Hard top wind noise

[captainjack]

Hi Wfd1244,
We are glad you are working with your dealer on this. We would like to make sure that we reach out to your dealer to offer an additional layer of assistance. Please send us a private message with your VIN, current mileage and dealer. We hope to hear from you soon.
Julie
Jeep Social Care Specialist

Let me know what happens. My dealership had my Jeep for nine days and made the problem worse and stated they didn’t hear the wind noise....

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[merciles]

Let me know what happens. My dealership had my Jeep for nine days and made the problem worse and stated they didn’t hear the wind noise....

Brought mine back in last week for this and I hope that won't be my result.

 

[JeepCares]

Brought mine back in last week for this and I hope that won't be my result.

Hi merciles,
We would like to be sure to work with your dealer on this in order to assist further. Please send us a private message as soon as possible with the following information:

VIN
Phone number
Current mileage
Servicing dealer

Julie
Jeep Social Care Specialist

 

[merciles]

Hi merciles,
We would like to be sure to work with your dealer on this in order to assist further. Please send us a private message as soon as possible with the following information:

VIN
Phone number
Current mileage
Servicing dealer

Julie
Jeep Social Care Specialist

PM sent

 

[ssiegler]

Brought mine back in last week for this and I hope that won't be my result.

merciles, have you heard anything back from he dealer as to whether they think this is normal or if they have a proposal for a fix

 

[merciles]

merciles, have you heard anything back from he dealer as to whether they think this is normal or if they have a proposal for a fix

No, haven't heard anything, which is fine. They furnished a rental so they can keep it there as long as needed. I leave for Alaska on Friday for a couple of weeks so would be nice to get it back before I leave. I'll update how it is when theyre finished with it.

 

[Red-5]

Just bought my first ever new vehicle...and its a Jeep Wrangler Unlimited JL Sport-S! Test drove with the top off. Drive it home and I hear the annoying high pitched whistling noise, single window open pressure effect. Should I contact dealer to get this taken care of? Took the windshield down...got nervous I was going to mess with the wrong bolts.

 

[BumpyTrail]

Just bought my first ever new vehicle...and its a Jeep Wrangler Unlimited JL Sport-S! Test drove with the top off. Drive it home and I hear the annoying high pitched whistling noise, single window open pressure effect. Should I contact dealer to get this taken care of? Took the windshield down...got nervous I was going to mess with the wrong bolts.

I would if I were you. Apparently Jeep is aware of the situation and working with dealerships on a fix. The more info service centers can collect on the noise will aid in a permanent correction.

 

[JeepCares]

Just bought my first ever new vehicle...and its a Jeep Wrangler Unlimited JL Sport-S! Test drove with the top off. Drive it home and I hear the annoying high pitched whistling noise, single window open pressure effect. Should I contact dealer to get this taken care of? Took the windshield down...got nervous I was going to mess with the wrong bolts.

Hi kylefischbach,

We are sorry to hear that you are experiencing a wind noise in your new Wrangler. We would like to assist with this further, and ensure that your dealer is aware. At your earliest convenience, please message us the following information:
VIN
Phone number
Current mileage
Servicing dealer

We look forward to hearing from you.

Darlene
Jeep Social Care Specialist

 

[Red-5]

Hi kylefischbach,

We are sorry to hear that you are experiencing a wind noise in your new Wrangler. We would like to assist with this further, and ensure that your dealer is aware. At your earliest convenience, please message us the following information:
VIN
Phone number
Current mileage
Servicing dealer

We look forward to hearing from you.

Darlene
Jeep Social Care Specialist

Sent PM. Thanks

 

[ericccccc]

just got my first Jeep last night. it's a great car.
in city speed, the car is smooth and responsive, not too much noise.
however, on high way, above 50 mph, theres a high-pitch whistling sound, i have hard top, need to check it out today to make it it's not something sticks out on the top.

 

[Wfd1244]

Update on having the Jeep in for wind noise:

I took it in 4/24/18, and the staff there seemed to downplay the wind noise issue, saying my hardtop was probably not adjusted right. I explained to them all the posts in this forum, yet they still had a sort of lackadaisical attitude about it.

About 1pm in the afternoon, I received a call from a Jeep Care consultant in Michigan, and he was very interested in the issue and genuinely showed concern over how the dealer was handling it. He explained that there have been multiple complaints of generalized excessive wind noise, and how even though Jeeps are off road and gritty vehicles, they are designed with premium quality and should not have so much noise.

He then called my Jeep dealer, and when I went and picked my Jeep up, their tone had changed. They explained to me that they were going to start a “Star report” and an engineer would look into the issue since there has been so many reports. I’m assuming they are essentially in the early stages of a recall fix of some sort and they are amassing info until they can find a consistent solution. He said they weren’t sure if the gasket around the front window may be the issue and if so, they would probably have to manufacture new replacements and then switch them out.

The dealer said once he was recontacted by the Jeep engineer, they would bring my vehicle back in. Also, everyone that is in the Jeep Wave program has a complimentary rental while your Jeep is in the shop.

So hopefully this is the beginning of the solution! I’m optimistic! I still love the JL, but I’ll love it even more with less wind noise!

 

[ericccccc]

Update on having the Jeep in for wind noise:

I took it in 4/24/18, and the staff there seemed to downplay the wind noise issue, saying my hardtop was probably not adjusted right. I explained to them all the posts in this forum, yet they still had a sort of lackadaisical attitude about it.

About 1pm in the afternoon, I received a call from a Jeep Care consultant in Michigan, and he was very interested in the issue and genuinely showed concern over how the dealer was handling it. He explained that there have been multiple complaints of generalized excessive wind noise, and how even though Jeeps are off road and gritty vehicles, they are designed with premium quality and should not have so much noise.

He then called my Jeep dealer, and when I went and picked my Jeep up, their tone had changed. They explained to me that they were going to start a “Star report” and an engineer would look into the issue since there has been so many reports. I’m assuming they are essentially in the early stages of a recall fix of some sort and they are amassing info until they can find a consistent solution. He said they weren’t sure if the gasket around the front window may be the issue and if so, they would probably have to manufacture new replacements and then switch them out.

The dealer said once he was recontacted by the Jeep engineer, they would bring my vehicle back in. Also, everyone that is in the Jeep Wave program has a complimentary rental while your Jeep is in the shop.

So hopefully this is the beginning of the solution! I’m optimistic! I still love the JL, but I’ll love it even more with less wind noise!

how bad was your noise?
is it high-speed only?

 

[Wfd1244]

how bad was your noise?
is it high-speed only?

It’s was noticeable over 40mph; and when driving highway speeds, it was very noisy; as if you were driving a normal vehicle in 50mph crosswinds. I didn’t necessarily hear any high pitched whines, just as if I was in a wind tunnel.
Now I do live in Kansas, so we have 10-30mph winds frequently, depending on the day, but I test drove a JK the same day before purchasing the JL and the wind noise was nonexistent.
If you look at where the windshield frame and gasket and hard top come together on a JL, they are more raked back and susceptible to wind exposure than the JK, in my opinion. I’m not sure if that’s because of the new windshield design, or a poor quality windshield frame gasket.

 

[JeepCares]

just got my first Jeep last night. it's a great car.
in city speed, the car is smooth and responsive, not too much noise.
however, on high way, above 50 mph, theres a high-pitch whistling sound, i have hard top, need to check it out today to make it it's not something sticks out on the top.

Hi ericccccc,

We are sorry to hear that you are experiencing a wind noise in your JL at high speeds. Please message us with your VIN and mileage so that we can investigate this further.

Darlene
Jeep Social Care Specialist

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