Off Road Pages Update Status...

OMTBiker

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I'm gonna venture a guess that the reason why the ORP keeps getting pulled from the server, rather than launching locally is because they're still developing it and it's not quite ready for prime time. They're probably pushing out nightly builds with code revisions. If for some reason, the FCA developers can't figure out how to have ORP installed as a local app, or at least cache all the data in the UConnect unit, they should be 86'ed and replaced with someone more qualified.
If they are releasing nightly builds the app should not have been released. Also, there is no way they are releasing new builds as that would require the system to download the new build and the version number should be changing. Going further, if the app is tied to a connection with the servers the app would be non-functional if there is no valid SiriusXM/uConnect subscription.





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Bearded_Dragon

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Still nothing here and it's been two weeks since JeepCares and I traded information. As far as I can tell nobody south of Ocala, FL has received the update.
 

JeepEagle1

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Good news from Philly! I had downloaded the OTA update and the ORPs appeared for a few days and then disappeared. I called UConnect a few weeks ago and they helped me reset the radio but no luck. But, today, ORP reappeared and things seem to be running smoothly. Will see if it lasts....
 

smithrd65

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Works fine no issue with ORP
 

AnebuR

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If they are releasing nightly builds the app should not have been released. Also, there is no way they are releasing new builds as that would require the system to download the new build and the version number should be changing. Going further, if the app is tied to a connection with the servers the app would be non-functional if there is no valid SiriusXM/uConnect subscription.
I haven't been paying attention to whether the version number had been incrementing with every time ORP loads after a delay. However, I did notice that it doesn't launch at all if I'm in the garage. Since we don't know the architecture of the app itself, it could be modular, requiring just some components to get downloaded every time they get a code revision, rather than the entire thing. Since it seems that a connection is required, either the app is getting installed/reinstalled/updated every time or it's doing some validation check against the server. Either way, it shouldn't have been released until it was ready.
 

JeepCares

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Hey Guys/Gals,
I'm in NY picked up my JL Rubi Unlimited in March, and still have not received the update for the off road pages for my Unconnect 8.4 screen. Anything you could tell me would be greatly appreciated. Thx,
Hi bobbyh25,
Please send us a private message with your VIN so we can look into this further for you.
Lydia
Jeep Social Care Specialist
 

Tritonman

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I'm in upstate NY and don't have it yet. Funny thing though, we went offroading couole weekends ago and fellow upstate New Yorker next to me got it that day.
 

skrubi12

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I had mine and lost them, twice. Just got them back this evening. I didn’t reset anything nor have I had an update since the OTA update came a few weeks ago. I PMed jeepcares last who told me uconnect would contact me but never received a call. Strange. But it’s nice to have them again.
 

Flyguy81

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Flyguy81,

We are documenting your VINs and forwarding your cases internally. If you have lost Jeep Off-Road Pages after the OTA update, please message us with your VIN and mileage so we can start the process to assist you.

Lamar
Jeep Social Care Specialist
My problem is I haven't received the update yet. So I can't send you my vin to document losing what I never had. If you can point me some place where I can download it I'm all for it....
 

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i seem to have all the off road info in the instrument cluster above my steering wheel but not on the main screen. Is this normal?
 

Brad41

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After a two-week hiatus, they are back! (s. Indiana)
 

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i seem to have all the off road info in the instrument cluster above my steering wheel but not on the main screen. Is this normal?
Yes, no issue there. The update will give them to you on the center screen, with a larger picture and all the gauges on one screen, as well as larger versions of the pitch/roll and drive train view. It will have gps altitude, as well.

I still don't have mine, either.
 

Neanderthalman

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So this is bizarre.

I’ve booked an appointment at the dealer for a few days from now to start to process of getting some customer support since @JeepCares can’t/won’t help Canadians.

Did the reset again, clearing personal data, so that I could more closely monitor exactly when and how the pages disappear so that when I go to the dealer I can show them exactly what it does - because I know damn well they can’t do anything on the spot and will have to escalate it.

That was four days ago. I still have the pages.

So if you’ve tried deleting personal data and it didn’t work, try it again. I also kept the screen up for as long as I could and switched to other screens as little as possible to try to catch it in the act. And finally, I also moved the off-road pages icon to the quicklaunch at the bottom so I could always see if it vanished when not in use. I have no idea if any of that actually mattered, but with the complete lack of detail from @JeepCares we’re just pigeons pecking at random buttons hoping to be fed. Maybe these steps matter. Maybe they don’t.
 

ekimgnuj

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So this is bizarre.

I’ve booked an appointment at the dealer for a few days from now to start to process of getting some customer support since @JeepCares can’t/won’t help Canadians.

Did the reset again, clearing personal data, so that I could more closely monitor exactly when and how the pages disappear so that when I go to the dealer I can show them exactly what it does - because I know damn well they can’t do anything on the spot and will have to escalate it.

That was four days ago. I still have the pages.

So if you’ve tried deleting personal data and it didn’t work, try it again. I also kept the screen up for as long as I could and switched to other screens as little as possible to try to catch it in the act. And finally, I also moved the off-road pages icon to the quicklaunch at the bottom so I could always see if it vanished when not in use. I have no idea if any of that actually mattered, but with the complete lack of detail from @JeepCares we’re just pigeons pecking at random buttons hoping to be fed. Maybe these steps matter. Maybe they don’t.
Happy to hear that worked for you, I'm reluctant to do another reset as it will wipe all of my presets and favorites again, which I've been building up over the couple of weeks since the last reset. Provided my VIN to @JeepCares but haven't heard anything yet.

Good luck!
 

Stingrey

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So this is bizarre.

I’ve booked an appointment at the dealer for a few days from now to start to process of getting some customer support since @JeepCares can’t/won’t help Canadians.

Did the reset again, clearing personal data, so that I could more closely monitor exactly when and how the pages disappear so that when I go to the dealer I can show them exactly what it does - because I know damn well they can’t do anything on the spot and will have to escalate it.

That was four days ago. I still have the pages.

So if you’ve tried deleting personal data and it didn’t work, try it again. I also kept the screen up for as long as I could and switched to other screens as little as possible to try to catch it in the act. And finally, I also moved the off-road pages icon to the quicklaunch at the bottom so I could always see if it vanished when not in use. I have no idea if any of that actually mattered, but with the complete lack of detail from @JeepCares we’re just pigeons pecking at random buttons hoping to be fed. Maybe these steps matter. Maybe they don’t.
Hi. I am in Ontario and to this day have never had ORP. My dealer in Waterloo, didn't even know ORP exists until I talked with them about it.
What part of the country are you in?
When did you 1st receive or notice that you had ORP?
Thanks.
 

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