Latest TSB on the Pentastar engine

[Ron Texas]

And that number you are using is pure speculation as well. The truth is it has happened enough that there were over 12,000 orders placed and on backorder for the passenger camshafts. That's a lot. Part of that is due to a new part coming out so there was a period of no availability while the stock was replenished, but that still speaks to it being more common than you are alluding to. The truth in numbers would only be ascertained by having the total number of cams sold, and we don't have that.

.5% is better than pure speculation, but alas it is a guess based on other unverified comments. I also consider the term "pure speculation" to be impolite although par for the course around here. Where does the 12,000 backorder number come from? Do you have a reliable source, or did you just see it in another forum or post here with no source mentioned. One member here said his parts came in after about a week. That's unverified, but doesn't sound like a 12k backorder. Perhaps a class action suit will be filed and throw some light on the subject. Or, perhaps the problem isn't bad enough to interest a greedy class action lawyer.

Yes, engines are failing, but this thread makes it sound a lot worse than the reality. I think there is a cultural problem in this forum.

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[roaniecowpony]

.5% is better than pure speculation, but alas it is a guess based on other unverified comments. I also consider the term "pure speculation" to be impolite although par for the course around here. Where does the 12,000 backorder number come from? Do you have a reliable source, or did you just see it in another forum or post here with no source mentioned. One member here said his parts came in after about a week. That's unverified, but doesn't sound like a 12k backorder. Perhaps a class action suit will be filed and throw some light on the subject. Or, perhaps the problem isn't bad enough to interest a greedy class action lawyer.

Yes, engines are failing, but this thread makes it sound a lot worse than the reality. I think there is a cultural problem in this forum.

Yes, Jeep is developing a cultural problem, on this forum and others. Once it (failures) happens to you, you are assimilated into the Jeep problem culture.

 

[Ron Texas]

Yes, Jeep is developing a cultural problem, on this forum and others. Once it (failures) happens to you, you are assimilated into the Jeep problem culture.

More negativity. Maybe you should sell your Jeep and buy a Subaru. It's just a game around here to make things sound worse than they are and attack anyone who doesn't go along with the crowd. On other forums I see a much more positive attitude.

These forums should be for members helping other members. Instead there's a crew around here spreading FUD and worry.

I wish someone from Stellantis would read this and set the record straight. Don't be the idiot who replies to this saying it will never happen. It might be true, but that doesn't help things any.

 

[alphawolff]

...or open the owner's manual, for that matter.

the amount of people i had to explain FORM to is too damn high

 

[_olllllllo_]

More negativity. Maybe you should sell your Jeep and buy a Subaru. It's just a game around here to make things sound worse than they are and attack anyone who doesn't go along with the crowd. On other forums I see a much more positive attitude.

These forums should be for members helping other members. Instead there's a crew around here spreading FUD and worry.

I wish someone from Stellantis would read this and set the record straight. Don't be the idiot who replies to this saying it will never happen. It might be true, but that doesn't help things any.

I have a 2012 Subaru Impreza and I would never buy one again. The CVT transmission drove me to a purchase a manual in my Jeep. The thing has gone through a quart of oil every 3,000 miles (only starts after 1,200 miles after an oil change).

I really like that folks share their experiences, challenges, issues, and solutions. I read this forum for 362 days before ordering my Jeep. I have been amazed at the places and situations my Jeep has handled with aplomb and always gotten me home and made me smile every time I look at it.

 

[SadRobot]

I have a 2012 Subaru Impreza and I would never buy one again. The CVT transmission drove me to a purchase a manual in my Jeep. The thing has gone through a quart of oil every 3,000 miles (only starts after 1,200 miles after an oil change).

I really like that folks share their experiences, challenges, issues, and solutions. I read this forum for 362 days before ordering my Jeep. I have been amazed at the places and situations my Jeep has handled with aplomb and always gotten me home and made me smile every time I look at it.

So what you're saying is you did not drive your Subaru right to a touchdown?

 

[tshep]

Are you getting any help from the dealer? My 18 JL is at 82,000 miles with cam code and misfire code. Haven’t taken to the dealer yet.

Are you getting any help from the dealer? My 18 JL is at 82,000 miles with cam code and misfire code. Haven’t taken to the dealer yet.

Absolutely no help from any dealer, or parts departments within the dealer. Jeep Care is working on having the cams i purchased at the dealership expedited. The recent TSB did seem to get things rolling in my favor. We will see. Essentially I am paying a bit more for the cam kit by purchasing it at the dealer, hopefully will get it sooner. I am able to do the cam swap my self at home.

