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Off Road Pages Update Status...

ekimgnuj

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Has anyone figured out what is going on with Off Road Pages and the Uconnect update? I had a "ticket" or whatever Jeep Cares calls it for weeks, then they passed me off to Uconnect support where I have had an incident open for weeks, no response, no answer, nothing. Seems like a very simple thing to figure out, or at least explain.
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Gus

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Honestly, Jeep Canada's support has been pathetic.

It took them 2+ weeks to respond to my email when I was having connectivity issues (Sirius Guardian) and they sent me a copy/paste email to go see a dealer.
Honestly, Jeep Canada's support has been pathetic.

It took them 2+ weeks to respond to my email when I was having connectivity issues (Sirius Guardian) and they sent me a copy/paste email to go see a dealer.
100% I had the same issue, Jeep Canada have not idea about what's going on, I Filed a ticket few weeks ago. They cannot help as they dont have access to UConnect Support in Canada , and Jeep US have no access to Canadian Vehicles, so we are stuck in between waiting for something to happened unfortunately.
I never received any letters from them, Just waiting here for another OTA Update.
 

JeepJets

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Got my ORP! I didnt get any pop up to install or anything. Just poof one day noticed there.

I'm in San Diego.
Let's hope they are here to stay.

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millerjl

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Got the OatA update and had mine for weeks then lost them at least a week ago. Also in San Diego area. Will keep checking and see if they magically reappear.
 

UN4GTBL

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100% I had the same issue, Jeep Canada have not idea about what's going on, I Filed a ticket few weeks ago. They cannot help as they dont have access to UConnect Support in Canada , and Jeep US have no access to Canadian Vehicles, so we are stuck in between waiting for something to happened unfortunately.
I never received any letters from them, Just waiting here for another OTA Update.
Yeah, I'm sitting here waiting for another OTA now lol.
 
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sstuner

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Purchased my JL on Sunday and the new update installed on Monday.
 
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Gus

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I got back my ORP without any OTA update. They just appeared on my screen. They have been there for few days.
I hope they stay permananaty this time.
Seems like the issue has been resolved from Sirius side since I never received an OTA request, Or it was updated without OTA somehow.
Gus
 

Levi8than

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The off road pages have been pretty useless in any area with trees. At first they were great, I could see my steering angle which really helps for navigating rock ridges. But after every engine shutoff the off road pages won't come back until I have a clear line of sight to the aky. Not sure if they're using GPS or a white list of serial numbers, but this is annoying, I find myself fiddling with the touchscreen when I should be focused on driving. This bad.I Then I need to figure out how to stop weather advisories from popping up over them. Also distracting.

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FrankieFJL

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Still waiting to get my ORP. I live in Mass.
 

DanW

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otter

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I'm surprised to see Off-Road Pages missing from my new 2019 JLR. I expected that it would arrive with pretty much the most current software etc. preloaded. Oh well, hopefully an update comes soon.
 

JeepCares

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I'm surprised to see Off-Road Pages missing from my new 2019 JLR. I expected that it would arrive with pretty much the most current software etc. preloaded. Oh well, hopefully an update comes soon.
Hi otter,
Congrats on your new Jeep! We are very sorry that you do not have Off-Road Pages. Please send us a private message with your VIN so we can look into this further for you.
Lydia
Jeep Social Care Specialist
 

CanAmMick

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Me too. They are working on it, but 11 months and no ORP.
Weā€™ve had our Jeep since June 13th. Iā€™m beginning to think this is some kinds of joke. I use to check every time I got in the Jeep. Now itā€™s like ā€œwhateverā€!
 

smithrd65

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I received ORP 2 months ago on my Rubicon. Here in San Antonio
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