Question for actual jeep technicians

[MichaelT333]

It is my understanding that you technicians hate doing warranty work because you always get screwed out of your hours. Jeep will say it takes four hours to make this repair when in reality it takes six, but you only get paid for four hours of work

I am going to schedule my clutch replacement recall for my 2022 manual Wrangler. My question is this, how many hours is Jeep paying you for versus how many hours it actually takes to do the replacement. Also, what is your hourly rate?

I am asking because I want to cover the difference, maybe pull the technician aside and give him some cash for the difference under the table with the hopes that he will not try and rush through the job and do it poorly.

I am not looking for responses that say don’t get it done. Don’t let Jeep touch your car put in a Centerforce clutch put in a ACT clutch. I can’t do this for many reasons number one being I don’t have $3000 to drop on a new clutch install. I am just looking for a JEEP technician to tell me how much money they will most likely lose by doing this warranty repair so I can cover the difference

EDIT: I keep seeing a lot of the same comment talking about how the technicians get paid. I could be wrong about JEEP, but how it was explained to me for warranty work is, Yes they are paid by the job. However, there is a time limit on that job that the manufacturer will set, take the clutch for example to replace it, they will allow say 4 hours but in reality it’s simply impossible to do it in less than six hours so the max they will be paid is four hours yet it took them six. Now, a customer came in the customer is billed for however long that Job took to do there is no time limit. But for warranty work it’s very different and from what I am told the manufacturers 100% of the time will undercut the job on how long it takes to do and the technicians hate doing warranty work because they’re essentially going to be working for free. And my plan was to try and figure out how long they will be working for free and make sure that they don’t and they are paid for their time if the manufacturer is not going to do it then I will do it because it’s the right thing to do

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[Odyssey USA]

It is my understanding that you technicians hate doing warranty work because you always get screwed out of your hours. Jeep will say it takes four hours to make this repair when in reality it takes six, but you only get paid for four hours of work

I am going to schedule my clutch replacement recall for my 2022 manual Wrangler. My question is this, how many hours is Jeep paying you for versus how many hours it actually takes to do the replacement. Also, what is your hourly rate?

I am asking because I want to cover the difference, maybe pull the technician aside and give him some cash for the difference under the table with the hopes that he will not try and rush through the job and do it poorly.

I am not looking for responses that say don’t get it done. Don’t let Jeep touch your car put in a Centerforce clutch put in a ACT clutch. I can’t do this for many reasons number one being I don’t have $3000 to drop on a new clutch install. I am just looking for a JEEP technician to tell me how much money they will most likely lose by doing this warranty repair so I can cover the difference

I think Alldata might give you the labor hours called for. $20 for 30 days access if you can’t get a reply here.

 

[Pig-Pen]

 

[ACAPECE]

It is my understanding that you technicians hate doing warranty work because you always get screwed out of your hours. Jeep will say it takes four hours to make this repair when in reality it takes six, but you only get paid for four hours of work

I am going to schedule my clutch replacement recall for my 2022 manual Wrangler. My question is this, how many hours is Jeep paying you for versus how many hours it actually takes to do the replacement. Also, what is your hourly rate?

I am asking because I want to cover the difference, maybe pull the technician aside and give him some cash for the difference under the table with the hopes that he will not try and rush through the job and do it poorly.

I am not looking for responses that say don’t get it done. Don’t let Jeep touch your car put in a Centerforce clutch put in a ACT clutch. I can’t do this for many reasons number one being I don’t have $3000 to drop on a new clutch install. I am just looking for a JEEP technician to tell me how much money they will most likely lose by doing this warranty repair so I can cover the difference

So Jeep technicians get paid by the job not by the hour? Does this go for all dealerships? I always assumed they were paid an hourly rate.. E.g. $40/hr., 8hrs/day ..40hr week type deal.

 

[58Willys]

It's right about 5.3 hours. Not a tech, read it on the recall.

 

[PotterJLUR]

16year Mopar tech here, they sadly just reduced the labor time even more for the 19A recall recently. Chrysler really really tries hard not to pay their technicians any time they can.

 

[PotterJLUR]

It's right about 5.3 hours. Not a tech, read it on the recall.

That was the old time we are now paid even less than that

 

[gonzoflick]

Forgive me but when did "mechanic" switch to technician? Was it because there's more technology in cars now or is more a P.C. thing?

 

[Centurion07]

That was the old time we are now paid even less than that

How do you fellas get paid? Are you not paid by the hour (40 hr week with OT if necessary)?
I can see the dealership only charging x hrs for a given job, and maybe wanting mechanics/techs to work faster. I just wonder how that would reduce an individual's paycheck.

 

[58Willys]

That was the old time we are now paid even less than that

Can an experienced, well tooled, tech do that recall per flat rate time?

 

[Zandcwhite]

I'm 100% sure our local techs are hourly. I don't care if the dealer makes more profit off their labor or not. I've seen what they charge customers for bs like cilajet so they'll get theirs somewhere. If you want a better clutch, talk to your dealer. They might do the labor under the recall and put in whatever clutch you want if you pay for the parts.

 

[rickinAZ]

Seems like being paid by the job, versus by the hour, is not necessarily good for the customer, inasmuch as it can motivate rushing.

In an admittedly extreme example, imagine that you are getting a heart transplant, and the surgeon is paid a flat rate.

 

[swampflyer]

As much demand as there is for jeep tech repairs, maybe they could get together and form their own repair center for jeeps etc. Not a fly by night organization but a top notch repair facility. Maybe one per state where you could go and they would know and have the training to fix the problem. I know big bucks right? Nothing is cheap anymore. Sorta like wishing you could get a nice new system that took both cd's and thumb drive commercial produced individual music like they did with cd's. Can't never could do anything until it tried. lol.

 

[Pig-Pen]

Seems like being paid by the job, versus by the hour, is not necessarily good for the customer, inasmuch as it can motivate rushing.

In an admittedly extreme example, imagine that you are getting a heart transplant, and the surgeon is paid a flat rate.

just a wild guess but im pretty sure surgeons are not hourly…

@Mx5red

 

[jeepingib]

Almost all car dealer techs are paid flat rate. That means they are paid their hourly rate per job. Sometimes it will favor the tech. Say that they get 12 hrs for an engine remove and replacement, but can perform it in 10 hrs. That allows them to get another job, before the 12 hrs, but still get paid for the 12. But sometimes the book time is difficult to meet and they end up over the time. Not an ideal situation.

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