Hello From JeepCares

[Schmeegz]

Thank you.

Sponsored

 

[Jeep007]

Jeep cares,
Got my Rubicon this week and I have an issue. The block heater I ordered with the cold weather package was not installed.

Can you guys help? Please.

Thx
Gene

Was it listed on your window sticker? I ordered on 2/23 and it is on my sticker. Still in kz so hasn’t arrived for me to check.

 

[Matthew/E36]

Was it listed on your window sticker? I ordered on 2/23 and it is on my sticker. Still in kz so hasn’t arrived for me to check.

FWIW ordered 2/3 and its on my inline window sticker.

 

[EROCK]

The problem is that you guys expect a small company like Fca to be able to keep a website updated. They are only a 150
Billion dollar company.

Walmart has the same problem, their site is almost impossible to navigate. Maybe they want to keep foot traffic ? It blows my mind that companies that large can have shoddy websites in 2018.

 

[Saejin]

It wasn’t on my window sticker. Hopefully jeepcares can figure something out. Kinda crappy if FCA to up the price and remove options on existing orders being built.

 

[Wannamojito]

Hello Jeep cares.... Has anyone any idea where the legendary mojito Mopar Jeep is? Would love to see it in person... maybe get a visitation with it.

In the day and age I suprised jeep doesn’t have a Facebook page for it...

 

[Gregodav]

When will the Sky One-Touch Power Top go into production?

 

[Saejin]

@JeepCares

I’ve posted here and sent a DM. Still haven’t heard back. Can you check your DM and get back to me. Thx!

 

[Col Oliver]

I was wondering if there is a contact for the Jeep wave program. I was called by a Jeep wave rep who had my info and said they’d send me a email discussing the program but over never got said email....

 

[RNJeeper]

I was wondering if there is a contact for the Jeep wave program. I was called by a Jeep wave rep who had my info and said they’d send me a email discussing the program but over never got said email....

They called me too. This was the email, not too much info:

 

[JeepCares]

I was wondering if there is a contact for the Jeep wave program. I was called by a Jeep wave rep who had my info and said they’d send me a email discussing the program but over never got said email....

Hi Col Oliver,
We regret to hear that you never received an email. You can reach our Jeep Wave team at 844-JEEP-WAVE(533-7928), or find more information on it here: https://www.jeep.com/jeep-wave.html.
Julie
Jeep Social Care Specialist

 

[JeepCares]

@JeepCares

I’ve posted here and sent a DM. Still haven’t heard back. Can you check your DM and get back to me. Thx!

I just answered your private message and will continue assisting from there.

Jasmine
Jeep Social Care Specialist

 

[smoore11]

Hello JL owners,

We wanted to take time to introduce ourselves! Our team will be monitoring forum threads to keep an eye out for your concerns and proactively reaching out to offer support. As Jeep Social Care Specialists, we work in tandem with our dealerships and internal teams to assist in the best way possible. You can always tag us in a post or send us a private message. Either way, we are happy to help.

We're excited to be a part of this forum and to hear about your adventures as new JL owners!

Jasmine and Julie
Jeep Social Care Specialists

When will the RV Towing Wiring Harness be available?

 

[Jrbrannan]

@JeepCares I DM'd you at the beginning of the week with no response. I am almost 45 days in KZ and all Jeep chat can tell me is that my Jeep should be there soon even though it has been stuck on a storage lot in Willow Lake MI on March 9th.

 

[AdHerp]

@JeepCares I DM'd you at the beginning of the week with no response. I am almost 45 days in KZ and all Jeep chat can tell me is that my Jeep should be there soon even though it has been stuck on a storage lot in Willow Lake MI on April 9th.

Sponsored