I was on hold a couple of times today and gave up both times. I actually waited longer to talk to someone at Quadratec than I did with the IRS recently. That's kinda sad.
Ya, specifically the volume that covers bankruptcy. Lol.
I recently ordered a leather coat in a style that was exactly what I wanted and a price that made sense. After radio silence from the vendor -- no order or shipping confirmation emails were ever sent -- I opened a dispute with PayPal. They took their grand old time and asked me more Qs than I thought relevant, but I was eventually refunded in full. Eventually.
^Lorraine-botYou’re not alone. I online chatted with them this morning, as well. After kicking off the conversation, I was asked to hold while the rep took a look at my account. I waited a while and then suddenly she started the conversation all over again, like it was a new session. The cherry on top was the rep closing the chat while I still had questions. In the interest of keeping this brief, I may have made slight progress but will know for sure on Monday. It’s really disappointing to see how customer service at Quadratec has taken a nose dive recently. Here are some screen shots of this odd exhange
I haven't been paying attention. Is that a possibility?
Don't hold your breath. I've "ordered" one 3 times over the last 2 years. Nada.
It today's economy worldwide, anything is possible.
Too funny - I seem to get at least two copies of every catalog they put out! My wife is always like, “Oh you got another Jeep catalog?!” ?
I still miss the JC Whitney catalogs. They were phone books chock full of tiny font ad copy and 144p-quality product renderings. It's no exaggeration to say I didn't know exactly what my items would look like until I received them.
I've been a customer of that company since the 80s.
Yes, Crutchfield sells great audio parts. Used them exclusively to do my Jeep aftermarket sound upgrades.@TheBirdie72
Crutchfield for the Win, Steve.
I have the same Jeep book; 'twas an early Christmas gift.
