backup camera suddenly stopped working

[Kevman]

Every time I try to hold volume and tune at the same time the radio turns off immediately. Am I missing something?

TIA

Same. Wondering how the volume/tune press at the same time works exactly. My uconnect isn't resetting by doing it?

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[JeepCares]

Same. Wondering how the volume/tune press at the same time works exactly. My uconnect isn't resetting by doing it?

Hi Kevman,

If your Jeep is equipped with the Uconnect 4 system and you're trying to perform a soft reset you can try these steps:

1. Put your vehicle into the accessories mode (ACC or RUN) **For keyless start (push-button) vehicles: push the start button twice without having your foot on the gas or brake pedal
2. Hold down the Phone and voice recognition buttons (or tuner and volume knob), at the same time, for thirty seconds.
3. Let go of the buttons
4. Turn the vehicle off
5. Open driver’s side door for thirty seconds (or until dash illumination goes black)
6. Close door
7. Restart vehicle
8. Let the media center load up and see if the concern is still present .

If you need additional assistance, feel welcome to PM us anytime.

Steph
Jeep Cares