JLZBUB
Member
- Thread starter
- #1
I'll get straight to it. I'm on my 3rd Dometic CFX refrigerator, and it's been horrible. Dometic has a serious quality issue occuring withing the CFX line, specifically the 45L unites, and it's worse than you might imagine.
My original unit was a CFX345, it was "just OK". From the beginning it was questionable of maintaining temperatures and occasionally the DC operation would stop. Initially I thought my JLUR battery must be weak, but that wasn't the case. Evnetually the DC operation became to flaky to maintain functionality and Dometic finally approved a warranty replacement. "Lucky me" they offered to upgrade me to the new and improved CFX545. There were multiple problems in getting the fridge shipped, but that not relevant here. The warranty fridge arrived and was Dead on Arrival. Dometic forced me to go through the troubleshooting and warranty process a 2nd time, but eventually shipped a 2nd warranty unit out. The 2nd unit was Dead on Arrival too. Dometic and I are at a stand still for what to do next.
I found it hard to believe that two brand new units were dead and thought this can's simply be a coincidence. I began searching on line for similar issues. Oddly, when I Googled the fridge it gets 4.5 stars just about everywhere, but it's a lie. REI.com shows 4.5 stars until you go and look at the actual reviews... and then it gets 3.3 stars. A quick read and you soon discover Dead on Arrival CFX5's is not uncommon, even twice in a row. Overtons.com also shows 4.5 stars, but nope, when you go to read the actual reviews, there are none. Rackup+Go.com, same story, 4.5 stars on Google but zero reviews on the actual site. Campingworld.com shows 4.5 star, but doesn't actually have reviews.
The gist of all this is, the CFX5 refrigerators are not living up to the hype. They 100% have quality issues and Dead on Arrival refrigerators shouldn't surprise anyone.
My original unit was a CFX345, it was "just OK". From the beginning it was questionable of maintaining temperatures and occasionally the DC operation would stop. Initially I thought my JLUR battery must be weak, but that wasn't the case. Evnetually the DC operation became to flaky to maintain functionality and Dometic finally approved a warranty replacement. "Lucky me" they offered to upgrade me to the new and improved CFX545. There were multiple problems in getting the fridge shipped, but that not relevant here. The warranty fridge arrived and was Dead on Arrival. Dometic forced me to go through the troubleshooting and warranty process a 2nd time, but eventually shipped a 2nd warranty unit out. The 2nd unit was Dead on Arrival too. Dometic and I are at a stand still for what to do next.
I found it hard to believe that two brand new units were dead and thought this can's simply be a coincidence. I began searching on line for similar issues. Oddly, when I Googled the fridge it gets 4.5 stars just about everywhere, but it's a lie. REI.com shows 4.5 stars until you go and look at the actual reviews... and then it gets 3.3 stars. A quick read and you soon discover Dead on Arrival CFX5's is not uncommon, even twice in a row. Overtons.com also shows 4.5 stars, but nope, when you go to read the actual reviews, there are none. Rackup+Go.com, same story, 4.5 stars on Google but zero reviews on the actual site. Campingworld.com shows 4.5 star, but doesn't actually have reviews.
The gist of all this is, the CFX5 refrigerators are not living up to the hype. They 100% have quality issues and Dead on Arrival refrigerators shouldn't surprise anyone.
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