2024 JD Powers Reliability Study: Jeep Rated Average

[Tank the Jeep]

I have had 9 Jeeps including 3 diesels. The only one that I considered unreliable was the 2007 GC diesel. It had a Mercedes engine that stalled on me when I was rushing to the hospital to see my mother. It was traded right after that. All others have been great. Even the one I bought as a basket case and put back together (83 Cherokee 2 door).

I really don’t put much faith in jd powers or consumer reports.

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[grimmjeeper]

I have had 9 Jeeps including 3 diesels. The only one that I considered unreliable was the 2007 GC diesel. It had a Mercedes engine that stalled on me when I was rushing to the hospital to see my mother. It was traded right after that. All others have been great. Even the one I bought as a basket case and put back together (83 Cherokee 2 door).

I really don’t put much faith in jd powers or consumer reports.

Don't get me started.on Consumer Reports and their huge issues with bias in their reliability survey.

 

[TheRaven]

Small part, maybe.

We can just disagree on this.

The well known, unaddressed, inadequate, poorly designed, problematic clutch and buried 2’nd. small battery come to mind.

Definitely, for starters. However saying that the JL is otherwise well designed would be ridiculous. Cause it's not.

I really don’t put much faith in jd powers or consumer reports.

Don't lump JD Power in with CR. Completely different things. CR is an appliance rating org, they have no idea how to evaluate an automobile. JD Power is the industry standard.

 

[8ball]

I feel like Wranglers in general get a bad rap for reliability because owners tend to abuse them. Off-roading tends to be hard on every mechanical system no matter how well built.

 

[autotragic]

Just Chrysler? lol

Well Chrysler's in the worst position so we should start there.

 

[Jtphoto]

There's a difference between "buying a Jeep for dependable transportation", which isn't smart, and having a Jeep turn out to be dependable transportation. The fact that the first is true does not mean that the second cannot be.

There's also the not trivial difference between what Jeep guys consider dependable and what a lot of people from outside the Jeep world consider dependable.

Guess that depends how you treat your stuff. I’m on Jeep #3 all high milers and yes I depend on them as daily drivers. My son has also had his own Jeep and my daughter is on her 3rd all high milers as well. None issue here.. Too many people beat the crap out of their Jeeps and then whine about reliability…. The Jeep forums prove that time and again.

 

[Terrymo]

It’s a bit of a leap to think the average Jeep owner is even on this forum. Or that the average Jeep owner (including most on this forum) even drives on anything more punishing than a dirt road.

 

[TheRaven]

Guess that depends how you treat your stuff. I’m on Jeep #3 all high milers and yes I depend on them as daily drivers. My son has also had his own Jeep and my daughter is on her 3rd all high milers as well. None issue here.. Too many people beat the crap out of their Jeeps and then whine about reliability…. The Jeep forums prove that time and again.

I agree 100%. How you treat your vehicle has a HUGE influence on how it treats you. But that's only one of many factors.

 

[Jtphoto]

I agree 100%. How you treat your vehicle has a HUGE influence on how it treats you. But that's only one of many factors.

I’ve run the local Jeep club since 2010 and I can tell you some stories of abuse But I can also tell I’ve seen just as many Toyotas and other brands with far more issues then Jeeps. My son was a tech at the Toyota dealer, I know what goes on there and I wouldn’t buy a US built Toyota.

 

[DRVMN]

I was part of a Ford Ranger forum for almost four years. My experience is that you always hear about the "bad stuff" on the forums but rarely the good. For example, the number of posts regarding the transmission on the Ford Ranger made it seem like it was inevitable that everyone's transmission was doomed just after the 60K power train warranty ran out. However, there were many more Rangers that did not have transmission issues and all was good, but no one ever posts that. I'm not saying that vehicles don't have issues . . . they do, and I am thankful that forums provide that information so others can watch and learn from it. I guess my point is that every make and model is going to have issues, but I don't think it is as bad as it looks in all cases. Of course this is just my opinion and is not based on data or research. Hopefully a service bulletin or recall happens when an issue becomes common to a lot of owners.

I remember a post someone made about losing coolant from the recovery tank and before you know it, hoods from all around the country were being opened out of fear that there was a new coolant issue happening.

Thanks for listening to my ramble!

 

[longfiredragon]

If you spend more time out all over the US (If you can) and off road as well you will find that there is a crap ton of JL wranglers on the road every day, DD and not DD that have been 100% reliable from day one.

I traveled across the US twice in the last year and 10 months or so. The most common flat tow vehicle is a JL wrangler by far. I also worked in tombstone RV park for about six months and talked to almost every guest that rolled in. I also made it a point to try and talk to JL owners. The majority I spoke with, had no issues ever with their jeep. By far a lot more talked about their RV issues and their tow vehicles having problems.

I also was fortunate enough to have done 28 BOH trails and a crap load more dirt roads, fire roads etc. in which I would sometimes run into other jeeps. Sometimes older ones, but again the majority were JLs. And we almost always ended up talking about what issues we may have encountered. And again very few.

Also if you just Google it, you will find that Jeep wrangler, JL included, overall actually has a just above average reliability rating, and initial quality rating. When everything is taken into considered, on road, off road etc.

Also I think it's important to remember that the wrangler, and JL wrangler is for off road first. Do this and you might really love your wrangler, or love it even more. I know I do.

Then there are those, like on this thread that chime in every single time there's any negative post. And it's so old. One in particular, I have no idea why they even have a wrangler they hate on them so much. Just sell it already, and buy something, anything and bitch about that.

Get out there and enjoy.

 

[autotragic]

I’ve run the local Jeep club since 2010 and I can tell you some stories of abuse But I can also tell I’ve seen just as many Toyotas and other brands with far more issues then Jeeps. My son was a tech at the Toyota dealer, I know what goes on there and I wouldn’t buy a US built Toyota.

And I can tell you first hand that I wouldn't either and I spent a whopping 3 days working at a Toyota supplier for US built Toyotas.

It was brutal and they absolutely treat you like shit to boot. The turnover rate there was so high it was almost unbelievable. All in an effort to keep prices low for the almighty Toyota and I can tell you quality suffered as a result. Majority of the plant workers were temp employees. The whole plant was basically a temp agency hiring mill and the quality reflected it. Once I realized what the place really was I had to go find me a better job. Some people actually wasted months working there not realizing they were never going to get hired full time.

 

[mwilk012]

These aren't really studies with any merit to them whatsoever. They include worn tires as a "problem". They rely on customers to report the problems accurately. These are not an analysis of manufacturer's warranty data or any other meaningful metric.

 

[Windshieldfarmer]

I feel like Wranglers in general get a bad rap for reliability because owners tend to abuse them. Off-roading tends to be hard on every mechanical system no matter how well built.

Apparently you’ve not experienced water pump bolts that backed out on you, a failed battery, or a leaky fuel line. I have experienced these and none have anything to do with off-roading. I’m sure people might blame Jeep for some stuff that breaks while going off-roading but then again, very few JL owners ever get on anything tougher than a gravel road. I’m sorry, but Jeep quality seems to have worsened. My JK was pretty good, my JL has not been very good.

 

[sunset]

We already knew that. No one buys a Jeep for dependable transportation.

Uh, oh. I did.

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