Bubbles in Paint at Door Hinges

Spdu4ia

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looks like they used a sharpie paint marker
 

Overkill

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During the third attempt to fix my paint, the painted used this finger to see if it was dry

784AD026-AB0A-4811-A71C-AFE5736656ED.jpeg
I would think that any professional painter would know to test for dryness on the tape that is masking off things close by. Guess they weren't that professional. :facepalm:
 

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@DaltonGang - Your feedback has been notated. Please let us know if you have future concerns.

@frostai - I understand that you currently have a case open for this. Please let me know if you would like me to look into your case for an update.

@jroman, @Redneck_Jedi - We would like to have a case escalated to a specialist for additional assistance while your Jeep is in service for this issue. You are welcome to connect to our team through private messages.

@Windshieldfarmer - We're sorry to learn about the electrical concerns that you've experienced. If this returns, please let us know.

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Thank you for the acknowledgment. Not relevant to this thread...but two separate electrical issues, one involving the radio, the other the push button start, were resolved by disconnecting the battery.
 

gfrye105

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Only showing bubbling on the hood so far
paint2.jpg
paint.jpg
paint3.jpg
 

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Yea I still haven’t purchased a JL yet and the more I read about this ongoing issue it talks me out of it. Cant pull the trigger still because of this. I’d be livid if I was you guys. @JeepCares why is FCA not painting under the hinges??! This is insane
I used to work at a Chrysler assembly plant in the paint department. The vehicles we built there went through the paint process with the doors attached, thus there would be no way to paint between the vehicle body and the hinge. I imagine it's the same way for the Wrangler.
 

DaltonGang

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I used to work at a Chrysler assembly plant in the paint department. The vehicles we built there went through the paint process with the doors attached, thus there would be no way to paint between the vehicle body and the hinge. I imagine it's the same way for the Wrangler.
Well, it is an idiotic way to paint a vehicle. At the very least, least prime the parts before assembly.
 

COBill

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Well, it is an idiotic way to paint a vehicle. At the very least, least prime the parts before assembly.
Why?

That would increase costs and if most people don't notice the corrosion (as would be the case for most vehicles where the hinges aren't exposed) by the time they do, the warranty's over.

Even for Jeeps where the hinges are exposed, the number of people who complain compared to the number sold is miniscule.

Now, compare to if it cost say fifty cents more per vehicle to prime the hinges before assembly.
 
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Tiger1

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Why?

That would increase costs and if most people don't notice the corrosion (as would be the case for most vehicles where the hinges aren't exposed) by the time they do, the warranty's over.

Even for Jeeps where the hinges are exposed, the number of people who complain compared to the number sold is miniscule.

Now, compare to if it cost say fifty cents more per vehicle to prime the hinges before assembly.

Jeep sold 200,000 Wranglers in the US in 2020, so they've just lost $100,000; if just 10% of Wrangler owners get their doors repainted under warranty, and that costs $1000 per Wrangler, that's still:

$100,000 - (200,000 * .10 *.5) = $90,000 of profit for FCA.
Why? It's just good business. If I ran manufacturing, my reason would be PR & cost savings. It makes sense to spend an add'l $90,000 (in your example) on a $6 billion/year product line (200,000 vehicles/year at estimated $30,000/vehicle build cost). I'm probably spending $2,000,000/year in warrantied paint repairs (20,000 vehicles at $1,000 per Jeep in this example). If just a handful of people decide not to buy a Wrangler for the paint issues my $90,000 profit is gone. Not to mention the ongoing headache & negative PR. They'll get it fixed - but I agree with everyone here, it's sloppy manufacturing & shouldn't be an issue on a modern vehicle at this price point. C'mon Jeep!
 

COBill

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Why? It's just good business. If I ran manufacturing, my reason would be PR & cost savings. It makes sense to spend an add'l $90,000 (in your example) on a $6 billion/year product line (200,000 vehicles/year at estimated $30,000/vehicle build cost). I'm probably spending $2,000,000/year in warrantied paint repairs (20,000 vehicles at $1,000 per Jeep in this example). If just a handful of people decide not to buy a Wrangler for the paint issues my $90,000 profit is gone. Not to mention the ongoing headache & negative PR. They'll get it fixed - but I agree with everyone here, it's sloppy manufacturing & shouldn't be an issue on a modern vehicle at this price point. C'mon Jeep!
Jeep already takes the attitude of "If you don't want to buy a Jeep, that's fine" or they would have actual QC.

If Jeep cared about negative PR they'd fix any number of issues they just let roll on from year to year to year.

Yes, my number calculations were off, I'm not sure what I was thinking there, but quite frankly repair costs are probably a different cost code than manufacturing costs, and so there's different management involved.
 

Tiger1

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Jeep already takes the attitude of "If you don't want to buy a Jeep, that's fine" or they would have actual QC.

If Jeep cared about negative PR they'd fix any number of issues they just let roll on from year to year to year.

Yes, my number calculations were off, I'm not sure what I was thinking there, but quite frankly repair costs are probably a different cost code than manufacturing costs, and so there's different management involved.
You're probably right. I love my Jeep but I feel like I'm married to a fun beauty with a history of cheating. Expecting her to eventually do something to break my heart (steering, paint, electrical). lol
 
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DaltonGang

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Why?

That would increase costs and if most people don't notice the corrosion (as would be the case for most vehicles where the hinges aren't exposed) by the time they do, the warranty's over.

Even for Jeeps where the hinges are exposed, the number of people who complain compared to the number sold is miniscule.

Now, compare to if it cost say fifty cents more per vehicle to prime the hinges before assembly.
A car manufacturers reputation goes beyond the "Bean Counters" calculations. It has a lot to do with reputation. Since owning this Jeep, I have had many many people say they love the Wrangler, but refuse to buy one, because they hear of its poor reliability. I cannot argue with that logic. How many millions are lost on their reputation? Forget the savings on paint and primer issues.

.
 

LastMango

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A car manufacturers reputation goes beyond the "Bean Counters" calculations. It has a lot to do with reputation. Since owning this Jeep, I have had many many people say they love the Wrangler, but refuse to buy one, because they hear of its poor reliability. I cannot argue with that logic. How many millions are lost on their reputation? Forget the savings on paint and primer issues.

.
Exactly... it's a different story for me these days when someone at the gas station says "Oh, I love your Jeep—how do you like it?"... I want to sing it's praises, but after the paint nightmares I've had I feel just plain evil if I give them the whole "Oh, I love it so much" song and dance.
 

EvanH84

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Technically, the corrosion can be pursued as a safety issue. The corrosion on the hood bolts and doors can cause major problems for passengers.
 

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