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Doritos Rapid

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in my jeep, there is literally no electricity and it won't start and the lights in the interior didn't even turn on when I opened the door it's like 8 months old so I don't think it's the battery because its a new car. but I still have no idea what to do its sitting in my garage right now completely dead while I'm at school and I can't stop worrying about my baby. any advise would be great
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Fonzilla85

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in my jeep, there is literally no electricity and it won't start and the lights in the interior didn't even turn on when I opened the door it's like 8 months old so I don't think it's the battery because its a new car. but I still have no idea what to do its sitting in my garage right now completely dead while I'm at school and I can't stop worrying about my baby. any advise would be great
Pretty positive it’s gonna be the battery. From what I’m hearing, the Mopar battery isn’t the best, and is prone to fail. I also recommend you get it towed in and let the dealer take care of it.
 

Movenpuck

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At 8 months old No doubt have the dealer take care of that.
 

jludave

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I can't stop worrying about my baby.
Please calm down. These things happen. Not sure if you know, but your Jeep has 2 batteries because of the start/stop system. There's a main battery (the larger of the 2 and the one you see under the hood) and a smaller auxiliary batter (which is hidden under the main battery and fuse box). It definitely sounds like you have a battery issue that will be covered under warranty. You just need to get your Jeep back to the dealer and give them time to fix it.
 

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jeepdabest

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Please calm down. These things happen. Not sure if you know, but your Jeep has 2 batteries because of the start/stop system. There's a main battery (the larger of the 2 and the one you see under the hood) and a smaller auxiliary batter (which is hidden under the main battery and fuse box). It definitely sounds like you have a battery issue that will be covered under warranty. You just need to get your Jeep back to the dealer and give them time to fix it.
It's all good. As part of the Jeep Wave program, FCA will pay for 6 visits to a grief counselor (Counselor is located in Toledo and travel costs are responsibility of owner) while vehicle is under warranty. Two grief professionals will need to be in the session. One will be a professional with at least 10 years experience and a PhD and a second 'auxilliary' intern will be there to observe and follow up.
 

cosine

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one question tho, is the battery covered under the warranty. most place will not warranty batteries, beside that todays batteries will last about 3.5 to 4 years top.
 

jludave

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one question tho, is the battery covered under the warranty. most place will not warranty batteries, beside that todays batteries will last about 3.5 to 4 years top.
The OP's vehicle is 8 months old. The battery will be covered.
 

Kluk Ztopolovky

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It's all good. As part of the Jeep Wave program, FCA will pay for 6 visits to a grief counselor (Counselor is located in Toledo and travel costs are responsibility of owner) while vehicle is under warranty. Two grief professionals will need to be in the session. One will be a professional with at least 10 years experience and a PhD and a second 'auxilliary' intern will be there to observe and follow up.

In Canada I get a a joint with dozen of donuts .
 

Dadgummit

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Man, that is rough! sounds like the battery. Does anyone know what group size these jeeps have? If it is not covered under warranty I would not pay for an OEM battery, there are better choices out there.
 

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blessidsoul12

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Sorry about what sounds like a dead battery. Hopefully an easy fix and 100% of it and a loaner should be covered by your warranty.

But welcome to the forum! Just assure us that all of your posts won't be this dramatic...
 

JeepCares

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in my jeep, there is literally no electricity and it won't start and the lights in the interior didn't even turn on when I opened the door it's like 8 months old so I don't think it's the battery because its a new car. but I still have no idea what to do its sitting in my garage right now completely dead while I'm at school and I can't stop worrying about my baby. any advise would be great
Hello Doritos Rapid,
I’m sorry to hear of the trouble you are experiencing. If you do end up getting the vehicle towed to a Jeep dealer, please send us a PM with updates.
We would be happy to have this documented and have a case escalated in your behalf so a Case Specialist can work with your dealer to help find a potential solution.
Laura
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Mojito!

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Jeep replaced both my batteries at 11 months.
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