The best thing about Amex is that you can call them and they’ll get your money back in 5 minutes.5/29/19
an AmTrust Financial Company
P.O. Box 1077 Bedford, TX 76095
Dear AM Express,
I purchased a NEW 2018 Jeep Wrangler JL from Shermer Dodge in winter of 2019. I told the salesman, Dariusz Witek, EMPHATICALLY to never share my phone number with ANYONE.
I received a phone call EVERY day from sales people trying to sell me other stuff. This started a HUGE phone and email war with darius and Sherman for MONTHS until it FINALLY stopped.
I also asked Darius for an extra key, and was NEVER told how to get another key.
I went into the shop in may and was pressured into buying a fob by mail ($160). I brought my original fob and key. The fob and key came later in may , the key worked, but the fob did not.
I WILL NOT PAY FOR THIS UNWORKING FOB, PLEASE REFUND MY AMEX MONEY IN FULL!
May 20 VIA EMAIL:
thank you for making my experience with Sherman suck that much more.
thank you also for taking my money and getting me a key although I was NOT pleasant
May 24 VIA EMAIL:
I din't want the WHOLE fob thing, I only wanted a duplicate key. but you MADE me order the WHOLE thing (and PAY for it) and the fob does NOT work.
the key works fine, but when I go to start the car, it says the fob is NOT detected and won't start???
NONE OF THESE EMAILS HAVE BEEN ADDRESSED BY SHERMAN!!!