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Flaky Alpine headunit 2018 JLUR

TDS911

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The optional Alpine head unit on the wife's 2018 JLU Rubicon has become flaky. Sometimes it goes into constant reboot mode, sometimes it freezes.

Does this sound like a connection issue or an internal head unit fault?

Suggestions on replacement options? Dealer wants $1200 to replace it without having done any diagnostics.
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Graphite JL

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Mine does the same. Seems to happen mostly when I shut the Jeep off for a short time, like to fill gas and then restart, or plug my phone in for Android Auto to start before the radio has fully booted up.

I terested to see the responses.
 

jondotcom

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check out ebay or lkqonline. I put a ‘23 8.4” radio in my ‘21. It came with nav and sxm so I had to add the extra antenna. It’s awesome. Obviously check for compatibility with the other alpine stuff- no experience on that!
 

CMTAZ

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I had a reboot loop on my 2019, radio had to be replaced. Fortunately it was under warranty, I was quoted 3k.
 

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Graphite JL

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I'm updating my firmware now, a few of my issues are in the descriptions on that thread, so hopefully 39.6 takes care of it.

Edit: Updated from 22.66 to 39.6 in 1 step, worked great and all of my apps appeared right away. The "Confirming Subscription" box for XM did not appear, and my radio did not blue screen/crash when I plugged my phone in a couple times. So far so good.
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