Bubbles in Paint at Door Hinges

[UtahDirt]

Just picked up my 18 Wrangler from the second round of corrosion repairs. Last year left side doors hinges and paint. This time Hood hinges, Tailgate hinges, right side door hinges and paint. Impressed both times how the dealer was able to match the Mojito. Just waiting for the right deal to unload, have 6 months left on 3 year warranty. Didn't know the problem is on newer models now, JeepCares and dealer kept saying 18's only. Broncos look like cartoons to me, decisions decisions

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[Impy5]

I've been waiting to get my Jeep repainted since last spring, started the process in the fall of 2020. Pictures were taken, submitted and approved. Every month I keep getting pushed out by the body shop. Last week my dealer calls me and says that Stellantis is refusing to pay out for any paint work effective immediately and that my claim is on hold. Jeep Cares did their monthly check in call with me on Monday and seemed pretty confused when I explained the situation and had no information for me. Has this happened to anyone else?

 

[Nology]

I've been waiting to get my Jeep repainted since last spring, started the process in the fall of 2020. Pictures were taken, submitted and approved. Every month I keep getting pushed out by the body shop. Last week my dealer calls me and says that Stellantis is refusing to pay out for any paint work effective immediately and that my claim is on hold. Jeep Cares did their monthly check in call with me on Monday and seemed pretty confused when I explained the situation and had no information for me. Has this happened to anyone else?

My friend has a 2018 and the same issue. The body shop said the doors were too far gone and needed to be replaced instead of repaired. After going back and forth with Chrysler for months he just gave up and accepted the problems.

My doors got so bad in the second year of ownership that the paint was actually beginning to chip off around the edges of the doors. I finally got the dealership to approve the repair under warranty sometime around May of last year. That ended up being forgotten by the dealership and body shop so I gave up and sold it with only 25k miles.

 

[Carolina Jeeper]

Just picked up my 18 Wrangler from the second round of corrosion repairs. Last year left side doors hinges and paint. This time Hood hinges, Tailgate hinges, right side door hinges and paint. Impressed both times how the dealer was able to match the Mojito. Just waiting for the right deal to unload, have 6 months left on 3 year warranty. Didn't know the problem is on newer models now, JeepCares and dealer kept saying 18's only. Broncos look like cartoons to me, decisions decisions

I have a 2019 Mojito! too and had bubble in paint on both right side door hinges and leading edge of the hood. So it's beyond a single year. The main problem is no paint between the door and hinges. The other problem is contamination on the aluminum before paint is applied.

If this issue can't be stopped on my Jeep someone else will be owning it in the near future.

 

[crbrenny]

I have it on my hood, and have had some trouble getting the dealership to submit it. I took the jeep to them on Dec6, and they just told me on Jan5 that the 'DI' was jut submitted. They did give me the jeep back on Dec16, but I almost rather they have kept it with me in the loaner so they would have an incentive to actually address this. I expect by next wednesday i can schedule my repair, based on the timeline the dealer presented

 

[LuvHydro]

Obviously Jeep is well aware of this issue for quite some time now.

Anyone hear anything that would indicate they have made manufacturing changes to eliminate the issue?

 

[Mudduck]

My friend has a 2018 and the same issue. The body shop said the doors were too far gone and needed to be replaced instead of repaired. After going back and forth with Chrysler for months he just gave up and accepted the problems.

My doors got so bad in the second year of ownership that the paint was actually beginning to chip off around the edges of the doors. I finally got the dealership to approve the repair under warranty sometime around May of last year. That ended up being forgotten by the dealership and body shop so I gave up and sold it with only 25k miles.

This issue is reinforcing my inclination to Monsta or Raptor line the whole thing.

