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2 DOOR JL build/order discussions master thread

OldGuyNewJeep

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So tell me again, should we be complaining to our dealer salespeople? My salesman is doing everything he can based on the very limited info he has.
Yes. We didn’t buy Teslas. FCA is not a direct to consumer outfit. I agree with you 100% - [some] dealers and [some] reps know squat, which is why we have to raise helll with them. (A meeting/call with yor dealership’s owner is a good place to start.)

So please read some more on these forums; there are real people who know what they’re talking about and should not be chastised by you for speaking their minds.
Not chastising, friend. Just doing some of my own whining about the whining. Tit for tat, if you like. Check my posting history... I’ve done plenty of reading on this forum. :)
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Rubi

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Yes. We didn’t buy Teslas. FCA is not a direct to consumer outfit. I agree with you 100% - [some] dealers and [some] reps know squat, which is why we have to raise helll with them. (A meeting/call with yor dealership’s owner is a good place to start.)


Not chastising, friend. Just doing some of my own whining about the whining. Tit for tat, if you like. Check my posting history... I’ve done plenty of reading on this forum. :)
How can we “raise hell with them” when they’re completely in the dark? You can’t honestly say it’s the reps or salespeople’s fault when they know so little. Sure they can ask questions to their direct management, but they’re not getting honest or anything close to accurate answers from them. What purpose does FCA have to gain from keeping their own direct employees from knowing vital info?

So where do we go from here? A lot of people on this forum were under the assumption that JeepCares was a direct link to FCA management and the actual people who make the decisions and create the production schedules. Clearly they, JeepCares, isn’t being informed from FCA as well.

Say you owned a company that was dependent on customers buying your product. Wouldn’t you want to keep your customers aware of a new product coming out and when they expect it to be available? Clearly FCA does not care about crapping on its customer base; because that’s exactly what they’re doing. All the way from the dealer reps, through the dealerships, all the way down to us.
 

That One Guy

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I just worked out that buying a JL over JK will save me about $600 in gas over 40,000 miles.

It's something I guess. Been needing some shred of Jeep positivity lately, with FCA bending us all over things you could be bent over..
 

MikeM1968

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I just worked out that buying a JL over JK will save me about $600 in gas over 40,000 miles.

It's something I guess. Been needing some shred of Jeep positivity lately, with FCA bending us all over things you could be bent over..
Yep- it’s probably a better long term- slight improvement over previous version gas mileage wise ( or big improvement if you’re waiting for a 4 cylinder turbo) but the slowness with which these 2018 JL’s are rolling out makes me tempted to just get a JK since they will be dropping prices on those pretty soon as they completely phase it out for the JL’s. But in the JK’s favor, I’d be driving tried and true technology versus brand new “untested in the real world “ technology
 

OldGuyNewJeep

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How can we “raise hell with them” when they’re completely in the dark? You can’t honestly say it’s the reps or salespeople’s fault when they know so little. Sure they can ask questions to their direct management, but they’re not getting honest or anything close to accurate answers from them. What purpose does FCA have to gain from keeping their own direct employees from knowing vital info?

So where do we go from here? A lot of people on this forum were under the assumption that JeepCares was a direct link to FCA management and the actual people who make the decisions and create the production schedules. Clearly they, JeepCares, isn’t being informed from FCA as well.

Say you owned a company that was dependent on customers buying your product. Wouldn’t you want to keep your customers aware of a new product coming out and when they expect it to be available? Clearly FCA does not care about crapping on its customer base; because that’s exactly what they’re doing. All the way from the dealer reps, through the dealerships, all the way down to us.
I think you and I agree on a lot more than our exchange so far suggests. Perhaps I’ve done a poor job of articulating my points, which are: 1) Jeep Cares are paid to peruse enthusiast/owner forums to spot quality complaint trends - are there 1,000 posts about hard tops leaking? Hmm, better dig into that. No 2 doors on the road? No 2 door complaints to investigate. 2) I’m not suggesting that we blame dealers and salesmen. I’m suggesting we use them to pass our dissatisfaction to FCA because of #1. 3) I wholeheartedly agree the knowledge on this forum is awesome, as are the people posting here. That said, as much as we can console one another over our collective disappointment, it’s my humble opinion that #2 is the most effective means of getting a message to FCA.

“Hi, Mr. Jeep Dealership owner? Thank you for taking my call. Salesman X has been great, and I know he’s done his best to get information from FCA regarding my 2 door order. The thing is, the information isn’t accurate, and I’m concerned about X, Y, Z (price increase, no off-road pages, constantly changing timeline, whatever). Overall, I’m dissatisfied with the quality of information I’ve received so far regarding my order. What can you do to help? Can you escalate my concern to your rep’s executive management? Blah, blah.”
 

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Rubi

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I think you and I agree on a lot more than our exchange so far suggests. Perhaps I’ve done a poor job of articulating my points, which are: 1) Jeep Cares are paid to peruse enthusiast/owner forums to spot quality complaint trends - are there 1,000 posts about hard tops leaking? Hmm, better dig into that. No 2 doors on the road? No 2 door complaints to investigate. 2) I’m not suggesting that we blame dealers and salesmen. I’m suggesting we use them to pass our dissatisfaction to FCA because of #1. 3) I wholeheartedly agree the knowledge on this forum is awesome, as are the people posting here. That said, as much as we can console one another over our collective disappointment, it’s my humble opinion that #2 is the most effective means of getting a message to FCA.

