Personally I would take my Jeep to some high end body shops. Ask them to document their professional opinion as to how they interpret the damage you have (factory defect or not), make sure they get you a quote for repair, then contact your local FCA Rep and request they meet you at the dealership to discuss the issue. Having the above information on hand when you meet up will show you're not only serious about this but you're prepared.
Haven’t found them anywhere, but I haven’t finished exploring. Wife called re. the imperfection and dealership seemed willing to take responsibility. Apologized, said the shipping tape likely covered it and accepted that due to their delays getting paperwork done, it was dark when we finally got to the vehicle. Did a 400km drive today in northern Ontario (there was snow) and tried taking freedom panels off when it got sunny... was a bit too cold though. Thanks for all the feedback.Is the factory shipping a wheel lock lug nut on the spare?
Jeep’s website lists “spare wheel locking lug nut” as standard feature. If there is a locking lug nut on the spare, make sure you have the socket key.
For $150, that would be the mopar locking lug nut set of 5. Actually they retail for only $50. Part # 82215711. The dealer would either hand you the package or install all 5 locking lugs on the Jeep.
Obviously they are not installed according to your picture. Might they be stored in the vehicle somewhere?
Poor quality control by FCA. I promised myself that I'd only buy a floor model or even a mild demonstrator so I can see and feel what I'm getting. Let the dealerships put their capital down to bring them in.
No. We were forgiving of Jeeps when they were not commonly usable as everyday vehicles. These new Jeeps (JK and JL) aren't like that.
As the $ 150. was not on your original purchase agreement , and they didn't deliver them anyway , I'd get the $ 150. cash refunded for the overpriced wheel locks , which you didn't receive anyway .
I’ve contacted JeepCares and will give dealership a chance to respond. The wheel lock charge showing up on new deal sheet (wasn’t on old one) with the extra $150, but total price adjusted down $140 was a little weird. Not finding them anywhere is a mystery... another question for dealership. Depending on how this goes I’ll share dealership info, but want to give them a shot first, if that makes sense.
to disassemble my brand new rubicon! Trust me I feel your pain msrp=58,700
Does your spare have a locking lug nut? If so, do you have the key for that?
Nope... haven’t found a key and haven’t found a locking lug nut anywhere on the vehicle...
Wow! Those pics are unbelievable. Sorry. Not sure how that gets out the door.Oh how I feel your pain trust me...fight em' till they fix or you can just deal. Last thing I wanted was some
Also had issues with dented fender(being replaced) and plastic parts that weren't fully installed correctly. Nevermind hassle of dealing with dealership...one guy told me " it's a jeep guy, there not supposed to be perfect". Almost ended up in jail that day.