UPDATE on Jeep Care assisting with Cam shaft Kit "Expedited Delivery".
Will spare the details, after multiple calls and emails.
Jeep Care will only expedite the cams to the dealer IF the dealer has fully diagnosed the case and making repairs. Jeep Care clearly is in support of it dealer system, not their consumers.

 

[flyer92]

the amount of people i had to explain FORM to is too damn high

Are you referring to Fuel and Oil Refresh Mode for direct injection engines?

 

[tshep]

Quite a few is accurate. Without knowing what percentage of engines are experiencing the problem it's hard to say if the issue is uncommon or fairly large. Someone said a large dealer who sells well over 1,000 units per year did 10 repairs which might put the problem at below 1%. Nobody here really knows.

I have a friend who owns a major auto parts franchise in AZ, he tried to help me get a cam thru Larry Miller Chrysler in AZ. There are currently over 800 cam kits on backorder at Larry Miller Chrysler alone. In my case, by the time the vehicle displayed a misfire code the damage was well done. I wonder how many more a driving around at the moment. I literally opened up the valve covers after driving the vehicle for about 25 min with the check engine light on.

 

[tshep]

Yes, Jeep is developing a cultural problem, on this forum and others. Once it (failures) happens to you, you are assimilated into the Jeep problem culture.

This is my third Jeep vehicle. Been 20 years since the last. Out of experience as a consumer. The 2 brands of auto's I have owned needed constant minor repairs (some major) are Jeep and Cadillac. The Caddy being worse than Jeep (not by much).

 

[Tncdrew]

The amount of folks on this thread defending Stellantis is pretty amazing...

I sold my JL a few weeks back, and got back on this forum for fun. This thread is precious!

Same.
Old.
Shit.

 

[jeepingib]

0.5% of 10M is still 50,000 units. Still not a lot in the big picture. I know, we would like to see 0 failure BUT that’s not realistic for any manufacturer, in this case especially since there isn’t just one machine shop that’s dedicated to making all the 3.6L cams. In fact a search provided a vague number of different shops.
And again how many of that 0.5% were neglect or abuse.
Parts supply issues can be attributed to many things as well, like steel tariffs and material availability.. Plus, new car manufacturing will take priority over warranty parts supply.

There's one more manufacturer now. Melling is making them now as well. But I don't know if they have any nitride hardening, which I consider mandatory for the current design of follower.

 

[Ron Texas]

I have a friend who owns a major auto parts franchise in AZ, he tried to help me get a cam thru Larry Miller Chrysler in AZ. There are currently over 800 cam kits on backorder at Larry Miller Chrysler alone. In my case, by the time the vehicle displayed a misfire code the damage was well done. I wonder how many more a driving around at the moment. I literally opened up the valve covers after driving the vehicle for about 25 min with the check engine light on.

Do you have any idea of how many vehicles with the PUG they sell? If the situation is that bad, we would reading about it on automotive sites, and not just here.

 

[alphawolff]

Are you referring to Fuel and Oil Refresh Mode for direct injection engines?

For 4XEs.

 

[roaniecowpony]

More negativity. Maybe you should sell your Jeep and buy a Subaru. It's just a game around here to make things sound worse than they are and attack anyone who doesn't go along with the crowd. On other forums I see a much more positive attitude.

These forums should be for members helping other members. Instead there's a crew around here spreading FUD and worry.

I wish someone from Stellantis would read this and set the record straight. Don't be the idiot who replies to this saying it will never happen. It might be true, but that doesn't help things any.

Just reality. I appreciate that you think highly of Subarus, but they don't offer anything I'd be interested in. I believe these forums are great feedback for manufacturers. They need to hear it like it is, not just the sugar coated stuff. It helps them and the prospective buyers of the product get some perspective of what's going on. Forums with negative feedback on products, put pressure on the manufacturer. They're kind of the Yelp for some products like vehicles. I hope you aren't part of the minority that encounters a major financial repair that seems to be on the upsurge.

I've done a bit of helping members around when I can, in dealing with these problems. I made some good friends in the process.

I wish you were right about Stellantis jumping on here with real statistical data and how that compares to other makers on these problems and put it in perspective for everyone . I think we'd all learn a lot and maybe make better decisions. Unfortunately, that type of data is usually closely guarded proprietary data.

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