Soft Top window blowing out

[HeavyUser]

Reviewing this thread this seems to have happened to only 4 door models, not 2 door models. Is that correct?

Mine is a two door.

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[ReedRubicon18]

On the highway today and the rear driver side premium soft top window blew out and hit the highway. It was run over of course. Top up and windows down, Speed was 65 I know all the flaps were tucked and the channel threaded properly as it took the tapered tip with it. At least with a zipper it would stay with the Jeep. Anyone else have issues with the window not staying in-place? A full line of Velcro on the top might be better than just the small patch.

I had the exact same thing happen with my JL - twice. 1st time I managed to stop but second time I was on the highway and it got destroyed. Both times I had the front part of the soft top folded back. I think when the top is folded back the front edge of the side panel has a tendency to pop out of the slot on the pillar and the wind pulls the panel off when at highway speed. No such issue with the old zipper design. It was a real pain trying get a replacement. My top was not original on the Jeep - I had the dealer add it when I purchased the Jeep - so the top was not connected with the VIN. Had several calls with Mopar and finally had to go back to dealer. It took the dealer about 45 min to try and locate the right part number. It seems this may be happening a lot. Had to wait several weeks for the new panel. Dealer said that it appears Jeep have changed suppliers a couple of times. New panel cost me $300 with shipping.

 

[NHBIKINIPEARL]

All three were locked in. All I can imaging is the inside pressure bowed it out and it popped out. Top closed but door windows open. There was a loud pop and it was gone. I plan to put Velcro on where I can in the future so if it were to let go again it will stay with the Wrangler.

I have a '19. Mine has velcro. Did the 18's not have velcro?

 

[NHBIKINIPEARL]

Yeah... that will be my new way to roll. Those windows are expensive!

BUT, what would be the sense in even having a sunrider position if you can't leave the windows in? I mean, why even make it an option, if you have to take the windows out, you might as well just put it all the way down. Seems like you SHOULD be able to leave them in for the sunrider position. I've done it several times with no problems but this scares me.

 

[KansasJL]

Just curious if this is happening to the “standard” soft top or the “premium” one?

 

[am1978]

I have a '19. Mine has velcro. Did the 18's not have velcro?

18s have Velcro retainer swatch for the side windows, at least on the premium model. Pretty sure the 19 softtops are exactly the same as the 18.

 

[HoundDude]

originally posted by @MikeJLUR
skip ahead to 60s if you're inpatient...

 

[LastMango]

BUT, what would be the sense in even having a sunrider position if you can't leave the windows in? I mean, why even make it an option, if you have to take the windows out, you might as well just put it all the way down. Seems like you SHOULD be able to leave them in for the sunrider position. I've done it several times with no problems but this scares me.

I’ve gone with the sunrider position a million times since it happened without issue... but occasionally I hear a quick “WUP” sound from the soft windows flexing as the air rushes through the cabin and I think “not again”. But nope... not again, thankfully.

When I lost that window though, it also took the white pointy plastic tip on the channel that helps align the window to slide it in. The dealer didn’t replace it when the new window came in & getting it on without that piece is tough—especially in the dark. I made an oil change appointment and tried to order the piece but the dealer said no “soft top specialists” were working at the moment—only hard top guys, so I’d need to make another appointment. Really? C’mon.

 

[Mishka75]

On the highway today and the rear driver side premium soft top window blew out and hit the highway. It was run over of course. Top up and windows down, Speed was 65 I know all the flaps were tucked and the channel threaded properly as it took the tapered tip with it. At least with a zipper it would stay with the Jeep. Anyone else have issues with the window not staying in-place? A full line of Velcro on the top might be better than just the small patch.

 

[Juni]

Had one come partially out a couple weeks ago. All the fold in parts came out, but the top part stayed on the track. Wasn't even on a highway...just on a 35mph road. Hasn't happened again, bit concerning though.

 

[Mishka75]

Had one come partially out a couple weeks ago. All the fold in parts came out, but the top part stayed on the track. Wasn't even on a highway...just on a 35mph road. Hasn't happened again, bit concerning though.

Have you reported it? These windows need to be recalled. Back to zippers or more Velcro.

 

[TwomboneShorty]

We have a 2018 Rubicon JL with the soft top. Yesterday we were on the highway and the back, driver side soft top panel flew off at 65 MPH. All our windows were up and the top was up, completely sealed from the inside. There is definitely a design flaw with this soft top. No zippers or snaps, just a cheesy plastic tab. We were lucky it didn't damage the car it hit behind us too badly and everyone was ok. Could not retrieve the panel portion due to the busy traffic. This has to be a known/Jeep issue from what I see in this thread. I reported to Jeep last night when I got home. They are looking into it.

 

[TwomboneShorty]

Hi GordonZoo,
We're very sorry to hear about your window. We would like to gather more information about your experience so we can have our team look into this. Please send us a private message including your VIN, current mileage, and the dealership you are currently with.
Lydia,
Jeep Social Care Specialist

This happened to our JL yesterday on the highway as well. I submitted a report to Jeep this morning.

 

[JeepCares]

This happened to our JL yesterday on the highway as well. I submitted a report to Jeep this morning.

We're sorry to hear about this, TwomboneShorty. It sounds like you have already started a case with our Customer Care team. If you have any questions regarding your case, please send us a private message and we'll be happy to help!

Lydia
Jeep Social Care Specialist

 

[Mishka75]

T

This happened to our JL yesterday on the highway as well. I submitted a report to Jeep this morning.

I wish Jeep Canada would be as helpful as your Jeep U.S. Please let me know how you get on. These windows need to be recalled!!
I love the new roof concept but the windows are dangerous.

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