Hard top wind noise

[Dynomite1371]

I'm not sure everyone thinks mistakes are acceptable, but with all the varying input here, who knows what the actual problem is. Having owned a Jeep, I feel I would know if something was wrong. If I had a hardtop seal issue where wind was rushing in I think I would know it. For that matter in any car! But when it's described 50 different ways in the forum, from someone who thinks "wind noise" is a problem.... I'm just not convinced that what ever it is, that is a "design flaw", which would affect all of us. And that just doesn't seem the case right now. That's not to say, for those of us who think they have a problem not to voice concerns but telling everyone to be angry, because it cost 50k, is not productive either. I've had many issues with vehicles. (not new models either). And the dealer attempted to slow roll me, but one has to stay persistent until the issue is diagnosed and fixed. Desparsging the company to whom you just bought /buying a vehicle from is oximoronic, especially until we know if the issue is isolated or not. I hope no one ever had an issue, but that's not realistic either. I recently had a little blip, I didn't panic. I didn't and won't post it until I feel it's reoccurring and or necessary. But I know that if I do have an issue, I will drive them nutz until it's resolved.

OH to my point about the "50k" reference that keeps coming up.... I don't feel that anyone who buys a new vehicle that they could afford, with their hard earned money, be less important than someone who spent more. It's all relative. If all could afford was a 30k vehicle and It wasn't right, would it be acceptable for Company X to say "well, you only paid 30k for it". Answer : No.

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[Quigley]

You have to keep in mind this is a production vehicle made by a cost cutting car company. These issues are small and I do not trust anyone to repair anything I own. I spent 45 minutes on a $125000 Viper to get the doors aligned perfect. No way in hell would I trust an idiot at the dealer. Plus it would take longer dealing with the dealer back and forth than to fix it myself. My time is to valuable to deal with that BS.
I also have a 14 y/o Son that I’m teaching to be independent and it’s working out very well
He installed my bumper and winch today all by himself, something most adult males wouldn’t attempt.

Well my friend, I'm impressed the you hav the mechanical ability to fix this issue yourself. I also commend you on teaching your son to rectify the incompetence of a multi billion corporation. Not all of us have this knowledge or ability. I' m a biologist. And a retired Brewmaster. If you consumed a major brand of beer, then you probably consumed one I made. If you had a quality issue with it then I wanted to know and I would go out of my way to rectify the issue and compensate you for your time and inconvience. This was for a product that you probably paid $6.99 and not 40 -?50 k.

 

[Harleydz]

You have to keep in mind this is a production vehicle made by a cost cutting car company. These issues are small and I do not trust anyone to repair anything I own. I spent 45 minutes on a $125000 Viper to get the doors aligned perfect. No way in hell would I trust an idiot at the dealer. Plus it would take longer dealing with the dealer back and forth than to fix it myself. My time is to valuable to deal with that BS.
I also have a 14 y/o Son that I’m teaching to be independent and it’s working out very well
He installed my bumper and winch today all by himself, something most adult males wouldn’t attempt.

I agree and understand your point. However. I dont if FCA is cost cutting. That doesn't get a quality55kvehicle out there. Of it comes out with true qualoty maybe FCA wouldnt have to think about selling tje FCA brand to China .Whoch I've read that they are thinking about it. Then God forbid getting your next American icon form China. Just ranting

 

[Demonic]

I' m a biologist. And a retired Brewmaster. If you consumed a major brand of beer, then you probably consumed one I made. If you had a quality issue with it then I wanted to know and I would go out of my way to rectify the issue and compensate you for your time and inconvience. This was for a product that you probably paid $6.99 and not 40 -?50 k.

I have a couple beers still in the fridge that some friends brought over, and the taste quality is definitely lacking. What would be the best way to go about contacting you to resolve the issue?

 

[Quigley]

I have a couple beers still in the fridge that some friends brought over, and the taste quality is definitely lacking. What would be the best way to go about contacting you to resolve the issue?

You may have missed the point hat I am retired. If you have a quality issue with the beer in you fridge, then by all means contact the mfg and voice your concerns. If they have the same level of concern and intergrity for their product that I had for mine, then they will be happy to rectify your concerns. If they don't , Then vote itch your wallet and buy another brand next time

 

[Demonic]

You may have missed the point hat I am retired. If you have a quality issue with the beer in you fridge, then by all means contact the mfg and voice your concerns. If they have the same level of concern and intergrity for their product that I had for mine, then they will be happy to rectify your concerns. If they don't , Then vote itch your wallet and buy another brand next time

Was just jokin around Quigley.

 

[maguro]

I agree 100%. I can't believe that folks feel that it is acceptable to pay 40 to 50 k for a new vehicle just to be required to fix assembly issues themselves. Boggles the mind that FCA is okay with selling a product with know defects that they themselves can correct before it hits the market. Come on folks. Demand the dealer and FCA fix this issue before we issue them a check for 50 k. Come on folks. Vote with your wallet.

I'm just surprised that nobody brought this up during their ~4 million miles of testing. I'm guessing their evaluation form had an entry like :
Jeep Thing [ ]

 

[Harleydz]

I have a couple beers still in the fridge that some friends brought over, and the taste quality is definitely lacking. What would be the best way to go about contacting you to resolve the issue?

