Heimkehr
Well-Known Member
- First Name
- James
- Joined
- Sep 3, 2020
- Threads
- 48
- Messages
- 11,072
- Reaction score
- 22,431
- Location
- Pennsylvania
- Vehicle(s)
- 2021 JLU 2.0T
I ordered a Hike It X9 last November, to gift to my brother for Christmas. It arrived <2 weeks later, well-packaged and fully functional.Well I ordered HikeIt and several days go by and I hadn't heard anything so I double checked the order and there was a tracking # associated with it. Unfortunately the tracking number didn't work so I emailed Hikeit (couldn't find a way to call them) and they replied the next day (I guess they aren't in the US) and he said he would check on it.
Fast forward 2 days and he replies say it got lost and he would refund my money. Sooooooo, almost 2 weeks of wasted time and no module. Obviously not going with a hikeit at this point. Suggestions that actually get delivered?
Shipping issues do occur. I wouldn't reflexively count a vendor out when it happens...doubly so when they research the matter and then volunteer to refund your purchase price.
My brother is happy with the X9 in his Jetta, and I've nothing but praise for the same in my JLU.
Best of luck with however you decide to proceed here.
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