Off Road Pages Update Status...

loiacki

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I reached out to Jeep Cares and gave them my VIN to see if they could push an OTA update to my vehicle but this was their response:

Hello, thank you for providing us with your VIN. After further research, we are unable to provide an over the air update for the Jeep Off Road Pages at this time. If you'd like further clarification regarding this, we would be happy to connect you with a Uconnect Specialist. We apologize for the inconvenience this may have caused you. ^AC

Then I asked how I could get the update if not OTA and they replied:

Hello, thank you for your response. Unfortunately, there is not an update for the off road pages at this time. Please feel free to check back at a later date for a status update. We apologize for any inconvenience this may have caused you. We thank you for your patience at this time. ^AC


So now I’m asking for the Uconnect specialist.





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AFfiredawg

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So interestingly enough....I took the jeep in for a couple things including this today...Got it back and still no ORP!!!! Tech already gone so i have to call back tomorrow(I am sure they didn't do anything even though they say they wrote that they did)......Fast forward an hour, and i think hey lets see if the uconnect sight says i have an update available....and sure enough it does, oh and guess what, it is the software update from THIS TSB!!!!So now I sit downloading it and getting ready to fix it my self....

Moral of the story...It is now (possibly)available on the website based on your VIN!!!
 

Trav.city

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So interestingly enough....I took the jeep in for a couple things including this today...Got it back and still no ORP!!!! Tech already gone so i have to call back tomorrow(I am sure they didn't do anything even though they say they wrote that they did)......Fast forward an hour, and i think hey lets see if the uconnect sight says i have an update available....and sure enough it does, oh and guess what, it is the software update from THIS TSB!!!!So now I sit downloading it and getting ready to fix it my self....

Moral of the story...It is now (possibly)available on the website based on your VIN!!!
Thanks for the information. I went to my uconnect app and didn’t see any updates. What web site are you on? I was told 8 had to take it to the dealer,
 

AFfiredawg

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Trav.city

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Last edited:

AFfiredawg

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Trav.city

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was it the TSB one?
Uconnect.jpg
Yep, that is the one. Going to try to upgrade the Jeep now. Where you successful?

I was successful, except when checking my current software version now it went from 17.xx to 18.xx, not the 21.10 or higher it stated in the update. I tried to do it again and it said no update to the current software. Great news though, I now have the off road app which is what my only goal was.

I’m going to clear my Zip drive, download the update again and try to upgrade again to see if it will update to the 21.10 version.
 
Last edited:

Jolly’s Jp

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Yep, that is the one. Going to try to upgrade the Jeep now. Where you successful?

I was successful, except when checking my current software version now it went from 17.xx to 18.xx, not the 21.10 or higher it stated in the update. I tried to do it again and it said no update to the current software. Great news though, I now have the off road app which is what my only goal was.

I’m going to clear my Zip drive, download the update again and try to upgrade again to see if it will update to the 21.10 version.
Anything special that needs to be done? I clicked on the instruction link but it wouldn’t display anything. I downloaded it to a hdd that had FAT formatting and the uconnect system wouldn’t recognize when I plugged it in.

Thanks,
Kevin
 

Trav.city

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Anything special that needs to be done? I clicked on the instruction link but it wouldn’t display anything. I downloaded it to a hdd that had FAT formatting and the uconnect system wouldn’t recognize when I plugged it in.

Thanks,
Kevin
Yes, try it again. You need the instructions. Not sure what FAT is. You need to down load it to a 16g Zip drive. Good luck.
 

Jolly’s Jp

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Yes, try it again. You need the instructions. Not sure what FAT is. You need to down load it to a 16g Zip drive. Good luck.
Then you started the Jeep and plugged it into the usb (anyone) and it started up?
 

Jolly’s Jp

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Trav.city,

Never mind, I was able to get it going. Thank you
 

Hazelwood7

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After 2 wasted Saturdays at the dealer and countless phone calls that went nowhere I updated my radio in 25 minutes. Thank the lord that they allowed us to download this.
 

Hazelwood7

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I spoke too soon. It upgraded but navigation is now gone. No idea what to do
 

Ndrogo

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Got my Off Road Pages installed yesterday! They are awesome but, now my Navigation app won’t load. It gets stuck at “loading navigation”. The dealership is working with their support to see what might have happened. They said I may need ANOTHER flash or maybe a new radio. :facepalm:
Hey how did you get navigation working having same issues
 

wolf

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Can someone please explain why the altitude does not come up on my uconne.ct system? It came up on the off road pages and then the altitude numbers disappeared. everything else,gauges etc . is ok
 

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