smores
Active Member
Look brother,
At the end of the day - the dealership isn't doing anything wrong. It's considered standard practice. Dealerships don't usually go that route because customers hate it - but they aren't doing anything wrong.
Either find a different location or authorize the amount. They won't charge you upfront - so don't worry about refunds. Just sign the paper - they will diagnose the issue - and if it's warranty (which is 99.9999%) then you're free and clear. If they somehow say it's not a warranty issue - just contact Jeep and leave the car there on their stall until they figure it out. Dealerships hate idle cars that take up stalls.
I speak from working in a service dept. myself.
Good luck!
At the end of the day - the dealership isn't doing anything wrong. It's considered standard practice. Dealerships don't usually go that route because customers hate it - but they aren't doing anything wrong.
Either find a different location or authorize the amount. They won't charge you upfront - so don't worry about refunds. Just sign the paper - they will diagnose the issue - and if it's warranty (which is 99.9999%) then you're free and clear. If they somehow say it's not a warranty issue - just contact Jeep and leave the car there on their stall until they figure it out. Dealerships hate idle cars that take up stalls.
I speak from working in a service dept. myself.
Good luck!
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