Throwing 'Quality Control' out the window

[AFD]

Social media tells these people publicly crying about something will draw enough of their like-minded followers together. They have power in numbers @Roky, Greta would be proud.

So this is a forum where everyone should just circle-jerk around the brand saying only nice things? You keep your mouth shut and just quietly enjoy your burnt steak the chef just spit on too?

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[TimmH]

I couldn't agree more. And...I find it ironic that we push for lower prices and then complain when vendors go offshore to meet that price point.

You mean like the people that buy all their chinese goods at Walmart, and then complain when their American product company lays them off?

 

[TheRaven]

Sadly some people haven’t experienced a quality built vehicle. Never having to worry about problems. We are taking the Jeep 6 hours to the beach end of July. Can’t say I’m not a little worried about it being trouble free. We usually take the 2018 4Runner on long trips.

Exactly what I was thinking...YES quality has continually gotten worse across the board, and that includes things outside the automotive world. Vehicles have gotten far more complex and quality of materials has continued to see sacrifices in order to maintain the bottom line. But that doesn't excuse Jeep's issues. FCA is significantly worse than most of the automotive world. The ownership, and dealership, experiences with a GM, Toyota, or Honda product are night and day different than FCA. This has been the toughest adjustment for me coming from a mostly GM family...i've worked with several dealers in the region I live over the last two decades and even the worst ones would be considered rockstar dealers in the FCA world.

Though one thing I wish GM would learn from FCA is how to sell vehicles in the 21st century. GM still seems to think that everyone's got exactly what they need saved up for their next vehicle like it's 1995. Modern financing and leasing? Nah...who would use that anyway?

 

[five9dak]

Yall jinxed me, I read this thread, then went to lunch, my door lock switch failed.

 

[pablo_max3045]

Like with many things in life, quality means different things to different people.
There are plenty of people who think a Cadillac or Lincoln is a high quality product regardless of the interior material choices and extra wide gaps. Others, used to European equivalents, which spend significantly more effort on material choices and fitment, would declare the US brands as shit boxes. Likewise, the Lincoln buyer would say the BMW is crap due to higher service and repair costs.
So, I guess it's how you define "quality".

I think that we can universally agree that Jeep's attention to detail is complete shit. It does not mean the Jeep is bad quality, it just means no one pays attention when they put it together.
Like an Ikea cabinet. You can't say it's shit because you were too stupid to follow the instructions properly

 

[TX_Ovrlnd]

So this is a forum where everyone should just circle-jerk around the brand saying only nice things? You keep your mouth shut and just quietly enjoy your burnt steak the chef just spit on too?

Calm down princess I knew I’d hurt some feels. This forum is hardly going to make a dent in fixing the quality issues, you’re better off using that energy by directly addressing those complaints to FCA and NHTSA. Same goes for the foreign Wrangler loves, except to whatever agencies they have working for them. But thoughts and prayers or whatever the popular Facebook response towards the thing is.

 

[NewJLU2019]

It’s a F,,,,,king Jeep Wrangler people, quality control has never been there, this isn’t front page news. It’s a one of a kind vehicle, it’s at the top of the food chain off-road. One of the most fun vehicles on the market, so you’ll have to deal with it if you want one, otherwise buy something else, bitching about it hasn’t done any good for 80 years, what makes you think it’s gonna help now……… ……………………..

Set it straight!!!!!!

 

[Shibadog]

Sadly manufacturing quality control is non existent across the board. Look at the RV forums, 300K+ motorhomes being built shoddily. The auto industry has been at it much longer and should have the process down so, no we shouldn't be OK with some of the problems. Are they still having problems with seated fuses - every one of the fuses on my '21 was not fully seated. It's a little thing like that that gets exponential down the line. The steering box took too long to correct and I think they still have a class action lawsuit going. Look at Ford and the Bronco - the hard top, the 2.7 engine failures, the brakes not working when being towed behind and RV. No idea where actual quality control went - I think it cover your ass control more than anything else!

