I apologize this didn't work. Those are the instructions I've been given to try and reset the GPS signal- I promise I wasn't pranking you. I would like to get a case open for you and you over to a Uconnect specialist. To do this I will need you to make an appointment with your servicing dealership. Once that is done I can escalate your case for you.Not only did it not work, I looked like a victim of a prank in the middle of the parking lot....