I just got my TSB update done this morning by Pollard. I called ahead and told them to download the image before I arrived. When I arrived, I fully expected it not to be downloaded but it was and the install took maybe 90 minutes total. Hopefully, the ORP will stay for good but based off what I'm seeing a lot of people have them for a week or so and then they lose them...Yeah, I'm in the same boat. I bought from Prestige but they're farther away for service. I'll give Prestige a shot and report back when I can.