I would have to taste test before making a decision however by the time i tested both beers would be done. Dilly dilly

 

[Karl_in_Chicago]

They did design some guides/safeguards, the biggest issue is JEEP pays for a predelivery inspection that should have caught these issues. The problem should have been corrected at the dealer except all the technician did was install the antenna and a fuse, then shot it over to the wash rack without a proper test drive.

Also, it only takes a very small adjustment to go from poor sealing to properly sealed.

In order for the dealer to catch this specific issue in their predelivery inspection wouldn't they need to operate the vehicle at speed . . . and thereby set off another group of people that don't believe the dealer should put any miles on their Jeep?

 

[COBill]

In order for the dealer to catch this specific issue in their predelivery inspection wouldn't they need to operate the vehicle at speed . . . and thereby set off another group of people that don't believe the dealer should put any miles on their Jeep?

Not really; there were all those prototypes they drove around for about a year, and you can't tell me none of the test drivers noticed anything.

Then FCA does have wind tunnels they could put at least one production vehicle in from time to time.

Also, I think it would be trivial to build a test rig to check for this using compressed air that would add maybe a minute to the construction time of hard top Wranglers.

Finally, you have to remember that everything is built to a price point. A $1M Ferrari is built to a price point and even at that price cost-cutting measures are made.

It's a matter of what customers will accept, and FCA knows that for Wranglers a significant number of customers will forgive things using the "Jeep thing" excuse - either that or on the sixth failed repair attempt they will just give up (ask me how I know, and that was during the TJ era. ;-))

 

[jaldeborgh]

I agree and understand your point. However. I dont if FCA is cost cutting. That doesn't get a quality55kvehicle out there. Of it comes out with true qualoty maybe FCA wouldnt have to think about selling tje FCA brand to China .Whoch I've read that they are thinking about it. Then God forbid getting your next American icon form China. Just ranting

Two responses, first Jeep isn’t being sold to the Chinese, the CEO shut that rumor down immediately after it hit the Press. He added that Jeep was one of the most valuable assets of FCA. Next, every manufacturing company, without exception, does cost cutting. It’s a balanced driven by competition, consumers demand lower prices, which requires cost control. If you feel FCA has poor quality products, don’t buy from them. They are just one of many car companies. FCA is not some evil entity, it’s a global company filled with thousands of well paid hard working American people, trying their best, just like you and I.

 

[Harleydz]

In order for the dealer to catch this specific issue in their predelivery inspection wouldn't they need to operate the vehicle at speed . . . and thereby set off another group of people that don't believe the dealer should put any miles on their Jeep?

Yep. Catch 22

 

[Revelation17]

I really don’t think is that big of deal. Sure it would be nice to have a perfect truck for what we’re paying for them but I think Jeep knew about this potential which is why the hinges are adjustable. Expecting them all to be perfect from the factory with the number of assembly variables that could come into play is unrealistic, in my mind at least. I just see it as another opportunity to work on the vehicle. That’s half the fun.

 

[jericbarg]

Well my friend, I'm impressed the you hav the mechanical ability to fix this issue yourself. I also commend you on teaching your son to rectify the incompetence of a multi billion corporation. Not all of us have this knowledge or ability. I' m a biologist. And a retired Brewmaster. If you consumed a major brand of beer, then you probably consumed one I made. If you had a quality issue with it then I wanted to know and I would go out of my way to rectify the issue and compensate you for your time and inconvience. This was for a product that you probably paid $6.99 and not 40 -?50 k.

I agree with everything you stated before, JEEP needs to know about the quality issues, we need to contact them directly(with our VIN).
The dealers are more at fault here than JEEP, they know about these issues but getting info to the top is difficult.

However, It does not take any mechanical ability or special tools to make many minor adjustments, if you can replace a door knob in your home you can do it.
It is just more economical to spend 20 minutes making these adjustments than spend 2-3 hours fooling around with the dealer service dept and they usually cause more problems. There are enough issues that would require a dealer visit but to spend time on these trivial ones at a dealer would be a complete misuse of time.

I am not a chemist but I can make a cake, nor am I a carpenter but I have built cabinets before.
Being retired from the healthcare field, I do know how important time is and it shouldnt be squandered away.

BTW- I really think JEEP shares your theory of "if something is wrong let's make it right", but the dealers create a huge bottleneck or log jam for the info back and forth. Somewhat like a bartender serving your beer and telling the patron to "piss off " if they have a complaint with it. You would never get the needed feedback to improve your product. But if they come directly to you, all present and future issues would be resolved immediately.

Too many middle men between us and the manufacturer.


Also, I thank you for the kind words about my Son, he tries really hard when challenged with a difficult task.

 

[jericbarg]

In order for the dealer to catch this specific issue in their predelivery inspection wouldn't they need to operate the vehicle at speed . . . and thereby set off another group of people that don't believe the dealer should put any miles on their Jeep?

True, but the dealer is paid several hundred dollars to make sure the vehicle is ready for retail customer.
The old term was PDI, they are required (as a small part of this inspection) to test drive at highway speeds and listen for ANY issues.
When I ordered my last ZO6, I watched the tech complete the PDI and also test drove with him, maybe I'm to picky also.

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