EV Battery needs replacement

[Phantom01231]

@Roger Garrett , well hopefully they get you sorted out. It might take a week for the pack to get there.. from the time it ships, I would just plan on at least a month. If they get the vehicle back to you in say two weeks then damn, good for you and good on them. I took mine in for some work back in March and there were four 4XE's waiting on battery packs. My advisor said two had been waiting about two weeks already and the other two had just come in. Three of them had failed the latest recall and the other just had a bad pack. They had me in for three weeks and when I went to pick up all four were still in the parking lot and had not even been moved from the looks of it.

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[alphawolff]

Before I purchased my 2023 Sahara 4xe, I read a lot about the potential failure of the high voltage battery. I purchased the extended warranty through the dealership....the best they offered. Sure enough, at 52,000 miles, without experiencing a single problem with this vehicle for nearly 3 years, it dropped me in a parking lot 50 miles from home. Charging system requires service message, a picture of an engine, and it wouldnt start. I eventually got it to start......either by accidentally turning off the regenerative braking option, or the Jeep did it on its own. I managed to get home, took it to the dealer the next day, and they said it is the EV battery (actually the high voltage, HV battery), and they gave me a loaner vehicle (nice bronco) and said they would contact me when the Jeep is ready. They estimated a week for delivery of the battery. They told me the part number is slightly different than my vehicle, so perhaps an improved version? They said they've dine a lot of these battery replacements.

Bullet dodged, or am I in for a dubious ride?

just an fyi the extended warranty doesn't cover the battery pack. in fact almost all extended warranties don't cover the HV system.

doesn't really matter in this case as the EV battery itself has a lifetime warranty from jeep, but it's worth knowing.

 

[DaltonGang]

Before I purchased my 2023 Sahara 4xe, I read a lot about the potential failure of the high voltage battery. I purchased the extended warranty through the dealership....the best they offered. Sure enough, at 52,000 miles, without experiencing a single problem with this vehicle for nearly 3 years, it dropped me in a parking lot 50 miles from home. Charging system requires service message, a picture of an engine, and it wouldnt start. I eventually got it to start......either by accidentally turning off the regenerative braking option, or the Jeep did it on its own. I managed to get home, took it to the dealer the next day, and they said it is the EV battery (actually the high voltage, HV battery), and they gave me a loaner vehicle (nice bronco) and said they would contact me when the Jeep is ready. They estimated a week for delivery of the battery. They told me the part number is slightly different than my vehicle, so perhaps an improved version? They said they've dine a lot of these battery replacements.

Bullet dodged, or am I in for a dubious ride?

Can you read any "Fine Print"? Any outs for them? I have had lifetime warranties on things before, not on vehicles, and in the fine print it says labor isn't included. Hopefully that isn't one they are trying.

 

[Zandcwhite]

I’m under the lifetime unlimited warranty. I don’t want to assume you are too, but it’s probable.

As such, I don’t really care how many fresh batteries they stick into this rolling flashlight between now and the year 2056 or whatever.

The rest of the vehicle doesn't get a lifetime warranty. I don't envision the chassis elelectronics, 2.0t, trans, or much of anything else holding up for 30 more years even if you barely drive it. We roadtrip and wheel ours between 20k and 30k miles a year so I don't expect them to be around after 2036 let alone 2056. You're user name is about the opposite of a 4xe, but tastes change I guess.

 

[Roger Garrett]

The rest of the vehicle doesn't get a lifetime warranty. I don't envision the chassis elelectronics, 2.0t, trans, or much of anything else holding up for 30 more years even if you barely drive it. We roadtrip and wheel ours between 20k and 30k miles a year so I don't expect them to be around after 2036 let alone 2056. You're user name is about the opposite of a 4xe, but tastes change I guess.

I'm always amazed at the snarkiness of some people who post.......seriously......giving a guy grief about his handle? Sheesh.

So much misinformation here.

People talking about labor not covered, warranty fine print, reduction of coverage as the vehicle ages. Every extended warranty is different. I bought one that was not the factory, but we went over carefully with our dealership. I know what it covers and does not cover.

The dude who posted above needs to read more carefully. That response was to a guy who mentioned a lifetime warranty on the EV/HV BATTERY, not the entire vehicle. Then there was they guy who said my dealership was lying to me. There are so.e real looks on this forum. Just sayin.

 

[Zandcwhite]

I'm always amazed at the snarkiness of some people who post.......seriously......giving a guy grief about his handle? Sheesh.

So much misinformation here.

People talking about labor not covered, warranty fine print, reduction of coverage as the vehicle ages. Every extended warranty is different. I bought one that was not the factory, but we went over carefully with our dealership. I know what it covers and does not cover.

The dude who posted above needs to read more carefully. That response was to a guy who mentioned a lifetime warranty on the EV/HV BATTERY, not the entire vehicle. Then there was they guy who said my dealership was lying to me. There are so.e real looks on this forum. Just sayin.

Reading might be difficult, but my point was a lifetime battery warranty means nothing when the rest of the vehicle dies long before the 2056 date the guy I replied to posted? I'd also suggest getting off the internet entirely if you find a little ribbing of a self proclaimed old timey swb manual guy driving the most modern, long wheelbase, no manual available Jeep offensive.