“Hi, Mr. Jeep Dealership owner? Thank you for taking my call. Salesman X has been great, and I know he’s done his best to get information from FCA regarding my 2 door order. The thing is, the information isn’t accurate, and I’m concerned about X, Y, Z (price increase, no off-road pages, constantly changing timeline, whatever). Overall, I’m dissatisfied with the quality of information I’ve received so far regarding my order. What can you do to help? Can you escalate my concern to your rep’s executive management? Blah, blah.”
The salesman and dealership owner I’m working with are in perfect sync with each other. From what I’ve seen dealerships get their latest updates and all info from FCA corporate reps. The reps are being kept in the dark; what they know is very limited.
 

keda69

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Every time people call out others as mall crawlers, asphalt crawlers etc they are giving a back handed slap as to say they are not "real Jeepers".

As for the 2 door not being around FCA / Chrysler even said that back in 2007 had they not released the Unlimited with success the Jeep would have been scrapped and or converted into another boring SUV like all the other brands. The Unlimited saved Jeep and allowed them the ability to keep it true to its roots. Without all those 4 door sales there would not be enough revenue to make a 2 door Jeep. Please do some research before stating that it is ridiculous. Without the 4 door you would have NO 2 door to buy today the way you have now. There were not enough sales to make it profitable to be produced.
do a little research yourself , the grand Cherokee and dodge pick up trucks keep the Chrysler brand going. Don't be mad at me because your self conscious about not driving a real wrangler.
 

$uicide$hift

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do a little research yourself , the grand Cherokee and dodge pick up trucks keep the Chrysler brand going. Don't be mad at me because your self conscious about not driving a real wrangler.
OK you can either keep your blinders on or do a little research yourself.

“Honestly, without the four-door, we would have probably killed (the Wrangler).” Allen said. “(The 2-door Wrangler) was never seen as a real big design challenge.”

You can read more HERE
 

BostonBilly

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I got my Jeep (mud mats) today. Lmao. I didn't open them, in case I join the masses and show Jeep I am pissed by cancelling my order. Like everyone else, I am frustrated with the rollout but I still want my Jeep.
 

passingnotes

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Jeep Wrangler JL 2 DOOR JL build/order discussions master thread 01A0034C-0803-4D82-886C-9D7979375B26
no joke, in about three weeks my wife’s lease is up and she takes my car - but now i’ll be sitting and waiting for this 2-door! that means that i’m going to have to ride her vespa for like two months - and it’s fun, but it’s really hard to fit 33 or 35 all terrains on this thing...think i can get a winch on the front?
 

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passingnotes

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521EE261-DFC4-4D45-B3E1-11FA60A403D2.jpeg

I’m in the same boat, I sold my Cherokee in anticipation of taking delivery March or April, so I’ve been using my spouse’s Civic! When it gets warmer I can use my 83 Honda XL600 :)
i’m north of boston, so basically april is going to suck. dealers should do JK loaners for all the pre orders!
 

Fred

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i’m north of boston, so basically april is going to suck. dealers should do JK loaners for all the pre orders!
I was thinking the same thing. I would even buy a used one for now if I could get full purchase price when my 2 door comes in sometime this #$%^ing summer!
 

sunol

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My 'asphalt crawler' comment was not a judgement about anyone who has a Jeep and doesn't drive in the dirt. My good friend bought a 4 door JKU last year and loves it. He's gotten it dirty once. Who cares, fun car and I totally agree it is where the money is.

I'm also very sure there are 4-door owners who are WAY more into off-roading than most 2 door owners. That's great too. Like someone said, you need to haul groceries/kids/dogs etc too and can't always have a dedicated off-road Jeep as a second car. I know there is also an argument that the 4 door is more capable off road in some situations (not mine).

However, there is no doubt that the Jeep brand is focused on 'getting out there' and the 'iconic' 2 door Wrangler is the cornerstone of their image. The 4 door might be where the money is, but the 2 door is where the brand is. There would have been a huge uproar if the new JL was actually designed more for the pavement driving it gets 99% of the time. And if they killed the 2 door, that would have been suicide from a brand perspective.

The JL is what it is because they have to design for the few instead of designing for how most people actually use their Jeep. Jeep plays up things like approach angles and the 4:1 Rock-Trac 4WD system with electronic sway bar disconnect knowing full well most people will never use them. They make a 2 door even though most people will get a 4 door. The model announcements always have something crawling over something else. It's what they say separates them from the other SUVs they indirectly make fun of in their advertising. Jeep - Trail Ready.

FCA is embracing it and I think it makes sense as a marketing strategy.

But then on the production side, they go and de-prioritize the embodiment of Jeep - the 'icon' - the 2-door. Frustrating! It's like Porsche de-prioritizing the 911 because they are making money on the Cayenne.
 

$uicide$hift

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My 'asphalt crawler' comment was not a judgement about anyone who has a Jeep and doesn't drive in the dirt.
Yes my intention was not to single you out although I know it looks like that. I see these types of comments all over the boards and they really do come across as a back handed slap for people that choose a 4 door for various reasons.

I say you all have a right to be upset about the decisions in regard to production as many others do for various reasons. It just looks bad for many to throw these comments out as it comes across in a bad light.

We all love the Jeep weather it be a 2 door or 4 door and we all are dealing with some type of delay in one way or another it seems.
 

That One Guy

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I'm gonna be honest: if I had known late last summer about all these 2 door delays, and a $3750 price increase over a JK, I would've just ordered a JK and saved some serious coin. If I could still custom spec a JK right now I think I would.

Since I don't want to trust a used Jeep, I pretty much have to say that it's worth the gouge price and wait to me, or bail out and buy another option.

I would appreciate if FCA didn't find another way to arbitrarily piss me off before I can place my order. Which I'm not doing until I see on-the-lot proof that a 2 door exists.

Mad props to the early 2 door orderers. Some of you will have waited 4+ months after ordering. Truly die hards that should frankly be compensated.
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