happen. Most of the time, they're nonsense.

 

[Inka]

I have 5800 miles on my JLUR and so far so good- knock on wood

 

[Mattyp1214]

I’ve had the following issues:
-Spring bowing from Mopar lift. This took a lot of chat and phone hours to get fixed but seems like other side is now bowing so gotta go back
-rear right fender was falling off, had to get replaced
-need to get my defrost looked at, not working now. Probably wire or quick fix
-also going to have them check rest of suspension in front to make sure all is nice and torqued to spec. Hard to explain but can feel movement when going over bumps.

 

[Mattyp1214]

Also not sure if you guys experience this but annoys crap out of me...when vents are on for heat and roads are wet or slushy I can hear road noise so loud. When I change the heat to off or defrost only the sound dissipates

 

[TheBrandon]

@Mattyp1214 My Jeep is stuck in KZ, hoping I don't have to come back with issues but damn you have a checklist. When did you pick yours up? Was it an early build?

 

[MikeLewisMusic]

Back on subject of this survey, my JLR hasn't been perfect, as of 5k miles...and I reflected it in the survey. However, it has exceeded my expectations, and continues to be a joy to own and drive--so do not interpret that all of those that have had an issue are displeased. I've owned 4 different Wrangler models and a total of 5 Jeeps over the years, and I loved them all. This JL is the best Jeep so far, in terms of satisfaction of ownership, in my survey of 1.

Love Jeep, FCA, not so much. Unfortunately, they come as a package deal at this point...I'm living with it.

 

[XTrooper]

@theplankeye

Even excluding recalls, no one has a JL that does not have an issue that should / could be / needs to be dealt with.

Here is just one example that affects all JL's build between 9/17 to June 2018:
https://www.jlwranglerforums.com/fo...r-washer-nozzle-leaking-october-6-2018.16385/

"All" and "always" can be dangerous words to use. For the record, my JL has had a number of issues since I purchased it in June. Most of these issues have been minor with one notable exception being the steering "lock up" problem it had which was cured with the TSB-related PCM reconfiguration. The steering is still a bit loose, but this doesn't present a real problem except when driving at highway speeds with a strong crosswind. This combination can cause unpleasant, white-knuckle moments. With all that said, after the six months and three thousand plus miles I've had the Jeep, its rear washer nozzle has never leaked. Now the passenger side rear window defroster's electrical tab is currently hanging uselessly where it detached from the glass, but the washer nozzle hasn't yet leaked. Crazy, huh?!

 

[Rhinebeck01]

@XTrooper

I hear ya.... For example that example I gave is in regard to JL's with hard tops. 8-)

I'd almost be willing to bet your hard top JL will at some point in time have the rear washer nozzle dribble.

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