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Jeep ignoring steering issues

JimL

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Interesting how much variation there seems to be, but not so surprising to me. My JLUR was pretty irritating in the beginning, but is working better now. All I did was wait for initial component break in AND the tires to start breaking in, dropped the tire pressure a couple pounds....and it definitely got better by itself. I really felt the change as it got toward 2000 miles on the rig, and after I spent more time driving on winding roads in the mountains.

Notes from my experience (45 years in the industry):
- many vehicles are not very stable on the tires when they are brand new. Anyone who has lived in SoCal with grooved concrete freeways knows exactly what I mean. Small, light cars (stuff like Sentra, Kia, Yaris, etc.) are strange until the tires get about 1000 miles or better, on them. Sometimes it was hard to stay in your lane because the sharp corners in the tread are pretty weak and let the tire move around.

- EPS (electric hydraulic power steering) is not quite as linear feeling as straight hydraulic power steering assist, at times. I remember when the electro-hydraulic system showed up in the MR2 (2nd gen). They were a little odd until everything got broken in. Conventional power steering has "available pump pressure" in proportion to engine RPM, but electronic types are not as linear. There has to be residual pressure level maintained BUT this type system must not get into a "constant run" mode or other long term problems can occur.

- Dropping the tire pressure a few pounds can significantly improve the EPS feel and response. Here again, it is the difference in assist input measurement. If it feels like it is lagging your steering inputs, that could mean it is not adding power assist as easily as you might need for your road, speed, conditions, etc. You can test drive with tire pressures dropped about 5 psi, just to see for yourself if this is just a "settling in" issue.

- Never underestimate how much affect the "tightness" in new tie-rod ends, pivots, steering box, column shaft bearings....can affect your ability to easily maintain good control feel. If you don't believe this, just overtighten the steering head bearings on your bicycle and try going for a ride. Try not to fall off!

- My "straight axle" Winnebago (on the Ford F53 Fed-Ex chassis) was a lot more work to drive until things broke in. I dramatically improved it by switching to Sumitomo SteelTransport tires (track nice and straight, but ride a little rough). It felt a lot like this Jeep steering, when it was newer.

There is nothing strange or particularly new with our steering systems, so I really don't suspect there is some singular component problem. Broken stuff doesn't get better by itself, and I am seeing slight improvement as time goes on, but it was pretty ugly in the beginning. I used to be responsible for working with various "car magazine" folks and they have long noted the changes that occur in "long term testing" or cars from press pool that have enough miles on them to work well.

JimL
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Saejin

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I’ve been tracking this issue for quite a while now and am not surprised to see another thread pop up on the topic. The other one is now 45 or more pages in length so it’s quite a read to analyze all the info.

My JLUR has slight play, but not enough for me to push the dealer to swap out the steering box...it may get worse if I get a bad one. I’ll live with it until FCA figures out the real problem and issues a TSB or recall.

Since I’ve read most of the posts on all the threads here’s what I’ve concluded.

Steering boxes are too loose...most have reported that once the dealer replaces them or adjusts the screw it feels anywhere from better to night a day difference.

One user had his pitman arm replaced and it cleared the problem...makes total sense once you realize how the steering works in the Jeep.

One user said after steering box was replaced there was no difference. Could have recieved a bad box or worse dealer could have lied about replacing it.

Locked up steering at speed seems to be related, but the fix for that issue is a software update.

Those with tight steering report wheel is slow to return to center after right or left turns...need to confirm.

Some say the play is 2-3 inches and 1-2 inches as they move the steering wheel and the front wheels don’t move. This is key here. If you move the wheel you should see the tires move...if not the steering box is too loose.

Good luck to all and keep pushing the dealer to correct if you’re not satisfied.
 

TaiMc

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I’ve been tracking this issue for quite a while now and am not surprised to see another thread pop up on the topic. The other one is now 45 or more pages in length so it’s quite a read to analyze all the info...
Could you please provide me with the link to that thread? I'd like to post our Survey there as well.
 

TaiMc

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I’ve been tracking this issue for quite a while now and am not surprised to see another thread pop up on the topic. The other one is now 45 or more pages in length so it’s quite a read to analyze all the info.

My JLUR has slight play, but not enough for me to push the dealer to swap out the steering box...it may get worse if I get a bad one. I’ll live with it until FCA figures out the real problem and issues a TSB or recall.

Since I’ve read most of the posts on all the threads here’s what I’ve concluded.

Steering boxes are too loose...most have reported that once the dealer replaces them or adjusts the screw it feels anywhere from better to night a day difference.

