Did I get a lemon or ??

[JeepCares]

I bought my 2019 Wrangler Unlimited Sahara in January since then they have replaced the stop/start module, alternator, second battery, it’s now in for front brakes, rotors, water pump, hoses, tubes and who know what else.. I just took it in for fan belt squealing and wandering ...
hmmmm all with 6 months and it only got 3000km
Not Good!

Hi Grasshopper007,
We're sorry to hear about your experience. If you continue to work with your dealer to address this, we suggest contacting Canadian Customer Care to have this documented. You may find their contact information by clicking on the following link and scrolling down to the "Canada" tab: https://www.fcagroup.com/en-US/footer/Pages/contacts.aspx
Alex
Jeep Social Care Specialist

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[DocTwinkie]

I wish Canada had a lemon law as this would definitely be classed as one.
I love my Jeep but this is crazy!

I wish Canada had a lemon law as this would definitely be classed as one.
I love my Jeep but this is crazy!

There’s an arbitration program called CAMVAP in Canada. Looks like they side with the buyer quite often and buybacks aren’t uncommon. You lose your right to sue though.

Still it’s an option.

 

[Grasshopper007]

I'm curious. I know you're in Canada, but it took over a month and a half to get my alternator off of backorder. I assume you did not have this issue?

No, just a couple of days

 

[Grasshopper007]

I apologize, for insinuating you are a troll. Your original post did sound very fishy. I still dont understand why hoses and brake rotors would be changed.

Thank you
I would think the hoses for the water pump?? No idea, as it’s still at the dealership

 

[Grasshopper007]

As Arterius2 said it seems much of this is related and I hope it's sorted quickly for you..
Are you in warranty?? Is it common practice to charge for diagnostics or is that just on the SR for record?

Apologies for those that seem to be on the attack.. I had a buyback on a 2018 for unresolved electrical issues and parts being on back order so I feel the pain. Kinda stupid to have an extended warranty if there's no parts avail to fix issues.. That's my main complaint with FCA..

Totally under warranty just bought in January and it’s a 2019 brand new!
With less then 3000ks

 

[Grasshopper007]

I will also put my BS flag back in my pocket. Still only see a faulty alternator from initial work orders, though. Something else is afoot. Very possibly an inept service tech also. Dealerships have been know to play "parts darts" by throwing replacement parts at a problem in the hopes of getting lucky.
Lots of factors can influence brake performance. Certain pad compounds will squeal until they get a little heat in them. If the Jeep is parked outside in a high humidity area, possible rust film on the rotors would have to be scrubbed off on the first few braking cycles each day. Generally the only reason to replace rotors is for uneven wear, but this would result in a braking shudder, not squealing.
Now that we have offered penance, interested in the balance of your issues - especially the reasoning behind replacing the water pump and hoses. Did they determine that maybe the alternator was not the source of drag causing the belts to squeal?

Still waiting to pu, waiting on parts going on 3 weeks. I’m definitely going to find out what the h€ll is going on. Just received a customer satisfaction notice in the mail today (recall) for a steering damper...
OMG what’s next... lol
But still love my Jeep

 

[Grasshopper007]

Hi Grasshopper007,
We're sorry to hear about your experience. If you continue to work with your dealer to address this, we suggest contacting Canadian Customer Care to have this documented. You may find their contact information by clicking on the following link and scrolling down to the "Canada" tab: https://www.fcagroup.com/en-US/footer/Pages/contacts.aspx
Alex
Jeep Social Care Specialist

Thank you so much will definitely do this!

 

[wranglerguyman]

Lol he shut y'all up real quick.

 

[JeepJLBase]

Wow. There have been some bad builds listed here, but that is over the top.

 

[Ma$$iveDebtAche]

Apology !!!
Probably not one of the name callers will have the GUTS to apologize!
My Jeep is still at the dealership so cannot post those work orders!

All I see is an alternator and auxiliary battery replacement. The brakes and alignment are probably unnecessary.

 

[Kluk Ztopolovky]

Wow, I’m not a Troll, my Jeep is still at the dealership, it’s been 2 weeks, they are waiting for parts.. Rotors, water pump, hoses, tubes?(no idea what they are talking about) and brakes.
My first visit was a month ago and they replaced the alternator, stop/start module
second battery..
You guys are going to be so embarrassed!
I don’t troll and I don’t BS..
I bet none of you Name Callers will have the GUTS TO APOLOGIZE!

You have to realize Mr. Grasshopper your latest contribution to this forum isn't celebrated with the highest level of enthusiasm from the rest of us. When I read your report I thought immediately of Jeep The Ripper .

 

[EZMFE]

Did I get a lemon or ??

Your first post which includes a huge list of stuff that rarely goes out on a new Jeep and you didn't expect everyone to think you were bs'ing? Now you want everyone to apologize...

stop/start module - rare
alternator - rare
second battery - semi rare
front brakes - rare
rotors - rare
water pump - rare
hoses - rare
tubes - wtf?
fan belt - rare
wandering - common

Yes, you have a lemon. Reach out to FCA and request they buy it back.... gl.

 

[Grasshopper007]

You have to realize Mr. Grasshopper your latest contribution to this forum isn't celebrated with the highest level of enthusiasm from the rest of us. When I read your report I thought immediately of Jeep The Ripper .

Whatever, but it sure was very rude and childish to call people names and say they are lying when you have no idea what is going on...

Your first post which includes a huge list of stuff that rarely goes out on a new Jeep and you didn't expect everyone to think you were bs'ing? Now you want everyone to apologize...

stop/start module - rare
alternator - rare
second battery - semi rare
front brakes - rare
rotors - rare
water pump - rare
hoses - rare
tubes - wtf?
fan belt - rare
wandering - common

Yes, you have a lemon. Reach out to FCA and request they buy it back.... gl.

Wow do you work for Chrysler or are you a red seal mechanic?
You bet I’m owed an apology for being called a troll and a Bser...
At least some on this thread maned up and apologize... those are really people! At least they can apologize when they know they were wrong

 

[Grasshopper007]

Lol he shut y'all up real quick.

At least some maned up and apologize, some of course didn’t and of course they are still criticizing, but whatever they just look real immature..

 

[81ster]

Apology !!!
Probably not one of the name callers will have the GUTS to apologize!
My Jeep is still at the dealership so cannot post those work orders!

Apology’s to Grasshopper007.. when you look at your original post, you really brought the target on yourself to prove otherwise.. good job grasshopper!!!!I,m glad that Jeep cares contacted you and will hopefully get your alternator problem solved..Can we get some pics of your rig before and during your ordeal?

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