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Got the V41 recall work done

JeepCares

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Sent you a PM as well. Thanks
Hi raim314,

Thank you for the heads up, I was just able to respond! Please take a moment to review my message and follow up with me there when you can.

Mark
Jeep Social Care Specialist
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Milk Money

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Still waiting for the part to arrive at my dealership. Was told they are only getting 1-2 a week that come in and I'm in line. @JeepCares can you comment on availability of the part in question?
 

Gropax

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i called a dealership in Las Vegas yesterday and they told me 10 weeks to get in and get it done i will be number 63 on the list and they only get about 7 done a week. today i was in the dealership here in Pahrump and the parts guy was yea i can get you in any day i have 6 steering dampeners in the back. so mine will be done Friday and he told me that you have to watch out some places are putting them upside down. so i figure it will be done right when i go in Friday to get it done.
 

Attaboy55

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Took 3weeks to get in but looks like it’s done correctly from other post I looked at!

0F8B52FD-6379-4BC4-8FE2-6B0D9CA27BB3.jpeg
I'll be dern if i know why the bulge needs to be on the bottom, but I assume this insures oil inside does some miraculous thing in that little bulge
 

steelerpsugirl

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Update to my post, mine was in fact installed wrong... definitely check! This pic is the wrong way.

F112275E-0482-44DD-AA8E-648F910D3357.jpeg
 

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dsgrey

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Still waiting for the part to arrive at my dealership. Was told they are only getting 1-2 a week that come in and I'm in line. @JeepCares can you comment on availability of the part in question?
I would imagine it depends on how many the dealer orders and then the number of customers calling. Several places have them online for $28 + shipping. I found this one in the next state at a dealer, ordered Thursday and it arrived Saturday.
Damper.jpg
 

Greg H

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Never had any steering issues. But had the V41 recall done and I mentioned there was a TSB to replace the track bar if you had to make small steering corrections to go straight. I have too but didn't feel it was anymore then other vehicles. They said they'd look at the TSB. When I went to pick it up they had replaced the damper correctly and replaced the track bar. Steering feels firmer now and I can let go of the steering wheel on the highway for a ways before it starts to drift out of the lane. I'm very happy with the results.
 

toeshark

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After opening a case with Jeep Cares and finally getting to speak with the Service Manager (who insisted it wasn’t possible to install the damper incorrectly), I brought it back. The Service Manager called out their “Master Tech” who proceeded to tell me the sticker didn’t matter and it was installed correctly. I asked him about the bulge on the intake cap and got a blank look, so I whipped out a printout of the CV41 pdf and handed it to him.

I’m in the waiting room now while they install it correctly, but unbelievable that I had to go through that.
 

grady2hig

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My wife took this picture with her today to have the dampener changed.
Showed it to the service writer upon arrival.
It was installed correctly....
Seems to have tightened it up a bit on the 50mph twisty state route.
Haven't had it 70mph on the interstate yet.
That picture is wrong though...why take a wrong picture
 

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grady2hig

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That's why I took the picture. To show them how NOT to install it.
oh...lol. I have to take mine tomorrow. i want to tell them what to do, but I also don't what to seem like a know-it-all....I hope they do it correctly
 

Slowpoke

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I had heard enough of the backwards installs and didn't want to make a second trip.
The new stabilizer actually seems to have helped ours. But for how long??
I've heard that it made it worse for a few others?
Hope this change helps you and others.
 

Young04

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I know this is old news at this point, but mine was just put on this AM so I thought I would report...another data point if nothing else.

Steering wheel definitely requires a bit more effort than before (but not in a bad way). I have not driven it enough to say whether the steering itself is actually more precise or if there is just more effort required to turn the wheel. I did not have wandering issues before so I cannot say it helped anything there. About 10K miles (June 2018 build) and did not have death wobble or steering wheel shimmy previously either.
 

grady2hig

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Mine was installed correctly...
Seems the same as before... no issues before or after. I doubt you can feel a difference anyway
 
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