Does this windshield fix by dealer look acceptable?

[noloc45]

Dealership replaced windshield to fix a whistling problem. Noise is gone so that’s cool. However, this is what they gave back to me. To me this is BS. Am I over reacting?

Is that caulking? I gotta go look at mine, are they all caulking? I thought it was a nice rubber weather stripping of some sort.

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[gsxr310]

I thought it was a nice rubber weather stripping of some sort.

That’s what I thought too!

 

[JO DYRT]

Contact the Better Business Bureau, make a complaint.

 

[Buckster]

I agree with most of the above. I would elevate this until I got satisfaction, but I would under no circumstances let them touch my Jeep again. Especially after they said they would have the same jack wagon “fix” it. I would be concerned about this person screwing with something else just for spite after being required to perform rework.

 

[entropy]

Jeep Cares already told me I had to go through the dealer. That was my first conversation

You should get your money back. Then take it to another dealer and get the job done. Elevate the issue as clearly "Jeep Doesn't Care"

 

[JO DYRT]

same jack wagon

Love it!

 

[JDoty47]

Is that caulking? I gotta go look at mine, are they all caulking? I thought it was a nice rubber weather stripping of some sort.

When I left it at the dealer it had the weatherstripping, when I got it back it had this crap. I think there actually is weatherstripping of some sort underneath. Still have not gotten any word from the dealer about what they are going to do. Service guy only wants to converse by text. I guess he's tired of other people yelling at him

 

[JDoty47]

I agree with most of the above. I would elevate this until I got satisfaction, but I would under no circumstances let them touch my Jeep again. Especially after they said they would have the same jack wagon “fix” it. I would be concerned about this person screwing with something else just for spite after being required to perform rework.

I'm with you. I told Jeep Cares I didn't want to go back but they said thats what I had to do.

 

[smokinjeep]

Sleep with both the service managers and mechanics wives!!! At the same time!!!!

and if that doesn’t work, do they have any beloved pets?

I mean this is WAR!!

 

[HoundDude]

Glenn’s Freedom in Lexington

this should be put on a sticky thread of FCA dealerships to avoid

 

[HealthRebel]

Sleep with both the service managers and mechanics wives!!! At the same time!!!!

and if that doesn’t work, do they have any beloved pets?

I mean this is WAR!!

 

[MALL R8D]

I'm with you. I told Jeep Cares I didn't want to go back but they said thats what I had to do.

Did they see the pictures? Are they related to (or sleeping with) the person who did the install? Maybe it is both.

 

[JDoty47]

Just confirmed with the dealership that they are ordering a new windshield (#4 I think) and will be having the SAME COMPANY INSTALL. Supposedly they have used them for 6 years and this is the first issue. Can't even begin to believe that

 

[blnewt]

I'm mad as hell and this isn't even my Jeep, way to ruin my day!

G'luck w/ these shipdits!

 

[viper88]

No way in hell would that be acceptable. See if they dealer will use a different installer. Or a different tech then the one who did the lousy work. Ask for a more experienced tech to do the next one. I'd send a email to the service manager and CC the owner of the dealership.

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