For certain. Commpared to any néw RV Jeeps are crafted like fine Swiss watches?. Friends spent $850 k for a new motorhome only to have to take it back to the mfgr. for 9 days of repairs, only to be told “these aren’t designed to be lived in full time”. Oh, and they had to pay there own motel bill (plus drive it 350 miles to the plant) just to get those repairs made!!!! There is frankly very little made with quality these days. Nobody cares, factories hire any warm body they can find because nobody wants to even work. I’ve had good luck with my 20 JL, but it’s basically the luck of the draw. Our ‘19 motorhome was a PIA for the first 9k miles until I think I’ve finally got most of the issues resolved (how about an unsupported hydraulic line for leveling being installed so it lay against the driveshaft-that’s true quality workmanship right there?.

 

[aldo98229]

All these “It’s a Jeep thing” excuses were cheeky a long time ago, when Jeeps were rough-and-tumble, quirky little 4x4s aimed at rural buyers. But those excuses stopped being funny the moment Jeeps became complex, expensive, more focused on comfort and luxury, aimed at increasingly urban, more affluent buyers.

Sorry, but Jeep’s crap attention to detail in this day and age is no more excusable than its crap dealer service. Especially not at these prices.

 

[aldo98229]

In a few years, we will look back at this period following after COVID, as the time when quality hit rock bottom across manufacturing.

 

[Heimkehr]

Sadly manufacturing quality control is non existent across the board.

Look at the RV forums, 300K+ motorhomes being built shoddily.

A few years ago, pre-Covid, I was toying with the idea of purchasing a travel trailer (my first). Being new to that particular segment, I visited a few dealers to get the lay of the land, so to speak. I walked away distinctly unimpressed with the build quality of many trailers, vis-a-vis their asking price. The word "Lightweight" was being misused in a wholesale manner, too.

Now, there were a few diesel pushers that met my standards, but not my budget. Ah, well.

 

[AFD]

Calm down princess I knew I’d hurt some feels. This forum is hardly going to make a dent in fixing the quality issues, you’re better off using that energy by directly addressing those complaints to FCA and NHTSA. Same goes for the foreign Wrangler loves, except to whatever agencies they have working for them. But thoughts and prayers or whatever the popular Facebook response towards the thing is.

Lol, don't bother me none that you'll quietly enjoy your spit-on burnt steak and are too reserved to tell your life partner sitting across from you that his or her food was spit on too. Might as well smile and tell the guys at the other table that everything's delicious

As you might've noticed around here, bitching to your local dealer or FCA about a problem often doesn't get anything accomplished either, though NHTSA sometimes will depending on the issue. I get that raising a stink on your social media feed or whatever equivalent bullshit outlet probably won't get a problem solved either, but imo, there's absolutely nothing wrong with expressing your displeasure (or satisfaction) with something on a forum dedicated to discussing exactly these topics (among many others). Forums that are often actively monitored by manufacturers looking for customer feedback. It's also quite helpful for letting other consumers know what they might expect when purchasing the same, so hopefully they can make a more informed decision based on others' experiences.

If you don't wanna hear other people's personal opinions and experiences about their Jeep on a Jeep internet forum, then I don't know what to tell you and the other guy. "It's a Jeep thing, so shut the fuck up and stop complaining" isn't all that useful either, but whatever, enjoy your steak!

 

[Deleted member 59498]

While we are wishing I will have a Black 392 hold the XR package please.

 

[TimmH]

In a few years, we will look back at this period following after COVID, as the time when quality hit rock bottom across manufacturing.

We can hope it hit rock bottom, and can only go up, but only time will tell.

 

[TheRaven]

I think that we can universally agree that Jeep's attention to detail is complete shit. It does not mean the Jeep is bad quality,

That is kinda what it means though. FCA's problem is quality control...they don't seem to have it at all. Thus, low quality work makes it out the door when other automakers are catching theirs before it gets out. This is why we see such a huge disparity in the dependability of Wranglers...some go 80k without a single problem but many can't make it through the break-in period without endless issues.

Also, Cadillac and Lincoln both use high quality materials. Most of the material for premium automobiles comes from one of four suppliers...so they're shipping out the exact same textiles and plastics to BMW, MB, Lexus, Cadillac...and so on. I always laughed at people who would check out my STS-V and comment that the interior just didn't measure up to a Benz - lol the STS-V and STS Platinum interiors were designed and built by Draexlmeier (that's the company that builds MB's highest-trim interiors). The Germans have been coasting on their reputations and it really shows - BMW interiors today feel like late-90s-early-2000s Cadillacs.

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