When I get quotes to compare shops, I want to know the labor rate and how many hours estimated, not just how much they will charge me.Maybe it's me. Am I asking the question incorrectly? Is there a better way I can phrase my questions to shops to get a better response?
If it starts with a R and ends with a L avoid like the plague. Don't confuse paid influencers for happy customers....That’s scary…..
It doesn’t matter at all.When I get quotes to compare shops, I want to know the labor rate and how many hours estimated, not just how much they will charge me.
I am interested in why you say this.It doesn’t matter at all.
Because he's a service advisor and doesn't want you to ask those kinds of questions. Understand service advisors usually get commission on top of salary/hourly.I am interested in why you say this.
If I charge you 600/hr for 1 hour or 100/hr for 6 hours, who cares? The cost to install the ball joints is all that matters.I am interested in why you say this.
They’re not relevant questions. It’s the “I can do it cheaper myself” type of morons that ask questions like that anyway.Because he's a service advisor and doesn't want you to ask those kinds of questions.
The former means I get my Jeep back same day, the latter means a day or two. But I agree, the end price is all that matters to the end price. I don’t care about the hourly rate, just the time estimate and the final cost.If I charge you 600/hr for 1 hour or 100/hr for 6 hours, who cares? The cost to install the ball joints is all that matters.
Book time and actual work time are not even close to being accurate anymore. There are plenty of 1hr plus jobs that take 5 minutes or less. 6 hour jobs that take multiple days. Ball joints are a single afternoon without breaking a sweat.The former means I get my Jeep back same day, the latter means a day or two. But I agree, the end price is all that matters to the end price. I don’t care about the hourly rate, just the time estimate and the final cost.
Yeah I just edited my post reflecting that. Some work is T&M, then it matters, but that’s not normal.Book time and actual work time are not even close to being accurate anymore. There are plenty of 1hr plus jobs that take 5 minutes or less. 6 hour jobs that take multiple days. Ball joints are a single afternoon without breaking a sweat.
Ok thanksIf I charge you 600/hr for 1 hour or 100/hr for 6 hours, who cares? The cost to install the ball joints is all that matters.
AgreedIf it starts with a R and ends with a L avoid like the plague. Don't confuse paid influencers for happy customers....