ATBH9
Member
After having my case file open for 3+ months the issue was resolved and I received a refund.Seems to me that if you filed for the repair under warranty under the terms stated at the time of filing then later decisions cannot legally be grandfathered into the agreement. Hopefully, you have a signed work order as proof you filed. I have not heard of such a development yet, but would suspect the dealer might be trying to cover costs. Ask for a copy if the Stellantis work order or something corroborates what the dealer is telling you.
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