Any idea if there is a cell signal strength meter buried in a diagnostic menu we can access? Curious because I live in a poor cell signal area and park in an underground garage at work. That could explain the lack of update on my end. ThanksReference this Star Case with JEEP CARES - 101323601
Background: Didn't get ORP. Tried 2 times with UConnect trying to push update OTA. I did the suggested reset of personal settings both times. Finally realized the software on the radio was not the most up to date.
Dealer: 3 trips to dealer to collect info on radio and send to UConnect engineers. Determined the radio was not receiving cellular signal. New radio was placed on order. New radio has updated firmware and also loaded off road pages.
If you're having issues with getting ORP's, then the real issue might be your not receiving software updates. In the long run I think that's the real issue you want to have fixed. I'm sure eventually you will be able to download and install these software updates yourself but the OTA feature is nice to have fully functioning.
The Star Case reference above should have all these notes if you call Jeep Cares so you don't have to start troubleshooting from nothing. I'd suspect this is a wider issue than just my JEEP as others on this forum have mentioned the exact same symptoms and had no remedy.
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