J.R.
Member
Let me start off by saying this is my 7th Wrangler and 5th with a hard top, and no other Wranglers over the years have had the wind noise this one does. After reporting my wind noise issues to the dealer (sounds like the window is slightly open, starts at 40 mph and increases to seriously annoying levels as speed increases, the stereo has to be turned up to 22 to drown out the wind noise), they applied the 'Star Update' that replaces the lower foam pieces.
The noise was not coming from the lower part of the windshield and after inspecting the foam myself before bringing it in I saw no issues, so naturally it didn't help.
The dealer told me there was nothing more they would do because FCA doesn't have any further direction. I opened a case with FCA, they informed me that the star case for the lower foam was only applicable to one customer who reported wind noise and they would get in touch with the dealer to see if they could have them troubleshoot further. When the dealer refused, FCA contacted me and told me that FCA engineers said that the wind noise is acceptable in Jeep Wranglers and it is part of the design and FCA refuses to address the matter any further.
In software terms we say "It isn't a bug, it's a feature". So basically FCA has designed the wind noise into the JL Wranglers. They should list that on the window sticker as part of the standard package.
My advice is if you are going to purchase a hardtop Wrangler in the future, make sure you take it out on the highway and listen for excessive wind noise. If the unit has the noise, keep driving different ones until you find one that doesn't have the noise, because it will not go away, it cannot be fixed (no one has found a solution), and FCA refuses to acknowledge it is a problem and will do nothing to assist you.
So now I drive a vehicle that I love and hate at the same time.
The noise was not coming from the lower part of the windshield and after inspecting the foam myself before bringing it in I saw no issues, so naturally it didn't help.
The dealer told me there was nothing more they would do because FCA doesn't have any further direction. I opened a case with FCA, they informed me that the star case for the lower foam was only applicable to one customer who reported wind noise and they would get in touch with the dealer to see if they could have them troubleshoot further. When the dealer refused, FCA contacted me and told me that FCA engineers said that the wind noise is acceptable in Jeep Wranglers and it is part of the design and FCA refuses to address the matter any further.
In software terms we say "It isn't a bug, it's a feature". So basically FCA has designed the wind noise into the JL Wranglers. They should list that on the window sticker as part of the standard package.
My advice is if you are going to purchase a hardtop Wrangler in the future, make sure you take it out on the highway and listen for excessive wind noise. If the unit has the noise, keep driving different ones until you find one that doesn't have the noise, because it will not go away, it cannot be fixed (no one has found a solution), and FCA refuses to acknowledge it is a problem and will do nothing to assist you.
So now I drive a vehicle that I love and hate at the same time.
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