DanW
Well-Known Member
If my dealer pulls that garbage, I'll point out that every Mopar lift they've sold for JK's has been programmed by the dealer with a Superchips or similar programmer that they give to the customer when they finish the job. I'll also remind them that they told me they'd do the same thing with the JL when an aftermarket programmer is available. Therefore, they will keep my warranty intact the same way they do with all the other lifts they install where they do the program with the aftermarket programmer. They can't pick and choose who gets the warranty and who doesn't. They have to be consistent or they lose. I doubt my dealer would pull this crap, but we'll see!Yesterday I took my JL in to have the windshield replaced. As I dropped it off, the SA plugged his tablet into the JL and after a minute came over and asked if I'd had calibration service performed on the Jeep. I said no, he got a confused look on his face. I had unplugged my Tazer and the SGW block from the Jeep. When I picked the Jeep up, he mentioned that they could calibrate my speedo to fit my large tires. I told him I was good and he said, that Jeep has told them that making ANY changes to vehicle settings through a third party tool could affect warranty status and that they can tell if we do. He then clarified that "they" the dealer didn't care, but the new tool they use connects to Jeeps servers and KNOWS what has been authorized. He recommending that if I did change anything in those settings, reset them before bringing it in so the tool wouldnt see it. I'm guessing that since Jeep is charging for the services, they are going to push that "hacking" the vehicle code is modifying it and could affect warranty status. The odd thing is that I had reset everything to the original values, but he mentioned specifically that the tire size/speedo settings and TPMS were flagged. Those were the two settings I had changed to factory settings. I know that Moss-Magnuson protects you from warranty issues unless a product affected an OEM part, but I'm guessing that if they pushed it hacking their code using a third party tool would put us on shaky ground. Something to think about.
Your guy may have simply guessed at it, too. Maybe they can tell, but they'd better have their ducks in a row if they deny any warranty work for someone knowledgeable about their practices.
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