 

[BXFXJeep]

Check the recall website, it will list if your 4xe has the unlimited battery warranty

https://www.mopar.com/en-ca/my-vehicle/recalls/search.html

These 4xe have an expiration date, chances are people might get 10 years maximum out of them.

FCA Canada reserves the option to limit the
maximum coverage amount to the total cost of replacement of the High Voltage Battery Pack, or the cash value of the vehicle prior to the illumination of the Diagnostic Trouble Codes (“DTC”s) identified below, whichever is less. The cash value of the Vehicle will be the RETAIL VALUE as determined using the current Canadian Black Book, taking into consideration the location, kilometrage and condition of the vehicle. If the Canadian Black Book is not available, we will use any other nationally published vehicle valuation guide to determine the RETAIL VALUE.

 

[Ol’ Timey Manual SWB Guy]

Your user name is about the opposite of a 4xe, but tastes change I guess.

I own both. Mostly the family drives my 4xe. My summertime JL ragtop is a toy, and it comes with the aforementioned theft-deterrent device.

However, this ain’t my first rodeo with the 4xe’s set of PHEV technologies. I was bought out of a previous car due to EV cell failure, for example.

Yes, tastes change.

I happen to like both flavors. Each type has strengths/weaknesses.

 

[Roger Garrett]

Reading might be difficult, but my point was a lifetime battery warranty means nothing when the rest of the vehicle dies long before the 2056 date the guy I replied to posted? I'd also suggest getting off the internet entirely if you find a little ribbing of a self proclaimed old timey swb manual guy driving the most modern, long wheelbase, no manual available Jeep offensive.

More snarky posts. "I'd also suggest getting off the internet entirely........" you have no idea if the guy owns four jeeps.......the preoprative words are......you don't know.

I think you have it backwards buddy.

 

[BXFXJeep]

More snarky posts. "I'd also suggest getting off the internet entirely........" you have no idea if the guy owns four jeeps.......the preoprative words are......you don't know.

I think you have it backwards buddy.

That troll is always lurking in the 4xe threads, he never owned a 4xe, or have any experience, or useful knowledge about the 4xe.

 

[Zandcwhite]

More snarky posts. "I'd also suggest getting off the internet entirely........" you have no idea if the guy owns four jeeps.......the preoprative words are......you don't know.

I think you have it backwards buddy.

More crying and inability to appreciate a joke? If pointing out the irony of a user name that describes the polar opposite of the 4xe by a 4xe owner offends you that's a you problem and the internet isn't the safe space you need.

 

[Roger Garrett]

That troll is always lurking in the 4xe threads, he never owned a 4xe, or have any experience, or useful knowledge about the 4xe.

Good to know. There's always one guy who's got to be a dick.

 

[Zandcwhite]

That troll is always lurking in the 4xe threads, he never owned a 4xe, or have any experience, or useful knowledge about the 4xe.

Pointing out irony or the fact that the battery will be the least of the JLs issues 30 years down the road is being a troll or a dick? Means nothing from the self proclaimed 4xe expert who believes they are all going to catch fire because .00475%=100% in Canada. Sorry if facts hurt your feelings.

 

[alphawolff]

I'm always amazed at the snarkiness of some people who post.......seriously......giving a guy grief about his handle? Sheesh.

So much misinformation here.

People talking about labor not covered, warranty fine print, reduction of coverage as the vehicle ages. Every extended warranty is different. I bought one that was not the factory, but we went over carefully with our dealership. I know what it covers and does not cover.

The dude who posted above needs to read more carefully. That response was to a guy who mentioned a lifetime warranty on the EV/HV BATTERY, not the entire vehicle. Then there was they guy who said my dealership was lying to me. There are so.e real looks on this forum. Just sayin.

I'm not really sure who you're pointing out but I just want to clarify my point

Most extended warranties, INCLUDING MOPAR MAXCARE, do not cover most primary high voltage components. Stuff like the coolant heater, PIM, or HV wiring are good examples of something that wouldn't be covered. I'm curious if they'd cover the HV A/C compressor. They do cover low voltage components used to support the high voltage components, and the transmission. This is a bit of moot point with the 4XE as (at least here in Cali) the high voltage components have a 10 year/150k mile warranty. The battery pack itself also has an unlimited mile warranty.

This is probably relevant for those e-torque owners, I'm pretty sure maxcare doesn't cover the 48V PPU either.

I can't imagine many 4xes will make it passed the factory warranty period. They'll all be in junkyards or sent overseas by then

 

[BXFXJeep]

Pointing out irony or the fact that the battery will be the least of the JLs issues 30 years down the road is being a troll or a dick? Means nothing from the self proclaimed 4xe expert who believes they are all going to catch fire because .00475%=100% in Canada. Sorry if facts hurt your feelings.

They are 100% fire prone meaning the 4xe gets banned from underground garages, they expose owners to liability, they have a very high chance of leaving owners stranded, unlike the average Wrangler.

But keep trolling the 4xe threads

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