One user had his pitman arm replaced and it cleared the problem...makes total sense once you realize how the steering works in the Jeep.

One user said after steering box was replaced there was no difference. Could have recieved a bad box or worse dealer could have lied about replacing it.

Locked up steering at speed seems to be related, but the fix for that issue is a software update.

Those with tight steering report wheel is slow to return to center after right or left turns...need to confirm.

Some say the play is 2-3 inches and 1-2 inches as they move the steering wheel and the front wheels don’t move. This is key here. If you move the wheel you should see the tires move...if not the steering box is too loose.

Good luck to all and keep pushing the dealer to correct if you’re not satisfied.
And thanks for this lengthy, detailed analysis!!! This gives many members options! :clap::like:
 

Pourboire

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Had my 3 week old 2018 Wrangler Sahara JLU back to the dealer for the second time yesterday to fix the wandering issue. The dealer agrees that I have a problem but says everything is in spec. And the factories response to the problem is we’ve got what we’ve got. I’ve read other threads where different fix’s have been tried to some degree of success but it appears Jeep isn’t willing to accept any responsibility. Besides not being fun to drive, this condition is also dangerous. Take your eye off the road for a second and wander into the oncoming lane.....someone’s going to get hurt.

Picked my sport up 2 weeks ago. Noted that I had to constantly correct for drift. Noted
that the tires were over inflated by 8 lbs (all four). Adjusted pressure and drift if any is
not perceptible.
 

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TaiMc

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Young04

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Thanks! I've posted the survey there as well. 6 responses so far.
I have responded. Thank you for putting this together. Would you be able to post the results when you get more responses? I am curious to see what percentage of people are experiencing this.
 

TaiMc

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I have responded. Thank you for putting this together. Would you be able to post the results when you get more responses? I am curious to see what percentage of people are experiencing this.
DEFINITELY. I plan to post the results and have JeepCares look at them. What's the minimum amount of responses you'd like to see before I post the results?

I've posted this survey on Jeepgarage.org as well: https://jeepgarage.org/f232/steering-issues-for-jl-wrangler-survey-206207.html
 
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GOBOGIE

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I test drove a Sahara and a Rubicon unlimited last week. The Sahara did not have he drift. The Rubicon was noticeable to say the least. At this point my FJ is still running strong so I’m probably looking at a ‘19 model at this point. Unless something else catches my eye.
 

Mordin Solus

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Curious if anyone who has issues with steering has taken their ride to an independent Jeep shop. Not so much to get it fixed but rather as confirmation of the problem. Would think having that in hand would be nice ammo for when you take it to dealer.

No problems here with steering so far, but I have an awesome Jeep shop near my place. Taking it over there to give it a good look over and check headlights for proper aiming (seems some LED lights are set too high).
 

TaiMc

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Curious if anyone who has issues with steering has taken their ride to an independent Jeep shop. Not so much to get it fixed but rather as confirmation of the problem. Would think having that in hand would be nice ammo for when you take it to dealer.

No problems here with steering so far, but I have an awesome Jeep shop near my place. Taking it over there to give it a good look over and check headlights for proper aiming (seems some LED lights are set too high).
Good Suggestion! I have a Mechanic that is Mopar mechanic...and he works for a dealership, but once I get him to inspect it, I know he'll tell me the truth if something needs looking at. He's been my mechanic since 2005 and I trust him with anything I own on 4wheels. He hasn't seen my Jeep yet, but ...dang I need to text him about it.
 

Mowery

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Had my 3 week old 2018 Wrangler Sahara JLU back to the dealer for the second time yesterday to fix the wandering issue. The dealer agrees that I have a problem but says everything is in spec. And the factories response to the problem is we’ve got what we’ve got. I’ve read other threads where different fix’s have been tried to some degree of success but it appears Jeep isn’t willing to accept any responsibility. Besides not being fun to drive, this condition is also dangerous. Take your eye off the road for a second and wander into the oncoming lane.....someone’s going to get hurt.
Adding adjustable lower control arms getting my Caster over 5.5 degrees fixed my problem. Please let us know what your caster is set at from the factory.
 

rodhotter

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like harley says about issues "they all do that"!!! its not the 50's + todays vehicles usually handle a lot better. poor tolerances in a steering part can be an issue for sure. years ago GM trucks had idler arm issues with the TRW OFFSHORE part + the warrantied part was sometimes WORSE!!! as reported by my savy independent alignment shop, MOOG was the cure with their costlier quality made parts!!!
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