2017 Jeep Compass Unconnect Radio No Power

[cpalmeri14468]

My uconnect would reboot its self and now is dead. Changed fuse, pressed all buttons to attempt to get any service, removed radio and reinstalled and it's still a black screen with no power. Any help would be appreciated., I'm out of warranty period. Thanks

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[JeepCares]

My uconnect would reboot its self and now is dead. Changed fuse, pressed all buttons to attempt to get any service, removed radio and reinstalled and it's still a black screen with no power. Any help would be appreciated., I'm out of warranty period. Thanks

We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
JeepCares

 

[cpalmeri14468]

We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
JeepCares

How do I private message and why can't I have a response on the forum for others to see the reply. I bet the response is take to the dealer for a diagnostic which will incur a charge this car is 3 years old

 

[JeepU4IA]

Did you check the Uconnect website to see if there are any software updates for your Jeep? This may not help you since your radio is dead now but worth a try.

 

[Bryce]

I think the Compass uses the same 8.4 Uconnect as the Wrangler (my daughters Vompas radio looks the same as my Wrangler), but Id suggest trying the Compass Forum for help with your Compass since this is a Wrangler JL forum

https://www.myjeepcompass.com/

 

[cpalmeri14468]

Did you check the Uconnect website to see if there are any software updates for your Jeep? This may not help you since your radio is dead now but worth a try.

Thanks but you are right can't do anything since its dead

 

[cpalmeri14468]

I think the Compass uses the same 8.4 Uconnect as the Wrangler (my daughters Vompas radio looks the same as my Wrangler), but Id suggest trying the Compass Forum for help with your Compass since this is a Wrangler JL forum

https://www.myjeepcompass.com/

Thank you I will try that

 

[JeepCares]

How do I private message and why can't I have a response on the forum for others to see the reply. I bet the response is take to the dealer for a diagnostic which will incur a charge this car is 3 years old

You can private message us by hovering over our Jeep logo and selecting "Start Conversation". I requested you reach out privately because if we decide to get a case open for you I will need your VIN, phone number, and email address.

Alison
JeepCares

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