Bulletbill
Well-Known Member
- First Name
- Tom
- Joined
- Jul 15, 2021
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- 33
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- Location
- Central PA
- Vehicle(s)
- 2021 JLUR
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- #1
Could use some advice.
Vehicle: 2021 JLUR 3.6 with 25,000 miles.
Dealer recently replaced my steering dampener. The vehicle was there for about two and a half weeks. When I got it back it started pulling decently to the right. It tracked straight prior to taking it in.
When I called to inform them that it now pulled to the right they stated that there was no way it could be from the dampener replacement. They said I could bring it back in for an alignment, but I would have to pay out of pocket as it wouldnāt be covered by the warranty. I stated that if I had to pay out pocket then I would take it to a local shop since their location was about 40 mins away.
The shop found the caster on the front passenger side was out by approx 1.9 degrees and the rear axle thrust angle was at a -0.21 percent which they thought was causing the issue. They said they couldnāt adjust either because the stock control arms were not adjustable.
The tech said it looked like it should be covered by warranty, however the dealer hasnāt returned my calls yet. They said if they didnāt, then it would be worth me upgrading to adjustable control arms.
Anyone else have this issue, or can offer advice? Thanks in advance.
Vehicle: 2021 JLUR 3.6 with 25,000 miles.
Dealer recently replaced my steering dampener. The vehicle was there for about two and a half weeks. When I got it back it started pulling decently to the right. It tracked straight prior to taking it in.
When I called to inform them that it now pulled to the right they stated that there was no way it could be from the dampener replacement. They said I could bring it back in for an alignment, but I would have to pay out of pocket as it wouldnāt be covered by the warranty. I stated that if I had to pay out pocket then I would take it to a local shop since their location was about 40 mins away.
The shop found the caster on the front passenger side was out by approx 1.9 degrees and the rear axle thrust angle was at a -0.21 percent which they thought was causing the issue. They said they couldnāt adjust either because the stock control arms were not adjustable.
The tech said it looked like it should be covered by warranty, however the dealer hasnāt returned my calls yet. They said if they didnāt, then it would be worth me upgrading to adjustable control arms.
Anyone else have this issue, or can offer advice? Thanks in advance.
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