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Spot on .

She says she interacted with three dealers , requested a warranty claim to fca , and she has not been given a loaner . She has 3 valid complaints : rear window shattering , no loaner , and fca nonresponsive . She has every right to be disappointed (at a minimum ) . If Jeep cannot install , or...

On my JK I could only do the easy stuff such as install Tuffy hood lock . I am actually disabled with arthritis , back disc degeneration , etc . Cannot afford a JL .

You yourself could work on your TJ . That was the beauty of it .

Agreed . Thank you for the insightful article and the information . All the builders of our Jeeps are great people .

When my hearing was adequate , occasionally I sat-in on management meetings as an observer . I was privately amazed how so many of the "high level managers" have so little common sense . Including the ones who came to tell middle managers what to do . To speed up an assembly line is...

Agreed . Nevertheless it is always a good idea to slow down the line so workers can be more careful . ( Rather than speeding up the line forcing the workers to be less careful .) Just sayin' .

Soft Top plastic windows -- 1 Hard Top glass windows -- 0

However , members have reported that some dealers "cannot duplicate" the steering problems . So , there is real experience evidence , documented by videos and jeep informant , but some dealers imply there is "no concrete evidence" , lol .

I'd keep the 2007 until verify that there are no steering problems with the new one . Why sell your back-up when you don't know if you'll need it ?

I'd keep the 2007 until verify that the new one has flawless steering . You can always sell it later if you wish , and get more than a trade-in anyway .

In the photo , what happened when you kept diving ?

Get the contact for the Regional Customer Service Manager from a cooperative dealer . Also , contact Mike Manley , CEO : ( [email protected] ) , be sure to put a dot between the mike and the manley . Wouldn't hurt to contact the state attorney general regarding lemon law .

This wouldn't have happened if she had a soft top . Therefore Jeep ought to remove her hardtop , and install a free soft top for her . Problem solved .

Interesting cause of stress on the glass .

Very interesting possibility . A stress on the glass caused by pressure by misalignment of parts of the vehicle body . A sudden twisting of the body whilst driving might also cause a defective or poor quality glass to shatter .

Hope you were not hurt . Cali insurance is high because the guilty ones try to lie their way out .

Exactly so !

How does "unlikely" become "all the time" ? I go with the manufacturer's defect theory .

Half as expensive , and twice as reliable . Get a 2-door for even more benefits .