Iaacosta86
Well-Known Member
- Thread starter
- #1
So ive had my rubicon since memorial day weekend in may. Ive added the overall time my car has been at the dealer getting repaired. It adds up to 9.5 weeks.
First visit being powersteering fluid being low. Found no leaks when it was topped off and taken for a spin.
Second visit (2 weeks later) being the power steering hose leaking where rubber meats metal fitting. They ended up changing both pressure and return hoses and still noticed it still getting moisture. So they changed the pump as well and all eas well. That repair was for 2.5 weeks mainly waiting on parts.
Third visit (2.5 weeks later) was for the electronic issue it was having out on a trail in mammoth lakes, Ca. Trail was fairly easy nothing to fully push the JL to its limits and it would constantly go into neutral while the shifter was in Drive. The cluster would tell me that the stability control needs to be serviced and to shift into Park and re select a gear. In doing so i would probably move about 20 to 60 feet when it would re-occur having to do the gear selection again. Eventually the check engine light would come on and i would turn the car off and restart it and eventhou the check engine light and stability control light would be on i would be able to travel a longer distance without it happening again. Upon our arrival to a lake i turned the car off and opened the hood and let it cool down. The day wasnt too hot it was around 86° and i was going through the trail without the AC on. 2 hrs later when we decided to head back i turned her on and no check engine light or stability control light was on. Happened once again and check engine light came on and i was lucky enough to get back on a paved road without happening again. Let the car sit overnight and took off home the following day which was a 300 mile road trip and no issue and no lights on the cluster. 3 days later it happened again on the freeway. Getting off the freeway it displayed the same messages and check engine and stability control light came on as well as a message saying transmission needs to be serviced and to drive to nearest dealer. Transmission must of went into limp mode because it took forever to speed up. Took it to the dealer and they uploaded a canbus software update that and engineer had written and gave it back to me. This repair laster for 4 days.
Fourth visit (2 days later). Upon my arrival at home from picking it up at the dealer for the above repair, i was able to shut off the engine, but all the electronics stayed on. The shifter was in park and the cluster would tell me to put it into drive to be able to fully turn off the car. It took two hours until it allowed to fully turn off the car and i did nothing to it for those two hours other than being on the phone with FCA. Made an appointment with the dealer because since ive had the jeep ive had to rely on it as my daily drive since im rebuilding the engine on my other vehicle. I figured on turning it on once again and turning it off with success ill be able to drive it to the dealer and to my unfortunate luck it happened once again, going into neutral. Pulled over and put into park. Turned it off and the engine turned off but not the electronics. Unfortunately it stayed that way and it had to be towed to the dealer. The mileage on my jeep is 27xx miles when i dropped it off. They changed the valve body, and it didnt fix the issue and theyve been working with a piece of wiring connector that burnt off. Theyre currently having and engineer fly out to work on the car since their master tech hasnt been able to find the cause of this piece of wiring connector heating up. This repair is currently at 6 weeks.
Throughout this process its been a major inconvenience and a hassle being my daily driver.
Ive emailed mike manley, and corporate called me yesterday. My question is should I push for a buy back and ask for a discount on another rubicon ? Or let them try to repair it and be compensated for the time theyve had my vehicle and inconvenience?
First visit being powersteering fluid being low. Found no leaks when it was topped off and taken for a spin.
Second visit (2 weeks later) being the power steering hose leaking where rubber meats metal fitting. They ended up changing both pressure and return hoses and still noticed it still getting moisture. So they changed the pump as well and all eas well. That repair was for 2.5 weeks mainly waiting on parts.
Third visit (2.5 weeks later) was for the electronic issue it was having out on a trail in mammoth lakes, Ca. Trail was fairly easy nothing to fully push the JL to its limits and it would constantly go into neutral while the shifter was in Drive. The cluster would tell me that the stability control needs to be serviced and to shift into Park and re select a gear. In doing so i would probably move about 20 to 60 feet when it would re-occur having to do the gear selection again. Eventually the check engine light would come on and i would turn the car off and restart it and eventhou the check engine light and stability control light would be on i would be able to travel a longer distance without it happening again. Upon our arrival to a lake i turned the car off and opened the hood and let it cool down. The day wasnt too hot it was around 86° and i was going through the trail without the AC on. 2 hrs later when we decided to head back i turned her on and no check engine light or stability control light was on. Happened once again and check engine light came on and i was lucky enough to get back on a paved road without happening again. Let the car sit overnight and took off home the following day which was a 300 mile road trip and no issue and no lights on the cluster. 3 days later it happened again on the freeway. Getting off the freeway it displayed the same messages and check engine and stability control light came on as well as a message saying transmission needs to be serviced and to drive to nearest dealer. Transmission must of went into limp mode because it took forever to speed up. Took it to the dealer and they uploaded a canbus software update that and engineer had written and gave it back to me. This repair laster for 4 days.
Fourth visit (2 days later). Upon my arrival at home from picking it up at the dealer for the above repair, i was able to shut off the engine, but all the electronics stayed on. The shifter was in park and the cluster would tell me to put it into drive to be able to fully turn off the car. It took two hours until it allowed to fully turn off the car and i did nothing to it for those two hours other than being on the phone with FCA. Made an appointment with the dealer because since ive had the jeep ive had to rely on it as my daily drive since im rebuilding the engine on my other vehicle. I figured on turning it on once again and turning it off with success ill be able to drive it to the dealer and to my unfortunate luck it happened once again, going into neutral. Pulled over and put into park. Turned it off and the engine turned off but not the electronics. Unfortunately it stayed that way and it had to be towed to the dealer. The mileage on my jeep is 27xx miles when i dropped it off. They changed the valve body, and it didnt fix the issue and theyve been working with a piece of wiring connector that burnt off. Theyre currently having and engineer fly out to work on the car since their master tech hasnt been able to find the cause of this piece of wiring connector heating up. This repair is currently at 6 weeks.
Throughout this process its been a major inconvenience and a hassle being my daily driver.
Ive emailed mike manley, and corporate called me yesterday. My question is should I push for a buy back and ask for a discount on another rubicon ? Or let them try to repair it and be compensated for the time theyve had my vehicle and inconvenience?
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