Hard top wind noise

[FatBoy01]

Picking up mine today, with headliners from the factory, so I will keep you posted

Good luck ... I read on the forum, multiple times, that from now on RCA was sending all the JLU's with wind noise, iffy welds, paint flaws, ESS issues, back-up camera issues, cheap leather, missing decals, etc. to Canada for you canucks to deal with.

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[JeepCares]

Can I ask if anyone that you've been in touch with has gotten this issue resolved by the dealer?

I believe I have followed up with you in PMs on this. However, in order to be transparent, please know that only two other customers have actually followed up with us in PMs and do not have appointments until April. Unfortunately, we are unable to assist customer who do not reach out.

Did you go through the @JeepCares private chat to your dealer?

Yes..... Jeep Cares does not do anything about it if the dealer says it’s okay.
So Jeep Cares .....not so much.

Hi Kenc,
Please know that we never received a private message from you in order to assist with your dealer visit. We are looking into this further for our customers. Please send us a private message if you wish to have our support while working with your dealer.

Julie
Jeep Social Care Specialist

 

[Man-of-methods]

I believe I have followed up with you in PMs on this. However, in order to be transparent, please know that only two other customers have actually followed up with us in PMs and do not have appointments until April. Unfortunately, we are unable to assist customer who do not reach out.




Hi Kenc,
Please know that we never received a private message from you in order to assist with your dealer visit. We are looking into this further for our customers. Please send us a private message if you wish to have our support while working with your dealer.

Julie
Jeep Social Care Specialist

Well there you go. I think some people just like to complain. I call it the Jan Brady effect. Marsha Marsha Marsha!

Thank you for clearing that up @JeepCares

 

[$uicide$hift]

I believe I have followed up with you in PMs on this. However, in order to be transparent, please know that only two other customers have actually followed up with us in PMs and do not have appointments until April. Unfortunately, we are unable to assist customer who do not reach out.




Hi Kenc,
Please know that we never received a private message from you in order to assist with your dealer visit. We are looking into this further for our customers. Please send us a private message if you wish to have our support while working with your dealer.

Julie
Jeep Social Care Specialist

You can lead a horse to water.....

 

[captainjack]

Here is the question because I would be doing this anyway...

Does having headliners fix most of the problem?? I would be adding headliner and sound deadener throughout the top and floor anyway.

Headliner does NOT fix the problem. My dealer tried that and noise was the same. Going in next week again and hope they can fix. I had two JKs with no issue with wind noise. There is no leaking air that I can feel but sounds as if my windows are cracked at a high speed.

 

[FrenchSSGTMike]

Good luck ... I read on the forum, multiple times, that from now on RCA was sending all the JLU's with wind noise, iffy welds, paint flaws, ESS issues, back-up camera issues, cheap leather, missing decals, etc. to Canada for you canucks to deal with.

You forgot the missing ORpages !!! Lol

 

[FrenchSSGTMike]

Hi Kenc,
Please know that we never received a private message from you in order to assist with your dealer visit. We are looking into this further for our customers. Please send us a private message if you wish to have our support while working with your dealer.

Julie
Jeep Social Care Specialist

Good job Julie @JeepCares for calling @Kenc out on running in mouth for nothing.
Nice sometimes to let others know if some are louder than they should

 

[Forgettable1]

Here’s some objective information....

Using a decibel meter app on my phone, on my regular morning commute, holding said phone in the same manner about ear level towards the center about 12-18 inches from the windshield;

My JLUR averages about 3 decibels LOWER than my 14’ JKUw. The high spikes (potholes) in the chart are the same level between both jeeps. Both are hardtops. JK has headliners.

Subjectively speaking, i notice more windnoise at the top of the windshield in my JL. Perhaps that’s because everything else is so much quieter.

(Engineers please leave me alone, i have no interest in pedantic arguments regarding testing protocols. Its a phone app, i get it.)


Cheers

 

[stevenc]

Anyone tried drive through car wash to see if any water leaks?

 

[AZCrawl]

Anyone tried drive through car wash to see if any water leaks?

I have several times, no leaks.

 

[Kenc]

I believe I have followed up with you in PMs on this. However, in order to be transparent, please know that only two other customers have actually followed up with us in PMs and do not have appointments until April. Unfortunately, we are unable to assist customer who do not reach out.




Hi Kenc,
Please know that we never received a private message from you in order to assist with your dealer visit. We are looking into this further for our customers. Please send us a private message if you wish to have our support while working with your dealer.

Julie
Jeep Social Care Specialist

Actually Julie, I did. Not only did I do that I also have the voicemails where we have spoken on the phone as well. Feel free to look at the screen shot of the messages between JeepCares and I attached below from a month ago.
No need to apologize. Just check next time before you make a statement like that on a forum.
Thanks

 

[Kenc]

Good job Julie @JeepCares for calling @Kenc out on running in mouth for nothing.
Nice sometimes to let others know if some are louder than they should

 

[Kenc]

You can lead a horse to water.....

 

[Kenc]

Well there you go. I think some people just like to complain. I call it the Jan Brady effect. Marsha Marsha Marsha!

Thank you for clearing that up @JeepCares

 

[Kenc]

Actually Julie, I did. Not only did I do that I also have the voicemails where we have spoken on the phone as well. Feel free to look at the screen shot of the messages between JeepCares and I attached below from a month ago.
No need to apologize. Just check next time before you make a statement like that on a forum.
Thanks

And in case you were wondering what the private messages were from a month ago here is the screen shot of those as well.

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