 

[Dallas23]

@JeepCares
Forgive me for not being able to make it through all 119 pages on this thread. I just noticed the same issue on my Rubicon under (around) the hood decals. The dealership is stating that since I am outside of my standard 36k mile warranty there is nothing that can be done (at time of inspection I was at 40K...lovely). Is this true? As many before me have already stated, this appears to be turning into quite a consistent problem across all owners. I live in the Dallas, TX area. Vehicle has not taken off-road. Garage kept. Any recommendations already shared?

@JeepCares

 

[Dallas23]

@JeepCares
Forgive me for not being able to make it through all 119 pages on this thread. I just noticed the same issue on my Rubicon under (around) the hood decals. The dealership is stating that since I am outside of my standard 36k mile warranty there is nothing that can be done (at time of inspection I was at 40K...lovely). Is this true? As many before me have already stated, this appears to be turning into quite a consistent problem across all owners. I live in the Dallas, TX area. Vehicle has not taken off-road. Garage kept. Any recommendations already shared?

@JeepCares

These just recently began to appear / concerned it will continue to spread.

 

[Jmos4]

Hi,

Haven't read the warranty but had thought corrosion was 5 years/100,000 miles, as we took my wife's 2015 JK in for hinges in 2019, also years ago took in my 2001 Ram at 99,950 miles in 2006 and got new doors back then.

Regards,
Jim

 

[AMKRubicon610]

These just recently began to appear / concerned it will continue to spread.

it'll def continue, but there's nothing you could've done to prevent that. that's from poor prep work when they painted it - something contaminated the surface. you should be covered under corrosion even though youre out of your 36k bumper to bumper, corrosion warranty is separate.

 

[TheNewGuy]

@JeepCares
Forgive me for not being able to make it through all 119 pages on this thread. I just noticed the same issue on my Rubicon under (around) the hood decals. The dealership is stating that since I am outside of my standard 36k mile warranty there is nothing that can be done (at time of inspection I was at 40K...lovely). Is this true? As many before me have already stated, this appears to be turning into quite a consistent problem across all owners. I live in the Dallas, TX area. Vehicle has not taken off-road. Garage kept. Any recommendations already shared?

@JeepCares

Its covered under the 5/60 warranty

 

[COBill]

Technically it's not:

2.2 Corrosion Warranty
​

A. Description of Coverage
​

This warranty covers the cost of all parts and labor needed to repair or replace any sheet metal​

panels that get holes from rust or other corrosion.​

but Jeep has been good about addressing this.

 

[RoadiJeff]

Hi,

Haven't read the warranty but had thought corrosion was 5 years/100,000 miles, as we took my wife's 2015 JK in for hinges in 2019, also years ago took in my 2001 Ram at 99,950 miles in 2006 and got new doors back then.

Regards,
Jim

It's 5 years but no mileage limit. Whether they will agree to the repair if is only surface corrosion and does not have holes is another detail but from what I've read they have mostly agreed to fix it even if it's just surface bubbles.

C.How Long It Lasts
The Corrosion Warranty starts when your Basic Limited Warranty begins under “section 2.1 E”.
This warranty has two time-and-mileage limits:
•For sheet metal panels, the limit is three years, with no mileage limit.
•For an outer-body sheet metal panel, one that is finish-painted and that someone can see when walking around the vehicle, the limit is five years, with no mileage limit.

 

[OldBlue]

Wow. I got to post #555 and had to stop.

I've owned 8 different Jeep products over the years. I currently drive a '19 WK2 that I love. My last Wrangler was a '95 YJ (yeah, I had one of them). Sold it for an XJ which I had a couple of. Also had a couple of old CJ5's. I've always loved my Jeeps.

My YJ couldn't keep paint on the hinges at all - they would corrode something terrible which drove me nuts, because like most of you, I took meticulous care of it. Doors were metal though, so I didn't have any rust issues on them.

I bring this all up because my SO has been wanting a Wrangler, and I found a nice used 2020 Mojito! JLU that I'm going to travel 3 hours to look at. Now, after this thread and everyone's problems, I'm scared of what I might be getting into and wondering if I'm making a mistake...

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