Oracle Led Reverse Light

ORACLElights

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Thanks for listening to the feedback.
Will the new production run be a different product number? I just want to make sure when I order from my local shop that I'll be getting the updated version.

No, the new production run will not have a different product number. Ordering directly from us will ensure that you will get this updated version. We cannot guarantee which run you will get from any of our vendors.

-Brittany
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No, the new production run will not have a different product number. Ordering directly from us will ensure that you will get this updated version. We cannot guarantee which run you will get from any of our vendors.

-Brittany
Yikes...$76.81 for shipping to Canada!
 

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Yikes...$76.81 for shipping to Canada!
International shipping rates set by the carrier are higher than normal right now. That should cover duties and taxes however, so there would be nothing else needed to pay when you receive the item.

-Missy
 

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No, the new production run will not have a different product number. Ordering directly from us will ensure that you will get this updated version. We cannot guarantee which run you will get from any of our vendors.

-Brittany
Just so potential buyers are aware, the steel bumper fitment is still an issue. I was told this (quote) over the phone from Oracle, ordered directly from them, and got them in a week ago. Left side doesn't fit. The response I received after I was told they would fit, is that now they still don't fit. I was given a link to a video to show how to make them work, which included grinding the back of the bracket to the light. It was a PITA.

https://www.jlwranglerforums.com/forum/threads/jl-reverse-lights.75159/#post-1566105
 

FrostQ

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Just so potential buyers are aware, the steel bumper fitment is still an issue. I was told this (quote) over the phone from Oracle, ordered directly from them, and got them in a week ago. Left side doesn't fit. The response I received after I was told they would fit, is that now they still don't fit. I was given a link to a video to show how to make them work, which included grinding the back of the bracket to the light. It was a PITA.

https://www.jlwranglerforums.com/forum/threads/jl-reverse-lights.75159/#post-1566105
Only reason why this isn't on my ride right now...I don't want to deal with grinding anything down.
 

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I’m having the same issue. I’ve only noticed it on the passenger side one. It has condensation in it and works intermittently.
 

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I’m having the same issue. I’ve only noticed it on the passenger side one. It has condensation in it and works intermittently.
Hello, Please submit a case to our team at the link below, they will be happy to assist you!

RMA LINK
 

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Hello, Please submit a case to our team at the link below, they will be happy to assist you!

RMA LINK
Hi Oracle. I had the same issue with condensation on the passenger light this morning. Should I submit a claim as well?

20210823_125227.jpg
 

ORACLElights

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Hi Oracle. I had the same issue with condensation on the passenger light this morning. Should I submit a claim as well?

20210823_125227.jpg
Yes please submit the claim.

Biggest hesitation on ordering these right here
I understand that may cause hesitation however we have a clear warranty policy on this and will replace the entire unit for you. Furthermore, for the total amount sold of this product, we have only had a couple instances where replacements are needed due to moisture.
 

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Biggest hesitation on ordering these right here
The funny thing is this is the passenger side. This light is undisturbed. The driver side I had to grind off a bunch to get it to fit in the steel bumper. Nothing with that one yet 🤞
 

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Filled out my form Today. Will post up when I get a reply! I love the lights. Super bright. Even with just one working it lights up far behind my Jeep.
 

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we have only had a couple instances where replacements are needed due to moisture.
A couple is two. You've had more than a couple in this thread alone.

Effective water sealing can be a difficult challenge. I wish you luck in reducing the variation and failure rate. This is a great solution for the stock bumper. And, best of luck with Ida.
 

ORACLElights

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Filled out my form Today. Will post up when I get a reply! I love the lights. Super bright. Even with just one working it lights up far behind my Jeep.
Thank you for completing it so that we may assist you! Your compliments are much appreciated, and we hope to get your setup working perfectly again soon.

Please give our team some time to reach your case. We are recovering from a direct hit from Hurricane Ida, and our evacuated staff is starting to work remotely to assist as best we can right now. Thank you!


A couple is two. You've had more than a couple in this thread alone.

Effective water sealing can be a difficult challenge. I wish you luck in reducing the variation and failure rate. This is a great solution for the stock bumper. And, best of luck with Ida.
Perhaps "few" is better terminology? Nevertheless, the rate of cases on these is very, very low out of the thousands of units sold. The forum is just one place for sharing information so multiple posts may make this appear more common than it actually is -- in reality. Thank you very much for your contribution to the forum

We appreciate your well-wishes with the storm. We are grateful that our staff is safe and our facility experienced minimal damage. Very lucky indeed and ready to get back to work!

-Rachel
 
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