caraholic
Well-Known Member
- Joined
- Sep 12, 2021
- Threads
- 7
- Messages
- 445
- Reaction score
- 448
- Location
- Greenville
- Vehicle(s)
- Taycan Turbo, 392XR, 981S, F430
- Thread starter
- #1
Made an appointment for my wife’s new wrangler due to a QC issue. Had to make it three weeks out to fit the dealers schedule. Was supposed to receive a loaner but was denied when I dropped the car off. As I did not buy a car from the dealer and they said their insurance doesn’t allow it. This is total Bs and doesn’t make any sense they should just say they don’t offer loaners to non dealer buyers. Still frustrating as I did purchase my last Jeep through them.
The most annoying aspect is they have had the car three days and have still not looked at the car. Said I still have five cars in front of me. Now I understand it may take time to fix something but to not even look at the vehicle is unacceptable to me when I made an appointment. I could understand if I just came off the streets and dropped the car off.
Now maybe I just haven’t been to an American dealer in a long time and this standard practice but It makes the whole appointment completely pointless. So far not enjoying my return to American dealers.
Sorry for the rant just checking in with others to see if this is standard practice at Jeep dealers. Or if I’m being jerked around.
The most annoying aspect is they have had the car three days and have still not looked at the car. Said I still have five cars in front of me. Now I understand it may take time to fix something but to not even look at the vehicle is unacceptable to me when I made an appointment. I could understand if I just came off the streets and dropped the car off.
Now maybe I just haven’t been to an American dealer in a long time and this standard practice but It makes the whole appointment completely pointless. So far not enjoying my return to American dealers.
Sorry for the rant just checking in with others to see if this is standard practice at Jeep dealers. Or if I’m being jerked around.
Sponsored