DianeV
New Member
- First Name
- Diane
- Joined
- May 28, 2022
- Threads
- 1
- Messages
- 4
- Reaction score
- 2
- Location
- Shepherdsville KY
- Vehicle(s)
- 2020 Jeep willys
- Thread starter
- #1
So we have owned our first Jeep for a year now and have had it in the shop 4 times for the same issue. The service electronic stability control light continues to come on. Which will get worse to the point that the check engine light has come on. As I said it has been to the deanship multiple times and they have reportedly tracked wires and replaced/repaired a worn spot h=againt something and tried a new module. It has been at the shop for a total of 17 working days and call me silly, but I don't believe it has been worked on all 17 days. So here we are nearing the end of the 36,000 mile warranty and still not fixed. So today's drama continues with another call to the dealership (they NEVER call us) to listen to the same run around and the tech doesn't know what it is for sure and he isn't sure he is going to get paid (why is this our worry?) to your service advisor is out. To well there may be a 200 dollar service charge for a jeep that is under it's original 36000 mile warranty. We were also told that well it was at a different dealership (yes a Jeep dealership). So now it isn't their responsibility. Now I am not an auto mechanic and I don't pretend to be, but I would say it is the same issue since I have a code reader that keeps coming up with the same code each time the warning light comes back on. So, long story short it seems Cross Jeep doesn't know how to fix this car and certainly have no sense of urgency in resolving the issue. Does anyone out there have experience with the same issue that I can convey to them to assist in the repair?
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